Top 4761 Analyst, transportation Jobs in Los Angeles, Ca

Technical Support Analyst I
Disney Entertainment and ESPN Product & Technology —Glendale, CA
- $60,300 - $80,800 a year
- Full-time
- Computer Science
- Bachelor's degree
- 1 year
7d
Non-Emergency Medical Transportation Driver
Budget Friendly Transportation —Whittier, CA
- $150 - $200 a day
- Full-time
- Background check
- Clean driving record
- Heavy lifting
- Fuel card
- Flexible schedule
Quick Apply
12d
Courier
Skilled Home Health —Downey, CA
- $23 - $25 an hour
- Weekends as needed
- Clean driving record
- Customer service
- HIPAA
Quick Apply
Service Desk Analyst
Financial Partners Credit Union —Downey, CA
- $30 - $42 an hour
- Research
- Mid-level
- Communication skills
Quick Apply
Courier Driver
Strategic Route Delivery LLC —Los Angeles, CA
- Up to $300 a day
- Part-time
- Clean driving record
- Customer service
- Local
Quick Apply
5d
Client Operations Analyst
Chrome Hearts —Hollywood, CA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Organizational skills
- Training & development
- Health insurance
- Dental insurance
Quick Apply
Driver Hospital Services
DAVITA —Torrance, CA
- $25 - $30 an hour
- Full-time
- Entry level
- Health insurance
- Dental insurance
8d
Medical Courier FT - Hollywood
Accurate Courier Services —Los Angeles, CA
- $18.47 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
- Paid training
- Paid sick time
Quick Apply
QA Analyst II (Contract)
Dreamscape Learn —Culver City, CA
- $7,083 a month
- Contract
- Hybrid work
- Mid-level
- Analysis skills
- Continuous improvement
Quick Apply
12d
Independent Courier Driver 1099
Matrilineal Village llc dba Quality Courier —Los Angeles, CA
- $300 - $1,000 a week
- Part-time
- Mid-level
- Driver's License
- US work authorization
- Opportunities for advancement
- Flexible schedule
Quick Apply
12d
Business Systems Analyst
Los Angeles County Office of Education —Downey, CA
- $107,844 - $133,596 a year
- Call employer
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- COVID-19 protective measures
- Paid holidays
10d
Parcel Delivery Driver – Independent Contractor (Central Orange County)
Radiant Wave Corporation —Montebello, CA
- $1,000 - $1,500 a week
- Part-time
- Local
- Residential
- Driver's License
Quick Apply
5d
Medical Courier
Quest Diagnostics —Inglewood, CA
- $21 - $25 an hour
- Full-time
- OSHA
- Customer service
- HIPAA
- Employee stock purchase plan
- Disability insurance
Quick Apply
Armed Transportation Officer - Los Angeles
Asset Protection and Security —Los Angeles, CA
- $38.32 an hour
- Full-time
- Pass drug screening
- 21 years or older
- Entry level
- Paid holidays
- Opportunities for advancement
Data Quality Analyst
California Central District Court —Los Angeles, CA
- $57,545 - $93,573 a year
- Mid-level
3d
Business Systems Analyst
Los Angeles Superior Court —Los Angeles, CA
- $75,303.24 - $110,077.08 a year
- Email
- Computer Science
- Mid-level
- SQL
- 401(k)
- 401(k) matching
User Support Analyst
Rehrig Pacific Company —Monterey Park, CA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Mid-level
- 2 years
Quick Apply
9d
DEPARTMENTAL SYSTEMS ANALYST
LA Metro —Los Angeles, CA
- $83,990.40 - $125,985.60 a year
- Temporary
- Computer Science
- English
- Research
- Paid jury duty
- AD&D insurance
12d
ANALYST I
Department of Financial Protection and Innovation —Los Angeles, CA
- $3,861 - $6,276 a month
- Full-time
- English
- Research
- Office
- Dental insurance
- Vision insurance
1d
System Support Analyst, IST
Wayfinder Family Services —Los Angeles, CA
- $33.65 - $35.57 an hour
- Full-time
- Mid-level
- Windows
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
8d

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Technical Support Analyst I

Disney Entertainment and ESPN Product & Technology
Glendale, CA

Apply Now

Job Details

Full-time
$60,300 - $80,800 a year
7 days ago

Qualifications

Bachelor's degree
Ticketing system technical support
Production troubleshooting
Stakeholder management

Full Job Description

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems.

The Business Operations team helps guide and articulate technology strategy and research and is responsible for driving the day-to-day operation of the Product & Technology organization, including project and portfolio management and tracking; organization-level capital, space, and resource management and allocation; process management; technical incident management; and our administrative and workplace experience support team.

Job Summary:

The Technical Support Analyst I role is pivotal to Disney Entertainment and ESPN Product & Technology's global media production and distribution systems. This role focuses on incident intake, Tier‑1 triage, and request fulfillment, executing runbooks to maintain service availability and accurate documentation across critical business applications, streaming workflows, and satellite/broadcast systems.

Key responsibilities include:

Serve as the first point of contact for support calls, tickets, and other intake requests

Resolve standard issues and fulfill requests by following documented procedures; escalate beyond scope swiftly

Closely monitor active incidents

Monitor service‑health and communication channels (Datadog, BigPanda, Teams, email) and raise issues promptly

Document incidents thoroughly in ServiceNow and Jira; maintain ticket hygiene and ensure all fields are correctly filled out

Participate in training programs to build and enhance technical acumen

The role performs operational protocols using runbooks for supported systems to ensure high service availability and minimal disruptions. An ideal applicant should possess a solid technical background in IT, software, or production support.

This role demands swift incident detail gathering and analysis while providing Tier 1 troubleshooting support. Collaboration with higher tiers for specialized expertise is required. Active participation in incident management to ensure comprehensive documentation and lifecycle tracking for efficient issue resolution is vital. This role supports high service availability while minimizing disruptions across critical systems.

Responsibilities and Duties of the Role:

Incident Intake & Escalation

Serve as the main point of contact for handling incidents reported by stakeholders by capturing incident details through phone calls, chat, or monitoring.

Analyze incidents thoroughly to understand their scope and impact; work tickets, triage, and/or escalate as necessary.

Collaborate with technical support teams, engineering, and media specialists to ensure incidents are resolved quickly.

Documentation, Incident Tracking and Reports, & Training

Operate within the ServiceNow, Jira, Confluence, and PagerDuty environments and ensure that procedures around tracking and reporting issues are being followed.

Participate actively in incident management processes, documenting and tracking incidents throughout their lifecycle.

Document solutions, best practices, and troubleshooting procedures to contribute to the knowledge base.

Monitoring

Monitor various service-health platforms and stakeholder communication platforms like Teams, Datadog, BigPanda, email, etc.

Proactively identify and address potential issues or performance bottlenecks.

Required Education, Experience/Skills/Training:

Basic Qualifications

Knowledge of ITSM tools such as ServiceNow, PagerDuty, and JIRA

Hands-on experience fulfilling user service requests and troubleshooting front-line technical issues

Ability to work well under pressure and manage priorities with urgent deliverables

Strong communication and interpersonal skills for effective stakeholder and peer interaction.

Preferred Qualifications

1+ years of experience in a 24x7 IT call center or helpdesk role

ITIL v3 or ITIL v4 Foundation Certification

Experience with observability tools such as Datadog, BigPanda, Conviva, Grafana, Splunk

Familiarity with streaming media workflows, broadcast systems, and IT infrastructure

Familiarity with Major Incident Management, Problem Management, Change Management

Required Education

Bachelor’s degree in computer science, information technology, or related field

The hiring range for this position in Glendale, CA and Santa Monica, CA is $60,300 to $80,800 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Apply Now

Refine Your Search

analyst, transportation jobs in los angeles, ca

Technical Support Analyst I

Non-Emergency Medical Transportation Driver

Courier

Service Desk Analyst

Courier Driver

Client Operations Analyst

Driver Hospital Services

Medical Courier FT - Hollywood

QA Analyst II (Contract)

Independent Courier Driver 1099

Business Systems Analyst

Parcel Delivery Driver – Independent Contractor (Central Orange County)

Medical Courier

Armed Transportation Officer - Los Angeles

Data Quality Analyst

Business Systems Analyst

User Support Analyst

DEPARTMENTAL SYSTEMS ANALYST

ANALYST I

System Support Analyst, IST

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