Top 5714 Communication programs associate Jobs in Los Angeles, Ca

Customer Experience Associate I
Braille Institute of America —Los Angeles, CA
- $48,000 - $54,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Office
- High school diploma or GED
- Opportunities for advancement
Quick Apply
1d
Associate Director, Seaver Graduate Programs
Loyola Marymount University —Los Angeles, CA
- $78,600 - $102,200 a year
- Full-time
- Microsoft Excel
- Customer service
- Engineering
1d
Associate Director, Strategic Partnerships and Volunteer Programs
Para Los Niños —Los Angeles, CA
- $85,222 - $117,181 a year
- Full-time
- Up to 50% travel
- 5 years
- English
- Opportunities for advancement
Quick Apply
9d
Associate Planner (Community Planning)
City of Pasadena, CA —Pasadena, CA
- $95,272 - $119,089 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Associate Director, Events & Communications, ELA
Emerson College —Los Angeles, CA
- $74,500 - $91,350 a year
- Full-time
- School experience
- Customer service
- 5 years
- Disability insurance
- Health insurance
9d
Associate Director of Programs
Woodcraft Rangers —Los Angeles, CA
- $84,000 - $99,225 a year
- Weekends as needed
- Customer service
- Writing skills
- Office
- 403(b)
- Pet insurance
Associate, Training
LA28 (Web) —Los Angeles, CA
- $30.29 - $35.00 an hour
- Weekends as needed
- Classroom
- Customer service
- Writing skills
1d
Associate Creative Director/Copywriter
Wonderful Agency —Los Angeles, CA
- $145,000 - $185,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Senior level
- Health insurance
- Dental insurance
Quick Apply
8d
PUBLIC INFORMATION SPECIALIST
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $86,869.20 - $117,064.32 a year
- Online Application
- Research
- Mid-level
- 3 years
1d
College and Career Advisor
Para Los Niños —Los Angeles, CA
- $23.64 - $29.90 an hour
- Weekends as needed
- Spanish
- High school
- English
- Opportunities for advancement
Quick Apply
Associate, Event Visitor Services
LA28 (Web) —Los Angeles, CA
- $30.29 - $35.00 an hour
- Weekends as needed
- Writing skills
- Office
- High school diploma or GED
1d
Strategy Associate
Cedars-Sinai —Los Angeles, CA
- $89,148.80 - $138,174.40 a year
- 8 hour shift
- Hybrid work
- Marketing
- Mid-level
- Finance
Associate Planner (Community Planning)
City of Pasadena —Pasadena, CA
- $95,272 - $119,089 a year
- Full-time
- Mid-level
- Office
- Communication skills
Human Resources Associate
Eva Care Group —Los Angeles, CA
- $26 - $28 a year
- Full-time
- Computer literacy
- Employment & labor law
- Office
- Health insurance
- Dental insurance
Quick Apply
KAP 2026-2027 - Criminal Justice & Drug Policy Analyst - Reason Foundation
Stand Together —Los Angeles, CA
- $55,000 - $65,000 a year
- Remote
- Public speaking
- Travel
- Communication skills
Quick Apply
Communications Specialist
GRACELIGHT COMMUNITY HEALTH —Los Angeles, CA
- $36.57 - $45.81 an hour
- Full-time
- Marketing
- Mid-level
- Office
Quick Apply
Admissions Advisor
West Coast University —Los Angeles, CA
- $28.53 - $38.51 an hour
- Mid-level
- Microsoft Office
- University
8d
Associate Copywriter
Tesla —Hawthorne, CA
- $64,600 - $119,700 a year
- Full-time
- Mid-level
- Office
- Experience equivalent to degree accepted
- Commuter assistance
- Health savings account
7d
Public Relations Associate - Southern CA residents preferred
SRF Headquarters —Los Angeles, CA
- $25 - $33 an hour
- Full-time
- Hybrid work
- Research
- US work authorization
- Senior level
- Paid holidays
- Health insurance
Fall 2026 WMG Emerging Talent Associate Program (Warner Records)
Warner Music Group —Los Angeles, CA
- $18.42 an hour
- Part-time
- Hybrid work
- 18 years or older
- 11+ years
- Organizational skills
5d

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Customer Experience Associate I

Braille Institute of America -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$48,000 - $54,000 a year
1 day ago

Benefits

Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

Location: Los Angeles, California

THE OPPORTUNITY
Join us in building a more inclusive world at Braille Institute of America. We are undertaking one of the most transformative initiatives in our history, planning our next century of success in serving the blind and visually impaired communities.
Through our 2025-2027 strategic planning process, we identified the next generation opportunities to advance critical initiatives in areas such as customer research; the expansion and transformation of current programs and services; the development of new nationally and internationally accessible programs; the creation of dynamic new strategic partnerships; and the alignment of our mission, strategy, and resources.
If you are ready to join a dynamic organization transforming the lives of individuals experiencing vision loss, we want you on our team.

WHO WE ARE
At Braille Institute, we are driven by a shared purpose: to serve the blind and low vision community. We come together to make a meaningful difference in the lives of others, finding fulfillment in the impact we create. We believe in fostering a culture that is collaborative, inclusive, and flexible.
We understand the importance of work-life balance, valuing both personal and professional fulfillment. Here, you'll find an environment that supports your well-being while providing opportunities to learn, grow, and thrive alongside colleagues who are sighted and visually impaired.
Join us in embracing technology and innovation as we shape the future of accessibility and positively transform the lives of those with vision loss.

JOB DESCRIPTION

Join Our Team as a Customer Experience Associate I!

Are you passionate about delivering exceptional customer service and creating memorable experiences? Do you thrive in a dynamic, fast-paced environment? If so, we invite you to join our vibrant Customer Experience team as a Customer Experience Associate. This role offers a clear path for career advancement to a Client Experience Associate II position based on your performance and dedication.

General Expectations:
As a Customer Experience Associate I, you will be an integral part of our team, responsible for exceeding customer expectations and providing activities that create a "Wow" factor in every interaction. You will engage with customers across multiple communication channels, including phone, chat, email, SMS, and Microsoft Teams, demonstrating your problem-solving skills and commitment to exceptional service.

Key Responsibilities:

Engage with Customers: Handle incoming calls, chats, emails, SMS, and Teams messages from clients with professionalism and efficiency.
Foster Satisfaction: Create a culture of customer satisfaction and delight, transforming our customer service delivery.
Utilize Technology: Demonstrate proficiency using software apps and database systems, including Co-Pilot, ETO, Online Service Navigation Form, and Microsoft Teams.
Immediate Solutions: Use AI tools like Copilot to generate relevant solutions and information for customers on the spot.
Problem-Solving: Provide accurate and timely solutions for customer inquiries, concerns, and complaints using active listening and empathy.
Team Collaboration: Work with team members to escalate complex issues and ensure swift resolutions.
Comprehensive Knowledge: Maintain thorough knowledge of the organization’s services, trends, and changes to address customer inquiries effectively.
Uphold Values: Represent the organization’s values and mission in all client and stakeholder interactions.
Process Improvement: Continuously seek opportunities for process improvement and provide feedback to enhance the customer experience.
Best Practices: Follow best practices for customer communication and engagement across all channels to strengthen customer relationships.
Additional Duties: Perform other duties as assigned

Qualifications:

Education: High School diploma or equivalent required; bachelor’s degree preferred.
Empathy: Empathetic and patient demeanor when dealing with challenging situations.
Problem-Solving: Excellent problem-solving and decision-making abilities focused on timely and effective solutions.
Multitasking: Ability to prioritize and multitask effectively in a fast-paced environment.
Technical Proficiency: Proficiency in using AI tools, Microsoft Office Suite, Teams telephony system, digital call tracking tools, ticketing platforms, and communication channels (email, chat, SMS).
Flexibility: Adaptability to changing priorities and business needs with a proactive approach.
Language Skills: Bilingual/Spanish preferred.
Availability: Willingness to work flexible hours, including evenings and weekends if necessary.

Experience:

1-5 years’ experience in a customer service or call center role.
Experience in Front Desk, Hospitality, and Direct Guest Customer Service.
Familiarity with Office365, Teams telephony, and any data collection or help desk software preferred. Knowledge of Okta is a plus.
Experience in using client database software and performing accurate data entry.

Work Environment:

This position works in a standard office environment with minimal hybrid work.

Physical Requirements:

The role operates with standard office equipment.

Career Path:
This position offers growth opportunities within our organization. Exceptional performance and a commitment to professional development can lead to elevation to the Client Experience Associate II role, where you will take on more complex responsibilities and continue to drive customer satisfaction to new heights.
If you're excited about making a positive impact and delivering exceptional customer experiences, we invite you to apply for the Customer Experience Associate I position at Braille Institute. Join us in creating unforgettable customer moments every day!

Salary range $48,000-$54,000

#BIA1

HOW TO APPLY

Complete an online application by clicking the "Apply Now" button below. A Sign-In window will pop up where you can enter your email address and password to log in if you have already created an account on this Career Site. If you don't have an account yet, please click the "Create One Now" link on the Sign-In window to create a new account.

If you encounter an accessibility issue or difficulty creating an account, please send your cover letter and resume to [email protected]. Documents submitted as attachments must be in Microsoft Word format with the “.doc” or ".docx" file extension or as an Adobe PDF document. We cannot accept compressed or zipped files.

Quick Apply

Refine Your Search

communication programs associate jobs in los angeles, ca

Customer Experience Associate I

Associate Director, Seaver Graduate Programs

Associate Director, Strategic Partnerships and Volunteer Programs

Associate Planner (Community Planning)

Associate Director, Events & Communications, ELA

Associate Director of Programs

Associate, Training

Associate Creative Director/Copywriter

PUBLIC INFORMATION SPECIALIST

College and Career Advisor

Associate, Event Visitor Services

Strategy Associate

Associate Planner (Community Planning)

Human Resources Associate

KAP 2026-2027 - Criminal Justice & Drug Policy Analyst - Reason Foundation

Communications Specialist

Admissions Advisor

Associate Copywriter

Public Relations Associate - Southern CA residents preferred

Fall 2026 WMG Emerging Talent Associate Program (Warner Records)

I want to receive the latest job alert for communication programs associate in los angeles, ca

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