Top 1175 Customer advocate Jobs in Los Angeles, Ca

Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Arcadia, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
3d
Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Property Manager - Residential
East LA Community Corporation —Los Angeles, CA
- $70,304 - $74,880 a year
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Assistant Store Manager #38
99 Ranch Market —Alhambra, CA
- From $25 an hour
- Weekends as needed
- Spanish
- Merchandising
- English
- Health insurance
- Dental insurance
Quick Apply
ABA Behavior Tech - Entry Level
Maxim Healthcare Services —Pasadena, CA
- $22 - $30 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Experience working with children
- Paid training
- Commuter assistance
Quick Apply
13d
Guest Services Representative, IRC
Keck Medical Center of USC —Los Angeles, CA
- $27 an hour
- Full-time
- Background check
- English
- Residential
2h
Customer Operations Specialist
EVgo —Los Angeles, CA
- $47,400 - $59,300 a year
- Weekends as needed
- Remote
- Travel
- Trade school
- Experience equivalent to degree accepted
- Commuter assistance
- Health savings account
Quick Apply
Cashier (Barista Duties)
USC —Los Angeles, CA
- $27 an hour
- English
- Residential
- High school diploma or GED
Office Coordinator
Maxim Healthcare Services —Los Angeles, CA
- $25 an hour
- Full-time
- HIPAA
- Office
- Administrative experience
- Profit sharing
- Commuter assistance
Quick Apply
7h
Patient Navigator - Gender Health Program, Urology (Westwood)
UCLA Health —Los Angeles, CA
- $30.36 - $43.49 an hour
- Spanish
- Microsoft Excel
- Microsoft Outlook
Caregiver
Maxim Healthcare Services —Alhambra, CA
- $18.50 - $21.00 an hour
- 18 years or older
- Computer literacy
- English
- Commuter assistance
- Health savings account
Quick Apply
Experienced Host/ess/Take-out specialist Needed! Pizzana, Marina Del Rey
Pizzana —Marina del Rey, CA
- $17.87 - $18.00 an hour
- Part-time
- Hybrid work
- Fast casual restaurant
- English
- POS
- Employee discount
- Flexible schedule
Quick Apply
Part Time ABA Technician
Maxim Healthcare Services —Rosemead, CA
- $21 - $26 an hour
- Part-time
- CPR Certification
- Computer literacy
- High school diploma or GED
- Paid training
- Commuter assistance
Quick Apply
4d
Direct Support Professional (DSP)
Maxim Healthcare Services —Canoga Park, CA
- $20 - $24 an hour
- 18 years or older
- Computer literacy
- BLS Certification
- Commuter assistance
- Health savings account
Quick Apply
Advocate (CSR)
TEEMA Group —Los Angeles, CA
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
Quick Apply
4d
Patient Services Advocate II
AltaMed Health Services Corporation —Los Angeles, CA
- $25.00 - $29.38 an hour
- Full-time
- Background check
- Spanish
- BLS Certification
- 403(b) matching
- Paid holidays
1d
Cashier, Trojan Grounds
USC —Los Angeles, CA
- $27 an hour
- English
- Residential
- High school diploma or GED
Busser (Guest Services Representative)
USC —Los Angeles, CA
- $27 an hour
- English
- Residential
- High school diploma or GED
Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.34 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Cashier, Beverly Hills Flagship
Hermès Paris —Beverly Hills, CA
- $24.76 - $27.00 an hour
- Full-time
- Organizational skills
- Communication skills
- Ability to lift 25 pounds
- Profit sharing
- Paid parental leave

I want to receive the latest job alert for customer advocate in los angeles, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocate jobs near los angeles, ca

Customer Service Representative (Bilingual Korean)

Clever Care Health Plan -
Arcadia, CA

Apply Now

Job Details

Full-time
$20 - $23 an hour
3 days ago

Qualifications

High school diploma or GED

Full Job Description

Must be available to work from 11:30AM to 8:00PM.
This position operates on a hybrid work schedule. Candidate must reside in Los Angeles or Orange County.

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Who Are We? ✨

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.

Why Join Us?

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

Member Advocates are the main point of contact at Clever Care; interfacing with members, prospective members, providers, brokers, and vendors. Serves members by being the main point of contact at Clever Care for member questions and concerns regarding benefits, eligibility, referrals, claims, and any other aspects of plan benefits and services. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.

Member Services Representatives are expected to assess the needs of the caller and determine, based on strong operational understanding, the most appropriate and effective course of action.

Functions & Job Responsibilities

Educates members, family, providers and caregivers regarding benefits and plan options.
Accurately explains benefits and plan options in person, via email, fax, or telephonically.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Participates in member calling projects as assigned by management to support the overall Clever Care goal of membership retention.
Follows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions.
Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Clever Care Health Plan operations, as documented I company policies and procedures. Follows all HIPAA requirements.
Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals.
Ability to work in an environment where continuous coaching and feedback is the standard practice.

Other duties as assigned

Qualifications

Education and Experience:

High School Diploma or equivalent required.
Bachelor’s Degree or equivalent work experience preferred
Two (2) years Customer Service experience preferably in healthcare management and/or a call center setting

Skills:

Familiarity with Centers for Medicare and Medicaid Services (CMS) regulations
Bilingual in Cantonese, Mandarin, Vietnamese, Korean, Spanish, Thai, Khmer, Japanese may be required.
Exceptional customer service skills, including verbal and written communication
Strong active listening skills
Ability to collaborate and be a team player
Must be a quick learner
Ability to remain calm and courteous when handling upset members and offering solutions to their problems and knowing when to escalate the call
Ability to listen, talk, and type at the same time.
Proficiency with Microsoft Office (Word, Excel, Outlook)
Type 40 wpm. 60 wpm preferred

Other:

Must be willing and able to work some weekends from October-March

Wage Range: $20.00 to $23.00 per hour

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

#LI-Hybrid

Apply Now

Refine Your Search

customer advocate jobs in los angeles, ca

Customer Service Representative (Bilingual Korean)

Member Service Representative

Property Manager - Residential

Assistant Store Manager #38

ABA Behavior Tech - Entry Level

Guest Services Representative, IRC

Customer Operations Specialist

Cashier (Barista Duties)

Office Coordinator

Patient Navigator - Gender Health Program, Urology (Westwood)

Caregiver

Experienced Host/ess/Take-out specialist Needed! Pizzana, Marina Del Rey

Part Time ABA Technician

Direct Support Professional (DSP)

Advocate (CSR)

Patient Services Advocate II

Cashier, Trojan Grounds

Busser (Guest Services Representative)

Guest Service Agent - Full Time

Cashier, Beverly Hills Flagship

I want to receive the latest job alert for customer advocate in los angeles, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected