Top 9 Helpdesk assistant Jobs in Los Angeles, Ca

Customer Support Specialist (HYBRID)
InBody —Cerritos, CA
- $21 - $27 an hour
- Full-time
- Hybrid work
- Spanish
- ERP systems
- Office
- Wellness program
- Paid holidays
Security Support Specialist
TRM Labs —Los Angeles, CA
- $105,000 - $115,000 a year
- Full-time
- Mid-level
- Continuous improvement
Quick Apply
12d
Project Engineer
Los Angeles Unified School District —Los Angeles, CA
- $10,849.68 - $13,443.34 a month
- Online Application
- School experience
- Construction site
- Engineering
- Paid holidays
- Health insurance
7d
Child Care Regional Support Teacher - West Los Angeles
Bright Horizons Children's Centers, LLC —Los Angeles, CA
- $22.00 - $28.60 an hour
- Full-time
- Classroom
- High school diploma or GED
- Preschool
- Paid holidays
- Disability insurance
Quick Apply
13d
Assistant Budget Director
Los Angeles Unified School District —Los Angeles, CA
- $144,792 - $179,256 a year
- Online Application
- School experience
- Writing skills
- Research
- Paid holidays
- Health insurance
8h
Sr. Administrative Assistant
OneLegacy —Azusa, CA
- $51,292.80 - $61,692.80 a year
- Overtime
- Computer science
- Microsoft Outlook
- Computer Science
- Mileage reimbursement
- Health insurance
Quick Apply
IT Manager
The People Concern —Los Angeles, CA
- $70,304 - $82,000 a year
- Full-time
- Microsoft Word
- Computer science
- Microsoft Excel
- 403(b) matching
- AD&D insurance
Quick Apply
14d
Industrial Hygienist
Los Angeles Unified School District —Los Angeles, CA
- $145,146 - $180,269 a year
- Online Application
- Mid-level
- Master's degree
- Driver's License
- Paid holidays
- Health insurance

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Systems Administrator
G&H Solutions —San Fernando Valley, CA
*Telephony* — Manage the landline phone system and the call-recording setup sales relies on, including retention and the multi-state legal requirements that…
$90,000 - $130,000 a year
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10d
Mid-Level Help Desk Technician - On-Site Managed IT Services
Total Network Solutions —Long Beach, CA
You'll become part of a collaborative engineering team supporting a wide variety of technologies and client environments. 2+ years of IT support experience.
$30 - $40 an hour
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8d

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Loan Officer Assistant
UNION HOME MORTGAGE CORP —Dublin, OH
Pull Initial credit and provide a list of required documents for pre-approval appointment and collect such documentation for the file.
$1 - $100 an hour
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11d
Child Care Associate Teacher
Bright Horizons —Columbus, OH
Candidates must pass required state and company background checks, and meet state and company minimum education and experience requirements:
$13.65 - $17.00 an hour
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6d

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Customer Support Specialist (HYBRID)

InBody -
Cerritos, CA

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Job Details

Full-time
$21 - $27 an hour

Benefits

Wellness program
Paid holidays
Flexible spending account
Paid time off
Gym membership
Life insurance
Pet insurance

Qualifications

Electronic systems troubleshooting
Equipment troubleshooting
Desktop applications
Productivity software
Technical Proficiency

Full Job Description

About Our Company:

InBody is a worldwide leader in the health metrics field, revolutionizing the industry with innovative technology and devices. InBody’s products are trusted by top research facilities, fitness centers, hospitals, and health centers around the world because of their accuracy, reproducibility, and ease-of-use.

We proudly produce advanced health technology designed to make understanding and improving health and wellness accessible to everyone. From class-leading body composition analyzers to user-friendly automated blood pressure monitors, our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well-being.

About the Role:

We are looking for a Customer Support Specialist to provide technical and hardware support solutions for our customers. You will be responsible for being the first line of support for post-sales, product-related inquiries, and issues. You will work with fellow teammates while collaborating to assist and resolve all requests with excellent customer service to ensure client satisfaction.

The ideal candidate has a hunger for delivering exceptional customer experiences and continuously learning new products, systems, and technologies. We’re looking for an optimistic self-starter with a positive attitude, exceptional communication abilities, and a service-oriented mindset who can build trust. It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant, growth is immense, and opportunities abound.

If you enjoy helping others, take ownership of solving problems, and are passionate about creating outstanding customer experiences while working with innovative technology, this is the perfect position for you!

This is a full-time, hybrid position at our office located in Cerritos, CA reporting to the Customer Support Assistant Manager.

Essential Responsibilities:

Maintain up to date product and service knowledge base
Create and manage support tickets
Accurate record keeping and use of customer support software
Provide exceptional service to external users, excelling in empathy, active listening, and ownership
Support customers through various means of communication including email, phone, and chat
Collaborate within your team and cross departmentally to resolve customer inquiries
Ensure timely and successful resolutions for all customer’s issues and concerns
Assist with consumer product returns, including refunds
Create and maintain documents for customer units for repair and return shipments
Create sales orders, estimates, and invoices for services using the ERP system
Achieve desired CSAT scores

Essential Qualifications:

Excellent oral, written, and interpersonal communication skills
Able to interact and support a wide range of people
Strong troubleshooting, analytical and problem-solving skills
Knowledge of CRM or helpdesk/ticketing systems
General knowledge of computer software applications
Excellent organizational and time management skills with the ability to prioritize multiple projects and deadlines
Proficiency with Microsoft Office
Fundamental knowledge of electronic equipment & software programs
Ability to work in a fast-paced environment with a commitment to quality and accountability
Must pass the internal products certification training within the introductory period

Bonus Qualifications:

Bilingual Spanish preferred, but not required
Builds trust and rapport with customers through quality service and the desire for excellence
Positive, helpful, and professional demeanor
Able to think of the “big picture” and the overall customer journey when considering the customer’s experience
Solution and service oriented
A passion for helping others
Dynamic, creative, and resilient

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interview Process:

As part of the hiring process, selected candidates will be required to complete a preliminary recorded video interview through WedgeHR. This step is mandatory, and applications will not be considered complete until the recorded interview has been submitted. Candidates who do not complete the Wedge HR interview will not be considered for the position.

Benefits Summary*:

Medical (PPO), dental (PPO), vision (PPO), & life insurance*
Flexible spending account (FSA) and dependent care account (DCA)*
401(k) plan with up to 3% company match*
Paid vacation and sick leave
11 annual paid holidays and paid time off for birthday
Corporate wellness program, including gym membership reimbursement and monthly chiropractic and acupuncture services
Discounted pet insurance
Job-related training reimbursement*
The above-stated benefits may change without prior notice and will begin after successfully completing the 90-day introductory period and/or other tenure requirements.

Pay Rate Range:

$21.00 - $27.00 per hour

COMMITTED TO EQUAL OPPORTUNITY

Biospace Inc dba InBody believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our equal employment opportunity policy statement, the Know Your Rights poster, and Pay Transparency Nondiscrimination Provision reaffirm this commitment.

InBody is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our HR team at (323) 932-6503.

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Refine Your Search

helpdesk assistant jobs in los angeles, ca

Customer Support Specialist (HYBRID)

Security Support Specialist

Project Engineer

Child Care Regional Support Teacher - West Los Angeles

Assistant Budget Director

Sr. Administrative Assistant

IT Manager

Industrial Hygienist

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