Top 216 Medical manager Jobs in Los Angeles, Ca

Program Manager, Ambulatory Patient Experience
Torrance Memorial Physician Network —Torrance, CA
- $38 - $61 an hour
- Full-time
- Oracle
- Clinic
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
PRACTICE MANAGER - WOMEN'S WELLNESS & AESTHETICS
Colin Wellness (baby, beauty, health) —Santa Monica, CA
- $75,000 - $100,000 a year
- Full-time
- Inventory management
- Mid-level
- Front desk
- Paid time off
- Employee discount
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7d
Clinic Operations Manager
Tia —Los Angeles, CA
- $95,000 - $105,000 a year
- Weekends as needed
- Urgent Care
- HIPAA
- Clinic experience
- Paid holidays
- Health insurance
Quick Apply
Clinic Manager (Administrative) - Arcadia Multispecialty - Full Time 8 Hour Days (Exempt) (Non-Union)
USC —Arcadia, CA
- $81,120 - $131,010 a year
- 8 hour shift
- Internal Medicine
- High school diploma or GED
- Clinic
Operations Manager - OBGYN
UCLA Health —Los Angeles, CA
- $108,900 - $241,500 a year
- 5 years
- Ob/Gyn
- Analysis skills
12d
Clinic Manager (Administrative) - Arcadia Multispecialty - Full Time 8 Hour Days (Exempt) (Non-Union)
Keck Medical Center of USC —Santa Anita, CA
- $81,120 - $131,010 a year
- 8 hour shift
- Background check
- Internal Medicine
- High school diploma or GED
Float Practice Manager - Ambulatory Float Team
UCLA Health —Los Angeles, CA
- $64,800 - $137,600 a year
- Writing skills
- Mid-level
- Clinic
Practice Manager- Primary & Immediate Care, Woodland Hills
UCLA Health —Woodland Hills, CA
- $86,400 - $184,800 a year
- Writing skills
- Mid-level
- Communication skills
Clinic Manager Floater
St Johns Community Health —Compton, CA
- $90,000 - $105,000 a year
- Full-time
- School experience
- Spanish
- CPR Certification
- 403(b) matching
- Paid holidays
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Launch Operations Manager
WelbeHealth —Los Angeles, CA
- $109,240.54 - $144,197.50 a year
- Overtime
- Remote
- Clinic experience
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
AltaMed Health Services Corporation —West Covina, CA
- $92,123.20 - $110,547.84 a year
- Full-time
- Background check
- Spanish
- 5 years
- 403(b) matching
- Paid holidays
Clinic Manager - Bowyer Oncology & Treatment Center
UCLA Health —Los Angeles, CA
- $70,900 - $145,200 a year
- Mid-level
- Clinic
- Accounting
PATIENT RELATIONS MANAGER
Alhambra Hospital Medical Center —Alhambra, CA
- $50 an hour
- Spanish
- Nursing
- Hospital
13d
Senior Manager of Patient Access Services
UCLA Health —Santa Monica, CA
- $80,700 - $168,500 a year
- Spanish
- Hospital
- HIPAA
Patient Transport Logistics Manager
UCLA Health —Los Angeles, CA
- $86,400 - $184,800 a year
- 5 years
- Analysis skills
- Recruiting
Patient Experience Manager Exempt
Hollywood Presbyterian —Los Angeles, CA
- $95,000 - $128,000 a year
- Full-time
- Microsoft Outlook
- Hospital
- 5 years
Quick Apply
Manager, Ambulatory Float Team
UCLA Health —Los Angeles, CA
- $83,800 - $179,400 a year
- Microsoft Excel
- Computer literacy
- Writing skills
Healthcare Operations Manager
DAVITA —Los Angeles, CA
- $93,100 - $146,000 a year
- Full-time
- CPR Certification
- Microsoft Outlook
- RN License
- Paid training
- Health insurance
Senior Manager, MN Clinical Operations - Pasadena (Oncology)
Cedars-Sinai —Pasadena, CA
- $138,153.60 - $239,012.80 a year
- 8 hour shift
- Nursing
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Scheduling Manager
TARLANI Healthcare —Montrose, CA
- From $50 an hour
- Full-time
- Management
- Office
- Mentoring
- Paid training
- Paid holidays

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medical manager jobs near los angeles, ca

Program Manager, Ambulatory Patient Experience

Torrance Memorial Physician Network
Torrance, CA

Quick Apply

Job Details

Full-time
$38 - $61 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Dashboard development
Teamwork
Program management
Data visualization software proficiency
Web-based survey tools
Presentation software
CMS
Customer satisfaction tracking
Dashboard creation support
Managing survey projects
Survey analysis
Bachelor's degree
Digital survey tools
Survey research
Managing projects
Data visualization
Healthcare performance metrics analysis
Data analytics technologies
Cross-functional communication
HEDIS
Survey and questionnaire facilitation

Full Job Description

Job Overview
The Program Manager, Ambulatory Patient Experience is responsible for designing, implementing, and managing initiatives that measurably improve the patient experience across Torrance Memorial Physician Network’s clinic locations. This role serves as a central driver for patient satisfaction strategy, survey analytics, service recovery, and frontline staff engagement—translating data into actionable improvement plans aligned with organizational goals.

This role partners closely with operational, clinical, and analytics teams to implement patient experience initiatives and drive measurable improvement.

Working closely with clinical and administrative leadership, this individual champions a culture of patient-centered care, leveraging structured survey data, real-time feedback channels, and evidence-based methodologies to elevate every touchpoint of the ambulatory care journey

Patient Experience Strategy & Program Management

Lead the design, execution, and continuous improvement of TMPN’s ambulatory patient experience strategy across clinic sites.
Develop and maintain a comprehensive patient experience roadmap with measurable KPIs, milestones, and accountability structures.
Manage vendor relationships for patient satisfaction survey platforms (e.g., Press Ganey, NRC Health) and ensure optimal configuration, distribution, and response rates.
Coordinate and facilitate Patient Experience Committees, working groups, and cross-functional improvement teams.

Data Analytics & Performance Reporting

Analyze survey data, online reviews, and patient grievance trends to identify improvement opportunities.
Partner to develop and maintain executive-level dashboards and scorecards that track performance by site, provider, and domain (e.g., access, communication, care coordination).
Translate data into clear insights and actionable recommendations for physicians, site managers, and senior leadership.
Monitor and report on benchmarks relative to regional and national percentile rankings.

Service Recovery & Patient Advocacy

Oversee the patient complaint and grievance resolution process, ensuring timely, empathetic, and policy-compliant follow-up.
Support the development and implementation of standardized service recovery protocols across TMPN clinics, including frontline empowerment practices.
Partner with risk management and compliance to ensure alignment on escalated concerns.

Training, Coaching & Culture Building

Support the development and delivery of patient experience training for clinical and non-clinical staff, including communication skills, empathy-based de-escalation, and phone etiquette.
Implement and manage secret shopper and mystery caller programs, sharing findings and partnering with site leadership on coaching plans.
Serve as a visible champion for service excellence, fostering a culture where the best ideas come from people closest to the work.

Operational Improvement & Collaboration

Partner with Population Health, Quality, and Clinical Operations teams to integrate patient experience into value-based care workflows and HEDIS-related outreach.
Identify and support implementation of operational improvements to reduce friction in scheduling, check-in, wait times, and care transitions

QUALIFICATIONS

Required

Bachelor’s degree required.
Minimum 4 years of experience in patient experience, quality improvement, or healthcare operations in an ambulatory or medical group setting.
Experience in multi-site physician network or similar ambulatory environment.
Familiarity with CMS Star Ratings, HEDIS measures, and value-based care models.
Experience working with patient satisfaction survey platforms (e.g., Press Ganey, NRC Health, CG-CAHPS) and translating insights into actionable improvements.
Strong data analysis and visualization skills; advanced proficiency in Excel and PowerPoint; experience building dashboards.
Excellent written and verbal communication skills, including presenting to executive and physician audiences.
Proven ability to manage multiple concurrent projects, engage diverse stakeholders, and drive measurable outcomes.

Preferred

Master’s degree (MBA, MHA, MPH).
Experience with EHR systems (e.g., Oracle Health/Cerner preferred) and digital patient engagement tools.

Pay: $38.00 - $61.00 per hour

Benefits:

Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

medical manager jobs in los angeles, ca

Program Manager, Ambulatory Patient Experience

PRACTICE MANAGER - WOMEN'S WELLNESS & AESTHETICS

Clinic Operations Manager

Clinic Manager (Administrative) - Arcadia Multispecialty - Full Time 8 Hour Days (Exempt) (Non-Union)

Operations Manager - OBGYN

Clinic Manager (Administrative) - Arcadia Multispecialty - Full Time 8 Hour Days (Exempt) (Non-Union)

Float Practice Manager - Ambulatory Float Team

Practice Manager- Primary & Immediate Care, Woodland Hills

Clinic Manager Floater

Launch Operations Manager

Front Office Manager

Clinic Manager - Bowyer Oncology & Treatment Center

PATIENT RELATIONS MANAGER

Senior Manager of Patient Access Services

Patient Transport Logistics Manager

Patient Experience Manager Exempt

Manager, Ambulatory Float Team

Healthcare Operations Manager

Senior Manager, MN Clinical Operations - Pasadena (Oncology)

Scheduling Manager

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