Top 4747 Member services representative Jobs in Los Angeles, Ca

Call Center Representative
Motion Picture Industry Pension & Health Plans —Los Angeles, CA
- $26 an hour
- Temporary
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Patient Services Representative I
Children's Hospital Los Angeles —Los Angeles, CA
- $43,680 - $48,880 a year
- Full-time
- Spanish
- English
- High school diploma or GED
6d
Email Support Representative
ONE MORTGAGE LLC —Los Angeles, CA
- $25.28 - $30.44 an hour
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Organizational skills
- Relocation assistance
- Health insurance
Quick Apply
2d
Guest Services Representative, UV (Union Only)
Keck Medical Center of USC —Los Angeles, CA
- $25.50 an hour
- Full-time
- Background check
- English
- Residential
Patient Services Representative II
Children's Hospital Los Angeles —Los Angeles, CA
- $44,782.40 - $59,696.00 a year
- Full-time
- Spanish
- English
- Mid-level
Representative - Customer Service
Wesco —Santa Fe Springs, CA
- $24.73 - $30.91 an hour
- Urgently hiring
- Computer literacy
- Writing skills
- Research
- Health insurance
- Dental insurance
14d
Guest Services Representative
Hilton Checkers LA —Los Angeles, CA
- $23 - $24 an hour
- Full-time
- Office
- Hotel
- Organizational skills
Quick Apply
Guest Services Representative, UV (Union Only)
USC —Los Angeles, CA
- $27 an hour
- English
- Residential
- High school diploma or GED
LCSW Dialysis Social Worker Full-time
National Renal Care LLC —Northridge, CA
- $39 - $50 an hour
- Full-time
- Heavy lifting
- Mid-level
- Master's degree
Associate Staff Attorney
Liberty Mutual —Los Angeles, CA
- $100,000 - $171,000 a year
- Full-time
- Remote
- Writing skills
- Analysis skills
- Continuous improvement
- 401(k) matching
Associate Staff Attorney
Liberty Mutual —Los Angeles, CA
- $100,000 - $171,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Analysis skills
- 401(k) matching
ICMS Case Manager
LINC HOUSING CORPORATION —Wilmington, CA
- $23.69 - $27.87 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
BCBA Consultant
Dalton Home Care —Gardena, CA
- $50 - $75 an hour
- Part-time
- Background check
- Applied behavior analysis
- Writing skills
- Flexible schedule
Quick Apply
Education Specialist
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Montebello, CA
- $26.99 - $27.12 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Paid jury duty
- 403(b) matching
Field Medicine Physician Assistant
Valley Community Healthcare —San Fernando Valley, CA
- $170,000 - $185,000 a year
- Full-time
- Microsoft Excel
- BLS Certification
- Urgent Care
Quick Apply
Field Medicine Nurse Practitioner
Valley Community Healthcare —San Fernando Valley, CA
- $170,000 - $185,000 a year
- Full-time
- Spanish
- Nursing
- Microsoft Excel
Quick Apply
Recruiter
Northwestern Mutual - The Beer Financial Group —Santa Monica, CA
- $65,000 - $70,000 a year
- Full-time
- Background check
- Sales
- Inventory management
- Health savings account
- Health insurance
Quick Apply
7d
Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
ICMS Case Manager
LINC HOUSING CORPORATION —Long Beach, CA
- $23.69 - $27.87 an hour
- Weekends as needed
- Background check
- Writing skills
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Business Development Representative
SERVPRO of Hollywood Hills/Los Feliz & Hancock Park/Hollywood —Los Angeles, CA
- $25 - $30 an hour
- Full-time
- Mid-level
- Residential
- Business development experience
- Health insurance
- Dental insurance
Quick Apply

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Call Center Representative

Motion Picture Industry Pension & Health Plans -
Los Angeles, CA

Quick Apply

Job Details

Temporary
$26 an hour

Qualifications

Insurance products customer support
HIPAA compliance
Interpersonal skills
Phone communication
Writing skills
Basic math
HIPAA
Windows
High school diploma or GED
Client database systems
Attention to detail
Customer support ticket management
Desktop applications
Health insurance company experience
Typing
CRM system proficiency
Productivity software
10 key typing
Clinical confidentiality policies
Client interaction via phone calls

Full Job Description

For more than 70 years, the Motion Picture Industry Pension & Health Plans (MPI) has proudly served the entertainment community by supporting the financial and healthcare well-being of the people who bring stories to life — from set crews to post-production pros.

We’re not just people and benefit specialists; we’re problem-solvers, collaborators, and stewards of trust. Our teams are guided by a simple mission: to improve the lives of our members who work in the entertainment industry through accuracy, accountability, and care.

MPI is recognized as a five-time certified Great Place to Work® employer and recipient of the World at Work Seal of Distinction because we believe people do their best work when they’re respected, supported, and inspired.

Role Overview:

*THIS IS A TEMP TO HIRE POSITION * Pay is $26/hour**

Our Participant Services Call Center is seeking a professional, outgoing, and energetic Call Center Representative with strong customer service skills and exceptional telephone etiquette.

The ideal candidate should have experience in health plan and/or pension plan benefits, and the ability to communicate complex plan policies and benefits in easy-to-understand terms while providing fantastic customer service, in a high call volume, fast-paced call center.

Qualified candidates, please submit your resume and cover letter for consideration.

Submissions will be reviewed; only candidates most closely matching the requirements of the assignment will be contacted.

What You’ll Need:

Minimum high school diploma or equivalent.
Minimum of 2+ years of experience in customer service in a high call volume/call center environment. Benefit plan administration and/ or previous health plan experience preferred.
Possesses clear, effective, and strong oral and written communication skills, explaining complex issues and confirming understanding.
Exhibits pleasant and professional telephone etiquette and phone voice.
Demonstrates excellent attendance and punctuality with the ability to work overtime as needed.
Able to handle fast-paced work and meet deadlines.
Able to handle a high volume of calls and meet required production and quality standards.
Self-motivated and well-organized in managing time and materials, with strong attention to detail and accuracy.
Ability to communicate effectively both verbally and in writing.
Ability to perform basic math calculations with speed and accuracy.
Quick learner with the ability to retain and communicate learned concepts.
Demonstrates good interpersonal skills, interacting effectively with co-workers and Participants.
A flexible team player with a positive, cooperative, and helpful attitude, adhering to organizational values.
Maintain confidentiality, adhere to HIPAA and departmental policy guidelines.
Intermediate PC skills, including Windows; MS Word, MS Excel, PowerPoint, and a familiarity with CRM systems. Strong technical skills.
Accurate typing skills of 45 words per minute and preferred 10-key skills by touch.
Ability to accept direction and developmental guidance from supervisor.
Be available, accessible, and accountable to receive notifications related to unique scheduling needs (e.g., unexpected volume spikes, disaster recovery, etc.)
Ability to complete all required training in classroom or in a virtual environment inclusive of required knowledge checks as determined by the organization.

What You’ll Do:

Handle a high-volume of incoming Participant calls and inquiries in a professional and courteous manner, covering topics related to benefits, eligibility, claims, pension, premiums payments, legal documentation, account numbers, addresses, beneficiary designation, Coordination of Benefits records, Life Insurance, COBRA, etc.
Maintain accurate and detailed records of Participant interactions in our Customer Relationship Management System (CRM).
Provide exceptional customer service, promptly and effectively addressing participant concerns and resolving issues with empathy and care.
Demonstrate understanding of MPI policies, processes, and plan knowledge to assist callers with their inquiries.
Meet established call center performance metrics as an individual to assist the department in reaching departmental goals and company objectives of high quality calls providing customer satisfaction, first-call resolutions, and short wait times.
Attend, retain, and communicate classroom or virtual training concepts as dictated by needs of the business
Ensure consistent and punctual attendance as required by the role and maintain a reliable presence in the workplace.

MPI requires employees and temporary staff to be vaccinated against Covid-19 with exceptions as required by law.

Motion Picture Industry Pension & Health Plans (MPI) is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age over 40, marital status, veteran status, mental or physical disability, pregnancy, genetic information, or any other basis prohibited by law. Any applicant who, because of disability, requires accommodation or assistance in completing this application or at any time during the application process should contact the Human Resources Department. MPI also provides reasonable accommodations to disabled employees consistent with its obligations under applicable law.

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in los angeles, ca

Call Center Representative

Patient Services Representative I

Email Support Representative

Guest Services Representative, UV (Union Only)

Patient Services Representative II

Representative - Customer Service

Guest Services Representative

Guest Services Representative, UV (Union Only)

LCSW Dialysis Social Worker Full-time

Associate Staff Attorney

Associate Staff Attorney

ICMS Case Manager

BCBA Consultant

Education Specialist

Field Medicine Physician Assistant

Field Medicine Nurse Practitioner

Recruiter

Member Service Representative

ICMS Case Manager

Business Development Representative

I want to receive the latest job alert for member services representative in los angeles, ca

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