Top 88 Patient access specialist Jobs in Los Angeles, Ca

Call Center Agent
GRACELIGHT COMMUNITY HEALTH —Los Angeles, CA
- $24.68 - $35.29 an hour
- Full-time
- No high school diploma
- Mid-level
- 3 years
Quick Apply
Patient Services Specialist and Senior Patient Services Specialist - PMI
Providence —Hawthorne, CA
- $25.00 - $35.77 an hour
- Full-time
- Mid-level
- Continuous improvement
- Fair chance
- Paid parental leave
- Paid holidays
6d
Patient Services Specialist - PMI Float Southern LA County
Providence —Los Angeles, CA
- $24.00 - $31.52 an hour
- Full-time
- Clinic
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
Patient Services Specialist
Keck Medical Center of USC —Los Angeles, CA
- $22.77 - $24.77 an hour
- Full-time
- Background check
- HIPAA
- High school diploma or GED
PATIENT REGISTRATION SPECIALIST
LOS ANGELES CHRISTIAN HEALTH CENTER —Los Angeles, CA
- $43,680 - $48,164 a year
- Extended hours
- Microsoft Word
- CPR Certification
- Microsoft Access
20h
Patient Services Specialist - OBGYN
Providence —Fullerton, CA
- $25.00 - $34.41 an hour
- Full-time
- Clinic
- Fair chance
- Outpatient
- Paid parental leave
- Paid holidays
7d
PI and Patient Safety Specialist (White Memorial)
Adventist Health —Los Angeles, CA
- $89,603 - $134,404 a year
- Day shift
- Nursing
- RN License
- Hospital
Patient Services Specialist - Float Santa Monica
Providence —Santa Monica, CA
- $24.00 - $31.52 an hour
- Full-time
- Float pool
- Clinic
- Neurology
- Paid parental leave
- Paid holidays
Referrals - Referral Coordinator
Unicare Community Health Center —Los Angeles, CA
- $25 - $30 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
Release of Information Specialist
Vital Holdings LLC —Los Angeles, CA
- HIPAA
- Windows
- High school diploma or GED
Quick Apply
Patient Access Liaison - Long Beach, CA
Amgen —Long Beach, CA
- $158,394 - $222,256 a year
- Weekends as needed
- Nursing
- Doctoral degree
- Up to 50% travel
- Disability insurance
- Health insurance
12d
Patient Registration Specialist
Los Angeles Christian Health Centers —Los Angeles, CA
- $43,680 - $48,164 a year
- Full-time
- Microsoft Word
- Spanish
- CPR Certification
- 403(b) matching
- Dental insurance
Quick Apply
1d
Lead Patient Services Specialist - Orthopedics Surgery
Providence —Fullerton, CA
- $25.00 - $37.98 an hour
- Full-time
- Surgery
- Medical office experience
- Mid-level
- Paid parental leave
- Paid holidays
12d
Administrative Assistant / Front Desk in Los Angeles
The Camden Center —Los Angeles, CA
- $25 - $28 an hour
- Full-time
- Google Workspace
- Vital signs
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Clinical Authorization Specialist (Hospital) - PreArrival - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $25.00 - $39.69 an hour
- 8 hour shift
- Background check
- Nursing
- LVN
Contact Center Specialist
APLA Health —Los Angeles, CA
- $25.00 - $27.29 an hour
- Full-time
- Hybrid work
- Spanish
- OSHA
- Computer literacy
- Dental insurance
Quick Apply
Scheduling Specialist
MemorialCare Medical Foundation —Long Beach, CA
- $22.50 - $31.57 an hour
- 8 hour shift
- Customer service
- Medical office experience
- BLS Certification
- Health insurance
16h
Project Specialist - Administrative
USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- Acute care
- Mid-level
- Administrative experience
7d
Quality Improvement Specialist - Risk & Patient Safety
City of Hope —Duarte, CA
- $53.29 - $85.26 an hour
- Full-time
- Nursing
- RN License
- Hospital
7d
Credentialing Specialist
AIDS Healthcare Foundation —Los Angeles, CA
- $25.75 - $27.75 an hour
- Mid-level
- Health insurance
Quick Apply

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Call Center Agent

GRACELIGHT COMMUNITY HEALTH -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$24.68 - $35.29 an hour

Qualifications

Phone communication
Telephone systems
Office phone management

Full Job Description

SUMMARY:

The Patient Access Specialist (PAS) works in a high-volume call center and serves as the first point of contact for patients calling to schedule appointments. This role is responsible for answering inbound calls, making outbound calls as needed, verifying insurance and program eligibility, scheduling appointments, and updating patient information in the electronic health record. The PAS also assists patients with provider changes, confirms upcoming appointments, and ensures all data is entered accurately and efficiently. This position is essential to ensuring timely access to care and delivering a positive experience with every patient interaction.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Supports and upholds the organization’s mission, vision, and values in all interactions.
Prioritizes daily workload to ensure timely and accurate completion of responsibilities.
Provides exceptional customer service to internal and external clients through timely, courteous, and professional phone interactions.
Answers a high volume of inbound calls and places outbound calls as needed; uses established protocols and decision-making guides to manage call flow.
Schedules, reschedules, and cancels appointments in the electronic health record (EHR); takes accurate messages and routes calls appropriately.
Creates new patient records, verifies insurance and program eligibility, and updates demographic information in accordance with organizational standards.
Maintains awareness of clinic locations, provider schedules, services offered, and hours of operation to guide patients effectively.
Educates patients on available services to support engagement in the Patient-Centered Medical Home model.
Collaborates with health center staff to support schedule optimization and help ensure provider productivity targets are met.
Participates in patient outreach activities, including enrollment support, preventive care reminders, and follow-up on quality improvement reports (e.g., HEDIS).
Identifies patients who may need enrollment assistance or who are due for preventive services and schedules appropriate follow-up.
Maintains patient confidentiality and complies with all organizational policies, procedures, and privacy regulations.
May assist with preparing paper medical records for secure destruction or transport to storage, as assigned.
Contributes to a culture of service excellence and accountability.

QUALIFICATIONS, SKILLS & ABILITIES:

High school diploma, GED, or equivalent experience required.
Minimum of three year of direct customer service work experience, required.
Excellent telephone and interpersonal communication skills required.
Six months recent experience with medical front desk, preferred.
Knowledge of medical terminology, preferred.
Medical Office experience preferred.
Experience with electronic health records and practice management systems preferred.
Flexibility to work at any/all of Gracelight’s locations
High school diploma, GED, or equivalent experience required.
Minimum of three year of direct customer service work experience, required.
Excellent telephone and interpersonal communication skills required.
Six months recent experience with medical front desk, preferred.
Knowledge of medical terminology, preferred.
Medical Office experience preferred.
Experience with electronic health records and practice management systems preferred.
Flexibility to work at any/all of Gracelight’s locations

Quick Apply

Refine Your Search

patient access specialist jobs in los angeles, ca

Call Center Agent

Patient Services Specialist and Senior Patient Services Specialist - PMI

Patient Services Specialist - PMI Float Southern LA County

Patient Services Specialist

PATIENT REGISTRATION SPECIALIST

Patient Services Specialist - OBGYN

PI and Patient Safety Specialist (White Memorial)

Patient Services Specialist - Float Santa Monica

Referrals - Referral Coordinator

Release of Information Specialist

Patient Access Liaison - Long Beach, CA

Patient Registration Specialist

Lead Patient Services Specialist - Orthopedics Surgery

Administrative Assistant / Front Desk in Los Angeles

Clinical Authorization Specialist (Hospital) - PreArrival - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Contact Center Specialist

Scheduling Specialist

Project Specialist - Administrative

Quality Improvement Specialist - Risk & Patient Safety

Credentialing Specialist

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