Top 3718 Patient experience manager Jobs in Los Angeles, Ca

Office Manager
California Institute of Aesthetic Arts —Los Angeles, CA
- $90,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Business Consultant
Elevance Health —Woodland Hills, CA
- $100,832 - $157,824 a year
- Full-time
- Hybrid work
- Management
- Bachelor of Science
- Office
- Employee stock purchase plan
- Paid holidays
13d
Patient Experience and Customer Service Training Specialist
HRC Fertility Management —Pasadena, CA
- $65,000 - $75,000 a year
- Full-time
- Public speaking
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Project Manager (Outpatient Mental Health)
New U Therapy Center & Family Services —Torrance, CA
- $6,500 a month
- Contract
- Psychiatry
- Mid-level
- Office
Quick Apply
5d
On-Site Property Manager - Van Nuys
LA Apartments —Van Nuys, CA
- Up to $1,000 a month
- Weekends as needed
- Background check
- Spanish
- Clean driving record
- Paid time off
- Flexible schedule
Quick Apply
Program Manager, Patient Experience - Patient Experience - Full Time 8 Hour Days (Exempt) (Non-Union)
USC —Los Angeles, CA
- $84,365 - $138,330 a year
- 8 hour shift
- Acute care
- Master's degree
- Analysis skills
4d
Patient Experience Manager Exempt
Hollywood Presbyterian —Los Angeles, CA
- $95,000 - $128,000 a year
- Full-time
- Microsoft Outlook
- Hospital
- 5 years
Quick Apply
Program Manager, Patient Experience - Patient Experience - Full Time 8 Hour Days (Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $84,365 - $138,330 a year
- 8 hour shift
- Acute care
- Background check
- Master's degree
4d
Employee Assistance Program Manager
Children's Hospital Los Angeles —Los Angeles, CA
- $100,630.40 - $134,160.00 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Employee assistance program
6d
Manager of Organizational Development and Employee Engagement
Mlk-Community-Healthcare-1 —Los Angeles, CA
- $105,308.84 - $163,228.71 a year
- Online Application
- Master's degree
- Bachelor's degree
- Psychology
Quick Apply
6h
Program Manager, Ambulatory Patient Experience
Torrance Memorial Physician Network —Torrance, CA
- $38 - $61 an hour
- Full-time
- Oracle
- Clinic
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Case Manager - Intensive Case Management, Hybrid/Remote
UCLA Health —Los Angeles, CA
- $143,675 - $185,811 a year
- Remote
- Computer literacy
- Mid-level
- Windows
4d
Program Manager, Digital Patient Experience & Therapy Enablement
MiniMed —Los Angeles, CA
- $109,000 - $205,000 a year
- Full-time
- Marketing
- Research
- Office
- Health savings account
- Employee stock purchase plan
3d
Privacy Manager (Remote)
Rula —Los Angeles, CA
- $152,000 - $176,700 a year
- Full-time
- Remote
- HIPAA
- Senior level
- 2 years
- Paid parental leave
- Health savings account
5d
VP of Operations
Sonrava Health —Los Angeles, CA
- $275,000 - $300,000 a year
- Full-time
- Up to 50% travel
- Clinic
- Analysis skills
Administrative Program Coordinator - Adolescent and Young Adult Program
City of Hope —Duarte, CA
- $33.80 - $52.29 an hour
- Full-time
- Mid-level
- 3 years
- Master's degree
Practice Manager - Marina del Rey Immediate Care
UCLA Health —Marina del Rey, CA
- $86,400 - $184,800 a year
- Weekends as needed
- OSHA
- Basic math
- HIPAA
Program Manager - Integrated Credentialing - Full Time 8 Hour Days (Exempt) (Non-Union)
USC —Los Angeles, CA
- $99,507 - $164,559 a year
- 8 hour shift
- Microsoft Outlook
- 3 years
- Master's degree
6d
Program Manager - Transformation and Strategic Projects - Full Time 8 Hours Day (Non-Union, Exempt)
Keck Medical Center of USC —Arcadia, CA
- $95,680 - $158,230 a year
- 8 hour shift
- Background check
- Hospital
- Mid-level
Manager, Patient Service Center
AltaMed Health Services Corporation —Commerce, CA
- $83,478.29 - $104,347.86 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- 403(b) matching
- Paid holidays
16h

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Office Manager

California Institute of Aesthetic Arts
Los Angeles, CA

Quick Apply

Job Details

Full-time
$90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Administrative experience
Team development
Bachelor's degree
Organizational skills
Business Administration

Full Job Description

Company Overview
Kian Aesthetic Institute is a premier destination for aesthetics, wellness, and longevity. Committed to excellence and driven by innovation, we offer a state-of-the-art facility equipped with advanced technology, providing a broad range of services designed to enhance well-being and rejuvenation.

We are seeking an experienced and motivated Office Manager to join our team at our prestigious aesthetic practice. The ideal candidate will possess strong interpersonal and organizational skills, with a passion for managing operations in a high-end, customer-focused environment. As a member of the KAI team, going above and beyond for our patients is a crucial element in making them feel at home, whether they are planning their next visit or spending time with us in the office. In this role we expect you to be friendly, efficient, detail oriented, proactive and team focused.

ESSENTIAL RESPONSIBILITIES

Finance Management

Oversee the collection of daily deposits (credit card, cash, and checks) and day sheet balancing. Review and audit redemption of points from partnered patient reward programs such as Aspire and Alle.
Generate monthly practice metrics in conjunction with Bookkeeper and assist with analysis of practice growth and revenue trends.
Securely executes physical transfer of cash and/or checks for deposits from office to bank.

Human Resource Management

Oversee recruitment, hiring, and onboarding and offboarding of staff.
Post job openings and screen all incoming candidates.
Schedule phone and conduct in-person first interviews. Job Descriptions should be provided to the applicant prior to interviews.
Prepare and email employment offers to include details of pay, benefits, job description and a summary of next steps.
Electronically hire new employees and manage onboarding process. This includes conducting background checks (to be signed off by CPD), arranging for compliance training, processing benefit applications, establishing allotment records, ordering uniforms, updating the staff roster, scheduling and conducting an introductory and annual evaluation (on CPD calendar), securing parking, establishing all system logins, and issuing an office key.
As required, manage termination details including final paperwork, final pay and all other related items. Review paperwork with CPD prior to conducting termination meeting.
Maintain employee records and manage benefits administration.
Maintain employee roster.
Review all treatment requests and approve or deny them in accordance with company guidelines. Maintain employee quarterly aesthetic allotments with a detailed record (date and value) of each treatment under employee’s personal log.
Once an employee has been onboarded, CPD to review onboarding checklist and signs off on the employee’s file.
Continual maintenance of employee files making sure Practice follows applicable state and federal regulations along with practice standards.
Monitor and evaluate employee performance, continually providing feedback and learning opportunities. Facilitate training and development programs to promote a skilled and motivated team.
Conduct employee consultations as needed and prepare the required documentation post meeting. CPD to review and sign off on all documentation.
As required, in preparation of 360 employee reviews, issue necessary forms to managers/peers for completion. Confirm with CPD as to which individuals will participate in the employee evaluation. Once all completed forms are gathered, discuss details with CPD and afterwards prepare the written evaluation and conduct performance reviews.
Foster a positive work culture through effective communication and conflict resolution.
Schedule, prepare for and participate in all team meetings ensuring meetings are efficient, productive and consistently held.
Other tasks related to HR as directed.

Inventory Management

Manage inventory of aesthetic and administrative supplies, ensuring adequate stock levels.
Coordinate with vendors for timely procurement of products.
Implement inventory control processes to minimize waste and reduce costs.

Special Events, Meetings, Projects and Lunch and Learns

Point of contact for all vendors, scheduling meetings, lunch and learns etc.
Coordinate special events, including training events, making sure the team is informed and the flow is seamless.

Other Expectations

Meet with Chief Practice Director once per week.
Oversee appointment scheduling and enhance patient experience.
Develop and implement standard operating procedures for operational excellence.
Maintain clinical practice protocols, reviewing annually.
Conduct patient financial audits as necessary.
Point of contact for all guests with issues, focusing on de-escalation and resolution.
Provide administrative support for any practice clinical research trials, ensuring accuracy and compliance with Sponsors, Sponsor staff and Clinical Department staff.
Prepare quarterly staff meeting agendas by acquiring agenda items from each department. Record meeting minutes for quarterly staff meetings.\
Cover other positions as necessary (i.e., front desk).

Qualifications

Bachelor’s degree in business administration, Healthcare Management, or related field preferred.
Proven experience as an office manager or in a similar role within healthcare or aesthetic practice.
Strong knowledge of human resource management and inventory control.
Excellent organizational and leadership skills.
Exceptional communication and interpersonal abilities.
Proficient in office management software and tools.

Required Experience: 3+ years of Office management experience required. If performance indicators are met after 3 months, potential raise to $95k annually.

Pay: $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

What would be your plan of action in the first 30 days?
How would you describe your management style? Please submit a video recording of your answer!

Experience:

Medical office or office management: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient experience manager jobs in los angeles, ca

Office Manager

Business Consultant

Patient Experience and Customer Service Training Specialist

Project Manager (Outpatient Mental Health)

On-Site Property Manager - Van Nuys

Program Manager, Patient Experience - Patient Experience - Full Time 8 Hour Days (Exempt) (Non-Union)

Patient Experience Manager Exempt

Program Manager, Patient Experience - Patient Experience - Full Time 8 Hour Days (Exempt) (Non-Union)

Employee Assistance Program Manager

Manager of Organizational Development and Employee Engagement

Program Manager, Ambulatory Patient Experience

Case Manager - Intensive Case Management, Hybrid/Remote

Program Manager, Digital Patient Experience & Therapy Enablement

Privacy Manager (Remote)

VP of Operations

Administrative Program Coordinator - Adolescent and Young Adult Program

Practice Manager - Marina del Rey Immediate Care

Program Manager - Integrated Credentialing - Full Time 8 Hour Days (Exempt) (Non-Union)

Program Manager - Transformation and Strategic Projects - Full Time 8 Hours Day (Non-Union, Exempt)

Manager, Patient Service Center

I want to receive the latest job alert for patient experience manager in los angeles, ca

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