Top 2872 Patient support manager Jobs in Los Angeles, Ca

Billing Support Operations Manager (Remote)
Rula —Los Angeles, CA
- $99,000 - $114,950 a year
- Full-time
- Remote
- 5 years
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Health savings account
Surgery Scheduler - Orthopedics
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.15 an hour
- 8 hour shift
- Surgery
- High school diploma or GED
- Perioperative Care
Employee Assistance Program Manager
Children's Hospital Los Angeles —Los Angeles, CA
- $100,630.40 - $134,160.00 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Employee assistance program
Transplant Referral Coordinator
UCLA Health —Los Angeles, CA
- $30.36 - $43.49 an hour
- Microsoft Word
- Spanish
- Microsoft Excel
- Referral program
Parking Enforcement Supervisor
UCLA —Los Angeles, CA
- $65,800 - $130,800 a year
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- University
Patient Transport Logistics Manager
UCLA Health —Los Angeles, CA
- $86,400 - $184,800 a year
- 5 years
- Analysis skills
- Recruiting
OBGYN Hospitalist/Laborist Part time
Emanate Health Medical Group —West Covina, CA
- $172,800 - $244,800 a year
- Part-time
- Background check
- Spanish
- Medicine
Quick Apply
Physical Therapist (PT) - Sign on Bonus
Concentra —Torrance, CA
- $94,000 - $115,000 an hour
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Urgent Care
- Continuing education credits
- Health insurance
Quick Apply
Speech Language Pathologist SLP In-home Early Intervention Ages 1 - 3 (5 hours weekly)
Let's Talk & Do Therapy —South Gate, CA
- $100 an hour
- Part-time
- Background check
- Spanish
- English
- Flexible schedule
Quick Apply
Physical Therapist (PT) - Sign on Bonus
Concentra —Gardena, CA
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Urgent Care
- Continuing education credits
- Health insurance
Quick Apply
OBGYN Hospitalist/Laborist
Emanate Health Medical Group —West Covina, CA
- $172,800 - $244,800 a year
- Full-time
- Background check
- Spanish
- Medicine
Quick Apply
Veterinary Medical Director - $75,000 Sign-on Bonus
Companion Pet Partners, LLC —Valley Village, CA
- $175,000 - $250,000 a year
- Full-time
- Background check
- Clinic experience
- In-person
- Health savings account
- Relocation assistance
Healthcare Facility Manager
Infusion For Health —Anaheim, CA
- $60,000 - $85,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
10d
Director of Patient Care Services
SMSR —Santa Monica, CA
- $150,000 - $300,000 a year
- Full-time
- RN License
- Critical & Intensive Care
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Regional Operations Manager – Dental Practices
Confidential —Burbank, CA
- $75,000 - $85,000 a year
- Full-time
- Dental office
- OSHA
- HIPAA
- Health savings account
- Health insurance
Quick Apply
1d
Child Psychiatrist
ChildNet Youth and Family Services —Long Beach, CA
- $210 - $230 an hour
- Part-time
- Hybrid work
- Background check
- Spanish
- Medicine
- Flexible schedule
Quick Apply
Veterinary Practice Manager
Animal Hospital of Walnut —Walnut, CA
- $70,304 - $75,000 a year
- Full-time
- OSHA
- Bachelor's degree
- Recruiting
- Continuing education credits
- Health insurance
Quick Apply
6d
Certified Hemodialysis Technician (TTHS Closing)
Northridge Kidney Center, LLC —Northridge, CA
- $25.00 - $26.50 an hour
- Full-time
- Spanish
- CPR Certification
- Anatomy knowledge
- Paid training
- Health insurance
Quick Apply
2d
QUALITY IMPROVEMENT/QUALITY ASSURANCE (QI/QA) SPECIALIST
Nhan Hoa Comprehensive Health Care Clinic —Garden Grove, CA
- $31 - $36 an hour
- Full-time
- 3 years
- Bachelor's degree
- Travel
- AD&D insurance
- Health insurance
Quick Apply
Case Manager (Bilingual Chinese)
Garfield Health Center —El Monte, CA
- $28 - $30 an hour
- Choose your own hours
- Mid-level
- Bachelor's degree
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d

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Billing Support Operations Manager (Remote)

Rula -
Los Angeles, CA

Apply Now

Job Details

Full-time
$99,000 - $114,950 a year

Benefits

Work from home stipend
Internet reimbursement
Paid parental leave
Health savings account
Health insurance
Dental insurance
Flexible spending account
Parental leave
Employee assistance program
Vision insurance

Qualifications

Performance dashboard reports
Dashboard development
Data visualization software proficiency
Defect resolution root cause analysis
Managing teams in a customer support role
Team leadership
Customer satisfaction tracking
Dashboard creation support
Data reporting
Metrics Reporting
Scalable systems
Improving operational efficiency
Financial dashboard reporting
Process mapping
Quality performance measurement
Medical billing data reporting
Leading team collaboration initiatives
Customer support
Root cause analysis
Business operations
Customer satisfaction improvement
Cross-functional communication

Full Job Description

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

At Rula, we are seeking a Billing Support Operations Manager who is highly adaptable, passionate about leading people, and energized by building in the face of constant change. This person will lead Billing Support through its next phase by driving change management, strengthening operating rigor, and improving alignment across Billing Support, FinOps, EPD, Enablement, and BPO partners.

This person will turn operational and billing data into clear performance stories, recommendations, and trade-offs for leadership. They will be expected to diagnose root causes, influence cross-functional partners, balance performance across multiple BPO vendors, and build scalable workflows in a fast-moving startup environment.

Required Qualifications

5+ years of customer support experience, particularly in a high-volume ticketing and/or regulatory environment
3+ years of people leadership, guiding teams and upleveling individuals through ambiguity, change, or performance recovery in a billing support, healthcare operations, revenue cycle, or customer operations environment
Expertise in independently mapping processes, defining performance metrics (i.e. CSAT, Average Handle Time, First Touch Resolution, Quality Assurance, Call Abandon Rates, etc.), and building scalable workflows that improve operational efficiency and quality
Proficiency building or using dashboards, independently analyzing metric movement (i.e. Google Sheets/Excel, Looker, PowerBI, Tableau), to identify root causes, and communicating the performance story and recommended actions to senior stakeholders
Experience influencing cross-functional partners such as FinOps, EPD, Enablement, or BPO teams, especially when ownership is ambiguous and shared goals need to be created
Demonstrated resilience and adaptability, possessing the skills to navigate emotionally charged customer situations and thrive in fast-paced, evolving environments

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

An Associate’s Degree or higher, and/or equivalent experience
Medical billing support, including experience with verification of benefits process, coding, insurance claims, and billing processing, follow-up, and revenue cycle management for patient populations
Experience with multi-channel support teams (phone, email, chat)
Strong knowledge of CRM systems (i.e. Zendesk, Salesforce, JIRA) and/or similar tools that enable support teams to be successful

We're serious about your well-being! As part of our team, full-time employees receive:

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Supporting your mental and physical health
Quarterly department stipend: Fun team-building activities or in-person gatherings
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Compensation Range: $99,000 - $114,950

Apply Now

Refine Your Search

patient support manager jobs in los angeles, ca

Billing Support Operations Manager (Remote)

Surgery Scheduler - Orthopedics

Employee Assistance Program Manager

Transplant Referral Coordinator

Parking Enforcement Supervisor

Patient Transport Logistics Manager

OBGYN Hospitalist/Laborist Part time

Physical Therapist (PT) - Sign on Bonus

Speech Language Pathologist SLP In-home Early Intervention Ages 1 - 3 (5 hours weekly)

Physical Therapist (PT) - Sign on Bonus

OBGYN Hospitalist/Laborist

Veterinary Medical Director - $75,000 Sign-on Bonus

Healthcare Facility Manager

Director of Patient Care Services

Regional Operations Manager – Dental Practices

Child Psychiatrist

Veterinary Practice Manager

Certified Hemodialysis Technician (TTHS Closing)

QUALITY IMPROVEMENT/QUALITY ASSURANCE (QI/QA) SPECIALIST

Case Manager (Bilingual Chinese)

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