Office/Marketing Associate
BUG-A-SALT, a growing start-up manufacturing a unique, patented insect eradication device seeks a full-time Office/Marketing Associate.
Do you have an excellent sense of humor? You will need one to work here! We have the silliest, most fun product (maybe in the world). Do you thrive on developing better systems and process for an organization? Do you enjoy working with your hands? Do you enjoy learning new things and problem solving? Do people compliment you as a “handy” person? Do you have an interest in social media/marketing? If the answer is yes, then organizing our office and assisting the Marketing Team could be a great position for you.
This position will report into the Operations Manager & Marketing Brand Manager, to help us create an organized, safe, and productive work environment for our growing team. The ideal candidate is an organized, detail-oriented individual, who can manage multiple projects at once in a fast-paced environment. In addition, the person in this role should feel comfortable and happy around frequent exposure to things such as maintenance crews, security systems, running errands, safety documentation, creation/updating process/onboarding documents, auditing of process, should have a broad knowledge of digital landscape, and be actively engaged on all major social media platforms including Facebook, Instagram, Twitter, YouTube, and TikTok. The ideal candidate wants to pursue a career in marketing & advertising (for the long term - not just a day job for you while you work on becoming a social media star/actor/whatever), has great communications skills, and puts BUG-A-SALT’s interest and brand first. You also must love contests, picking winners, and following up with packages full of love & free product + servicing our VIP list/army of social media influencers when we release new products.
Successful candidates must be able to organize efficiently, communicate effectively (verbally and through email), and be willing to take direction from the C-suite team (as we all pitch in here to help run things smoothly). In addition, this role will also be Santa Monica office based, meaning you will be required to work on location 5 days per week Monday – Friday. Applicants must be able to lift 40-pound boxes and be comfortable in a dog-friendly office (we have 4-6 dogs around most days of the week). Pay for this position will be commensurate with experience. Our company is modeled to reward employees who prove themselves to be hard working and dedicated. After a trial period, team members qualify for health/dental insurance, paid vacation, and retirement plan/profit sharing benefits.
The ideal candidate is confident, discreet (when necessary), patient, maintains sound judgment, and reasoning abilities. You must be comfortable around blue collar & white collar professionals. The wide range of tasks and unpredictable nature of the work also requires a nimble professional with a can-do attitude.
Apply for this job if you think BARSTOOL SPORTS and/or JACKASS are funny. Even better if you think LARRY THE CABLE GUY makes you chuckle. These are our customers! If you don’t like people who vote for Donald Trump (or can’t have a good sense of humor about them) DO NOT apply for this job as you may be triggered by the social posts they make and/or topics we must discuss in order to market to this group effectively. This role will also receive a crash course in customer service to learn the lay of the land and the essentials to keeping our customers happy. CUSTOMER SERVICE = EVERYTHING to BUG-A-SALT!
Duties and Responsibilities:
- Support and coordinate with maintenance and repair vendors.
- Support a positive and safe work environment for our staff, including organizing team activities, while contributing to the training and onboarding of junior staff members/interns.
- Ensure the team stays on top of general upkeep of the premises, including the kitchen and common areas (and pitch in to help out if things get messy).
- Take refuse bins to alley for scheduled pickup.
- Support in the execution of company’s wellness efforts (make sure healthy snacks are stocked and immunity boosting vitamins are available etc.).
- Coordinate with outsourced IT consulting firm, supporting the team to ensure we have proper equipment and access to supplies.
- Maintain inventory of supplies and computer equipment for the office.
- Answering direct messages, and commenting back to fans on content posts as well as #s. The more we interact with our customers & fans in a meaningful and entertaining manner the better!
- Oversee giveaways and contests (from inception through shipping/awarding prizes to the winners).
- Provide constructive feedback to the marketing team/management about trends, posts, followers, and/or trolls (that may help our harm our brand). Keep abreast of the latest social media best practices and share with our team.
- Keeps a cool mind during busy times and is willing to work on weekends and/or delegate weekend social media monitoring (for our crazy busy summers).
- Help facilitate daily & weekly social reports/recaps on paid and organic metrics.
- Get cross-trained and take on some marketing/sales reporting (a daily Shopify sales recap or other reports as needed).
- Perform minor maintenance tasks with basic tools such as a hammer, screwdriver, or plunger.
- Serve as liaison to vendors such as janitorial services, ADT security, gardeners, water filtration etc.
- Ensure workstations are setup and proper equipment is provided for new hires.
- Provide general support to visitors and the scheduling of company-wide meetings.
- Collect mail/receive packages, and manage/purchase office supplies/equipment.
- Assist in onboarding new employees and ensure handbook/process documents (such as opening and closing instructions for our three facilities) are accurate, updated, and focused on safety.
- Carry out administrative duties such as filing, invoicing, copying, binding, scanning, etc. for executive team/C-Suite.
- The ability to joke and laugh if/when things go sideways (as they will from time to time).
- Need to be able to help walk one large dog on a regular basis.
- Occasionally order lunch and pick it up for team meetings (typically a few times a month, not more).
- Must be a good team player that puts the TEAM first. We win or lose as a team.
- Excellent critical thinking, multitasking, and good time-management skills (we can’t be helicoptering over you to do your work!).
- And any other tasks or projects as may be required by Employer.
- Help team with fly farm maintenance (flies are sterile but need to be hatched for video footage for marketing).
Qualifications/Skills/Interests
- Sense of humor/don’t take yourself or life too seriously.
- Valid drivers license and confidence in running errands.
- Are interested in learning more about how to grow a global manufacturing business that is heavily based in E-Commerce.
- Enjoying learning about new software programs/software implementation or products is a plus.
- Bachelor's degree and/or 1-2 years of professional office experience.
- Excited to be driving to work at a dog friendly office in Santa Monica on a DAILY basis. If you aren’t happy with the idea of a commute to Santa Monica please do not submit your resume for this position. It’s not a negotiation - we need the person in our office for this role.
- Must be able to occasionally work on weekends.
- Able to do basic video and photo editing. Adobe Creative Cloud is a plus, but not a requirement.
- Extensive knowledge of Facebook, Twitter, TikTok, Instagram, YouTube etc.
- Comfortable working at a small, but growing business, where everyone is OK rolling up their sleeves and getting their hands dirty.
- Love to say – “Hey I’m not busy right now what else can I do to help/stay busy?”
- Comfortable collaborating with others in a relaxed office environment where work (and teamwork!) come first.
- Must be able to type 35 words per minute and be proficient in Microsoft Outlook, Word, PowerPoint and Excel, and/or willing to take courses to learn and improve these skills.
- Able to pass background check with clean driving record and transportation (must own car as you will need to be driving to all locations on an as needed basis, mileage will be reimbursed).
- Excellent verbal and written communication skills.
- Self-motivated and able to work independently as well as on a team.
Skills & Proficiencies: Calm under pressure, Conflict Management, Mechanically Inclined, Organization, Dependable, Deadline-Oriented, Planning and Organizing, Teamwork, Adaptability, Stress Tolerance, Reporting Skills, Critical Thinking and Problem-Solving Skills, Communication Skills, Practical.
Job Type: Full-time, hourly position (so if you work overtime you will be compensated) - Monday to Friday 9-5
Benefits:
- Insurance coverage that includes medical, dental, vision, disability, and life.
- Generous paid holidays (like you work at a bank) plus generous paid time off.
- Stipends towards monthly gym membership, vitamins, cell phone bill, and more.
- 401(k) retirement plan with an annual employer contribution plus pension/profit sharing plan qualification after 2 years.
- Additional opportunities for performance bonuses.
Pay: $22.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
