Welcome to FACT
Empowering People. Building Careers. Strengthening Communities.
At Family, Adult & Child Therapies (FACT), we believe exceptional services begin with exceptional people.
Every employee contributes to improving the lives of children, adults, and families throughout our communities. We are committed to developing talented professionals who lead with compassion, integrity, innovation, and accountability.
When you join FACT, you become part of a mission-driven organization dedicated to investing in its employees through professional development, leadership opportunities, collaboration, and meaningful work.
Position Purpose
The Human Resources Generalist is a trusted partner who supports the employee experience throughout the full employment lifecycle. This position collaborates with organizational leaders to attract exceptional talent, foster employee engagement, administer Human Resources programs, ensure compliance with employment laws, and promote a positive workplace culture aligned with FACT's Mission, Vision, and Core Values.
Position at a Glance
Position Information
Department: Human Resources
Reports To: Managing Director of Human Resources
FLSA Status: Non-Exempt
Employment Status: Full-Time
Work Location: Hybrid
Primary Office: Century City, Northridge, Inland Empire Offices
Travel: Occasional Local Travel
Career Level: Professional
Your Impact
As a Human Resources Generalist, you influence every stage of the employee experience—from recruiting exceptional talent and welcoming new employees to supporting leaders, ensuring compliance, developing staff, and strengthening FACT's workplace culture.
Your work directly contributes to employee engagement, organizational effectiveness, and the quality of services provided to the individuals and families FACT serves.
Living the FACT Values
Compassion
Treat every employee, applicant, and community partner with dignity, empathy, and respect.
Integrity
Act honestly, ethically, and professionally in every interaction.
Excellence
Pursue continuous improvement while delivering exceptional Human Resources services.
Collaboration
Partner across departments to support organizational success.
Accountability
Honor commitments and take ownership of outcomes.
Career Path
Managing Director▲
Director of Human Resources▲
HR Business Partner▲
Human Resources Generalist▲
Senior HR Specialist▲
HR Specialist▲
HR Coordinator▲
HR Administrator
Why You'll Love Working at FACT
✓ Meaningful work that changes lives
✓ Collaborative and supportive leadership
✓ Leadership development opportunities
✓ Career advancement pathways
✓ Hybrid work environment
✓ Professional development
✓ Comprehensive benefits
✓ Mission-driven culture
Benefits Include
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Paid Sick Leave
- Paid Holidays
- Professional Development
- Leadership Development
- Employee Assistance Program
- 401(k) (if applicable)
Essential Functions
Talent Acquisition & Recruitment
- Coordinate full-cycle recruitment activities.
- Develop and post employment advertisements.
- Screen applicants and coordinate interviews.
- Partner with hiring managers to identify staffing needs.
- Facilitate pre-employment processes including Live Scan, I-9 verification, reference checks, and onboarding.
- Conduct new employee orientation.
Employee Relations
- Serve as a trusted Human Resources resource for employees and supervisors.
- Assist with employee relations matters, investigations, corrective action, and conflict resolution.
- Promote a positive and respectful workplace culture.
- Support employee recognition and engagement initiatives.
Compliance & Human Resources Administration
- Maintain confidential personnel records.
- Ensure compliance with federal, state, and local employment laws.
- Track mandatory certifications, licenses, and required training.
- Assist with policy development and implementation.
- Prepare reports, organizational charts, and HR metrics.
- Maintain knowledge of California employment law and HR best practices.
Leave Administration & Workers' Compensation
- Coordinate employee leaves of absence.
- Administer Workers' Compensation documentation and claims.
- Assist employees with benefits administration.
- Support ADA Interactive Process activities under the Director of Human Resources.
Learning & Organizational Development
- Coordinate employee training.
- Facilitate onboarding.
- Assist in leadership development initiatives.
- Create training materials.
- Support organizational development programs.
Human Resources Operations
- Conduct Management by Walking Around (MBWA) at FACT locations.
- Participate in organizational initiatives and HR projects.
- Maintain confidentiality.
- Perform additional responsibilities as assigned.
What Success Looks Like
A successful Human Resources Generalist:
✓ Builds trusted relationships.
✓ Maintains confidentiality.
✓ Delivers exceptional customer service.
✓ Demonstrates professionalism.
✓ Solves problems proactively.
✓ Promotes compliance.
✓ Supports organizational growth.
✓ Lives FACT's Core Values.
Qualifications
Education
Bachelor's Degree in Human Resources, Business Administration, Employee Relations, Accounting, or related field.
Experience
- Minimum two years of Professional Human Resources experience.
- Employee Relations experience required
- Recruitment experience required.
- California employment law knowledge required
Technical Skills
- Microsoft Office Suite
- Adobe Acrobat
- ADP Workforce or Total Source
- Zoom, Google Meet, TEAMS
- HRIS Systems
Core Competencies
- Communication
- Customer Service
- Confidentiality
- Organization
- Emotional Intelligence
- Critical Thinking
- Adaptability
- Professionalism
- Collaboration
- Time Management
- Attention to Detail
- Problem Solving
Physical & Environmental Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Physical and environmental requirements vary based upon assigned responsibilities, operational needs, training activities, meetings, investigations, and work locations.
Employees in this position must be be able to:
- Sit, stand, walk, stoop, kneel, crouch, bend, reach, talk, hear.
- Carry and lift up to twenty-five (25) pounds.
- Operate computers, telephones, and standard office equipment.
- Occasionally travel between FACT offices and program locations.
- Effectively communicate in person, by telephone, and through virtual meeting platforms.
Work Environment
This position operates in a hybrid work environment, requiring work Remotely in addition to the Century City Corporate Office and other FACT satellite offices. There is occasional travel to FACT program sites and community locations.
Required Clearances
- DOJ/FBI Live Scan Clearance
- TB Clearance
- HIPAA Training
- OSHA Training
- Mandated Reporter Training (as applicable)
- Valid California Driver License
- Proof of Automobile Insurance
Other Duties
This Career Guide & Position Description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of responsibilities, duties, or qualifications. FACT reserves the right to revise this document or assign additional duties based upon organizational needs.
Our Commitment to You
At FACT, we recognize that our employees are our greatest asset.
We are committed to creating a workplace where every employee is respected, supported, challenged, and empowered to grow professionally.
Through leadership development, career advancement opportunities, collaboration, and meaningful work, we invest in our people because we know that when our employees thrive, the children, adults, and families we serve thrive as well.
Thank you for considering a career with FACT.
Pay: $66,560.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: Hybrid remote in Los Angeles, CA 90067
