Top 510 Senior customer support representative Jobs in Los Angeles, Ca

Senior Patient Service Rep - Nephrology
Cedars-Sinai —Los Angeles, CA
- $25.17 - $39.01 an hour
- 8 hour shift
- Customer service
- Mid-level
- Outpatient experience
Senior Patient Service Rep - Fair Oaks (Pasadena)
Cedars-Sinai —Pasadena, CA
- $25.17 - $39.01 an hour
- 8 hour shift
- Mid-level
- Outpatient experience
- High school diploma or GED
Client Experience Manager - Print & Mail
XBP Global —Los Angeles, CA
- $82,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Senior Client Engagement Partner
Ticketure LLC —Los Angeles, CA
- $65,000 - $75,000 a year
- Full-time
- Remote
- Google Workspace
- Senior level
- Paid parental leave
- Health insurance
Quick Apply
14d
Academic Advisor
Loyola Marymount University —Los Angeles, CA
- $71,100 - $88,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Mid-level
Support Coordinator III - Infusion Center - Full Time 8 Hour Days (Non-Exempt)(Non-Union)
USC —Los Angeles, CA
- $26.00 - $41.28 an hour
- 8 hour shift
- Spanish
- Microsoft Outlook
- Word processing
Customer Service Representative
JR286 —Torrance, CA
- Microsoft Outlook
- Office
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
7d
Senior Patient Service Rep - Tower Hematology Oncology
Cedars-Sinai —Beverly Hills, CA
- $25.17 - $39.01 an hour
- 8 hour shift
- Customer service
- Mid-level
- Outpatient experience
12d
Customer Service Representative II
SIRIO NUTRITION CALIFORNIA LLC —City of Industry, CA
- $28 - $32 an hour
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sr. Customer Service Representative
American Fruits and Flavors —San Fernando, CA
- $24 - $26 an hour
- Management
- ERP systems
- English
Support Coordinator III - Infusion Center - Full Time 8 Hour Days (Non-Exempt)(Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $26.00 - $41.28 an hour
- 8 hour shift
- Background check
- Spanish
- Microsoft Outlook
Salesforce Administrator – Five9 & Revenue Operations
Allegiance Gold —Calabasas, CA
- From $150,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
13d
Parcel Carrier Manager
De Well Container Shipping Inc. —Bell, CA
- From $80,000 a year
- Full-time
- OSHA
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Management Opportunity
New York Life Southern California General Office —Glendale, CA
- $60,000 - $119,917 a year
- Full-time
- Hybrid work
- Office
- Business development
- US work authorization
- AD&D insurance
- Health insurance
Quick Apply
6d
Financial Professional (Fast Track to Management)
New York Life Insurance Company/NYLIFE Securities, LLC. —Glendale, CA
- $80,000 - $120,000 a year
- Full-time
- Hybrid work
- Business development
- Recruiting
- 1 year
- AD&D insurance
- Disability insurance
Quick Apply
Walker Zanger - Distribution Sales Executive - REMOTE (California, Oregon, Washington, Nevada, USA)
Walker Zanger —North Hills, CA
- $50,000 - $150,000 a year
- Weekends as needed
- Clean driving record
- Up to 50% travel
- Construction site
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Entry Level Account Representative - AT&T
Confidential —Reseda, CA
- $1,000 - $1,250 a week
- Full-time
- Background check
- Mentoring
- In-person
- Professional development assistance
Quick Apply
23h
Sales Account Representative-Account Management & Big Box Support
Dogtra Company —Garden Grove, CA
- $70,500 - $73,500 a year
- Full-time
- Background check
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
Buyer
Mason —Sylmar, CA
- $80,000 - $115,000 a year
- Full-time
- 5 years
- Basic math
- Mid-level
Quick Apply
2d
Sales Representative for Medical Device and Products
Dr U Hair and Skin Clinic —Manhattan Beach, CA
- $25 - $28 an hour
- 8 hour shift
- Hybrid work
- Up to 50% travel
- Sales
- Salesforce
- Paid training
- Health insurance
Quick Apply

I want to receive the latest job alert for senior customer support representative in los angeles, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer support representative jobs near los angeles, ca

Sales Executive jobs in Remote

Senior Patient Services Representative jobs in Los Angeles, CA

Support Coordinator jobs in Los Angeles, CA

Customer Service Representative jobs in Torrance, CA

Academic Advisor jobs in Los Angeles, CA

Client Experience Manager jobs in Los Angeles, CA

Buyer jobs in Sylmar, CA

Sales Executive jobs in Arlington, VA

Sales Executive jobs in Houston, TX

Executive Chef jobs in Saint Petersburg, FL

Sales jobs in Miami Lakes, FL

Sales Executive jobs in Cedar Rapids, IA

Sales Representative jobs in New York, NY

Chief Executive Officer Ceo jobs in Atlanta, GA

Sales Executive jobs in Delaware

Remote Client Success jobs in Remote

Senior Community Care Of Kentucky Pace jobs in Louisville, KY

Senior Client Specialist jobs in Boston, MA

Senior Accounts Payable jobs in Remote

Senior Client Specialist jobs in Atlanta, GA

Senior Patient Service Rep - Nephrology

Cedars-Sinai -
Los Angeles, CA

Apply Now

Job Details

$25.17 - $39.01 an hour

Qualifications

Customer communication
Outpatient clinic experience
Outpatient experience
Outpatient facility experience

Full Job Description

Job ID 18207 Location Los Angeles, California, United States Job Category Administrative Date posted 07/09/2026

Job Description

The Senior Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Able to independently perform these responsibilities based on the standard work for their department with minimal direction.

Job Duties and Responsibilities:

Check in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance information is accurate in CS-Link.
Schedule appointments, complete patient registration, collect patient payments and to deliver a high standard of customer service.
Finds opportunities for improvement within CS Link and department workflows.
As liaison coordinates administrative support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll. Ability to establish and maintain collaborative relationships with peers, physicians, patients and departments.
Coordinates communication between patients, family members, medical staff, administrative staff, insurance plans and other departments.
Actively participate in lean management processes by detailing, monitoring and updating department specific data.
Manages physician master schedules and coordinate all schedule changes as instructed. Handle patient/provider correspondence as instructed.
Process and track referrals and authorizations for various insurance types.
Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
Monitors their own workflow to meet the requirements of their position at a level of expertise that requires minimal direction.
Explains policies, procedures or services to patients using administrative knowledge.
Participates in daily huddles and staff meetings with topics and presentations to improve positive and effective partnership.
Practice infection prevention standards and all department policies and procedures.

Qualifications

Education:

High school diploma or GED preferred.

Experience:

Three (3) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

Req ID 18207

Working Title Senior Patient Service Rep - Nephrology

Department Nephrology

Business Entity Cedars-Sinai Medical Care Foundation

Job Category Administrative

Job Specialty Admissions/Registration

Overtime Status NONEXEMPT

Primary Shift Day

Shift Duration 8 hour

Base Pay $25.17 - $39.01

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve Quality Care and Research—For All, By All.

Our compensation philosophy

We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. Pay Transparency Non-Discrimination Provision (PDF) .

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.

Apply Now

Refine Your Search

senior customer support representative jobs in los angeles, ca

Senior Patient Service Rep - Nephrology

Senior Patient Service Rep - Fair Oaks (Pasadena)

Client Experience Manager - Print & Mail

Senior Client Engagement Partner

Academic Advisor

Support Coordinator III - Infusion Center - Full Time 8 Hour Days (Non-Exempt)(Non-Union)

Customer Service Representative

Senior Patient Service Rep - Tower Hematology Oncology

Customer Service Representative II

Sr. Customer Service Representative

Support Coordinator III - Infusion Center - Full Time 8 Hour Days (Non-Exempt)(Non-Union)

Salesforce Administrator – Five9 & Revenue Operations

Parcel Carrier Manager

Management Opportunity

Financial Professional (Fast Track to Management)

Walker Zanger - Distribution Sales Executive - REMOTE (California, Oregon, Washington, Nevada, USA)

Entry Level Account Representative - AT&T

Sales Account Representative-Account Management & Big Box Support

Buyer

Sales Representative for Medical Device and Products

I want to receive the latest job alert for senior customer support representative in los angeles, ca

Related Searches

Explore jobs in more locations

Job Description

Qualifications

About Us

About the Team

Diversity and Inclusion at Cedars-Sinai

Our compensation philosophy

Cedars-Sinai is an Equal Employment Opportunity employer.

Job Seeker Tools

Employer Tools

Browse

Stay Connected