Top 597 Technical support agent Jobs in Los Angeles, Ca

Customer Service Representative (CSR)
Consensus Cloud Solutions —Los Angeles, CA
- $17.87 - $28.85 an hour
- Overtime
- Remote
- Background check
- Ability to sit for extended periods
- 2 years
- Employee stock purchase plan
11d
IT Call Center Agent
AIDS Healthcare Foundation —Los Angeles, CA
- $25 - $26 an hour
- Mid-level
- In-person
- Health insurance
Quick Apply
Salesforce Administrator – Five9 & Revenue Operations
Allegiance Gold —Calabasas, CA
- From $150,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
8d
Special Agent: Cybersecurity/Technology Expertise
Federal Bureau of Investigation —Los Angeles, CA
- $103,326 - $133,200 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
Tax/Accounting/Assurance Professional - Senior or above
Nukariya CPA Office —Torrance, CA
- $80,000 - $180,000 a year
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Sr. Maintenance Technician
AbilityFirst —Pasadena, CA
- $32 - $40 an hour
- Full-time
- Clean driving record
- 5 years
- Computer literacy
- Mileage reimbursement
- Paid holidays
Senior Project Engineer Electrical
Feit Electric —Pico Rivera, CA
- $90,000 - $120,000 a year
- Email
- 7 years
- Office
- Ability to lift 50 pounds
- Dental insurance
- 401(k)
Quick Apply
Lead, Engineering Excellence
Bain & Co. —Los Angeles, CA
- $179,875 - $203,925 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Office
- Wellness program
- Paid holidays
Quick Apply
FBI Special Agent: Information Systems & Process Management Expertise
Federal Bureau of Investigation —Los Angeles, CA
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
Expert Consultant, Coro, AI Engineer
Bain & Co. —Los Angeles, CA
- $128,500 - $171,500 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
Expert Senior Manager, Engineering Excellence
Bain & Co. —Los Angeles, CA
- $258,425 - $293,500 a year
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
Ocean Export Coordinator
De Well Container Shipping Inc. —Bell, CA
- $55,000 - $60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Service Agent Tier 2
The Hair Shop —California
- $21 - $25 an hour
- Full-time
- Remote
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
1d
General Liability Senior Technical Specialist
Travelers —Diamond Bar, CA
- $94,400 - $155,800 a year
- Hybrid work
- Residential
- High school diploma or GED
- Analysis skills
- Wellness program
- Continuing education credits
Senior Manager, Employment Tax Services (NYM)
KPMG —Los Angeles, CA
- $123,975 - $283,245 a year
- Full-time
- 6 years
- CPA
- Research
- Disability insurance
- Health insurance
9d
Oncology Infusion Nurse
START Center for Cancer Research —Los Angeles, CA
- $65 - $70 an hour
- Monday to Friday
- Nursing
- Microsoft Excel
- Vital signs
- Health savings account
- Paid holidays
Quick Apply
Hybrid: Commissioning Agent
Planate Management Group —Los Angeles, CA
- $100,000 - $110,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Team management
- AD&D insurance
- Paid holidays
Quick Apply
Tax Director
Talnt —Los Angeles, CA
- $180,000 - $270,000 a year
- Full-time
- CPA
- Research
- Office
Quick Apply
Underwriting Specialist OR Executive Underwriter - Large Contract Surety
Zurich Insurance Company Ltd. —California
- $75,000 - $165,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Business development
Senior Technical Support Engineer
LangChain —Los Angeles, CA
- $130,000 - $195,000 a year
- Full-time
- Remote
- Continuous improvement
- Mentoring
- APIs
- Health insurance
- Dental insurance

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Customer Service Representative (CSR)

Consensus Cloud Solutions -
Los Angeles, CA

Apply Now

Job Details

$17.87 - $28.85 an hour
11 days ago

Benefits

Employee stock purchase plan

Qualifications

Live chat
Email customer support
Texting/chatbox tools
Phone communication
Salesforce Cloud
Cloud service support
Sales management systems proficiency
Customer support
CRM system proficiency
Technical support via email
Cross-functional collaboration
Client interaction via phone calls

Full Job Description

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn't otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.

Consensus leads the industry in data exchange solutions and we're only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.

Now is the ideal time to join us in our mission to solve healthcare's biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it.

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.

How you will impact the organization…

The agent is directly communicating with the fast growing number of end-users by phone and e-mail and helping them set up, solve any problems they may have and make a sale if they have a need for the service. Enthusiasm and Energetic are critical attributes for the position. Prior experience in a call center or similar position is essential.

The value you will deliver…

Responsible for customer technical support, calls, and emails efficiently, accurately and in a professional manner using excellent customer service skills.
Responsible for contacting customers in regards to service issues specifically with a view to retaining customers or checking for potential fraud.
Responding to chats and emails as required.
Assume responsibility for learning, in detail, about company products and using this knowledge to solve customers' technical problems and seeing these through to completion.
Maintain client work schedule and service level requirements.
Identifies and records all customer calls and provides troubleshooting aids to assist colleagues in solving problems for the future.
Provides comprehensive quality feedback and suggestions on training needs, other improvements and quality shortcomings to their team supervisor.
Report accurately on calls inbound and outbound, record calls and call details on company systems.
Fulfill special project requests, and support porting or HP as required.
Ability to work flexible work hours
Follow up on customer escalations.
Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

What you will bring to the table…

2+ years experience in a customer technical support inbound call center environment.
2+ Years experience resolving basic user related technical problems with directions given over the telephone or via email.
Excellent communication skills.
Superior problem solving skills.
Proficiency in Salesforce
Experience resolving basic user related technical problems with directions given over the telephone.
Ability to work both independently and as part of a team is a must.
Cross functional skills in supporting customers via chat and email.
Experience supporting added areas of support functions, examples could include special projects, porting, HP support etc.

You will stand out if you also have…

IOS experience is a plus
HTML experience a plus
Active, transferable U.S. Security clearance at the Public Trust level or higher preferred.

Additional details…

Location requirements: Fully remote within the U.S.
Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
Technology requirements: Reliable, high speed internet.
Eligible for sponsorship: No.
Security Clearance: This position is contingent upon satisfactory completion of a more extensive background check through the Federal Government as a Public Trust Position. Requirements include (subject to change), but are not limited to, active U.S. Citizenship or green card holder residing in the U.S. for a minimum of 3 years and working location in the U.S.

The compensation for this role is up to $17.87 - $28.85 an hour USD. This position may be eligible for pre-approved overtime. Also included in this package for this position for compensation considerations may also include ESPP, accrued vacation, sick time, holidays and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.

We are not accepting agency submissions for this role.

To learn more about us visit consensus.com

Apply Now

Refine Your Search

technical support agent jobs in los angeles, ca

Customer Service Representative (CSR)

IT Call Center Agent

Salesforce Administrator – Five9 & Revenue Operations

Special Agent: Cybersecurity/Technology Expertise

Tax/Accounting/Assurance Professional - Senior or above

Sr. Maintenance Technician

Senior Project Engineer Electrical

Lead, Engineering Excellence

FBI Special Agent: Information Systems & Process Management Expertise

Expert Consultant, Coro, AI Engineer

Expert Senior Manager, Engineering Excellence

Ocean Export Coordinator

Customer Service Agent Tier 2

General Liability Senior Technical Specialist

Senior Manager, Employment Tax Services (NYM)

Oncology Infusion Nurse

Hybrid: Commissioning Agent

Tax Director

Underwriting Specialist OR Executive Underwriter - Large Contract Surety

Senior Technical Support Engineer

I want to receive the latest job alert for technical support agent in los angeles, ca

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