Top 1827 Weekend front Jobs in Los Angeles, Ca

Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Fitness Outreach and Sales Specialist
Body Fit Training West Hollywood —West Hollywood, CA
- $25 - $35 an hour
- Part-time
- In-person
- Communication skills
- Marketing
- Paid training
- 401(k)
Quick Apply
Restaurant Technology Specialist - Toast POS
SPI —Los Angeles, CA
- $25 - $30 an hour
- Weekends as needed
- Management
- Restaurant management
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Zankou Chicken - DTLA —Los Angeles, CA
- $24 - $26 an hour
- Weekends as needed
- Fast casual restaurant
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Experience Associate I
Braille Institute of America —Los Angeles, CA
- $48,000 - $54,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Office
- High school diploma or GED
- Opportunities for advancement
Quick Apply
3d
Front Desk Agent
InterContinental —Los Angeles, CA
- $27.15 - $33.94 an hour
- Weekends as needed
- Sales
- Basic math
- High school diploma or GED
Hollywood - Cashier
Angry Chickz —Los Angeles, CA
- $20 an hour
- Weekends as needed
- Entry level
Quick Apply
5d
Front Desk Agent
Sunset Tower Hotel —West Hollywood, CA
- $27 an hour
- Weekends as needed
- Computer literacy
- Basic math
- English
Quick Apply
Front of House Team Member
Chick-fil-A —Los Angeles, CA
- $20 - $23 an hour
- Part-time
- Serving
- No education required
- Quick service & fast food restaurant
- Paid training
- Flexible schedule
Quick Apply
Front Desk Overnight (Weekends)
FirstService Residential —Los Angeles, CA
- $22 - $24 an hour
- Extended hours
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
3d
Front Desk Receptionist
TOWN CENTER DENTISTRY INC. —Glendale, CA
- From $18 an hour
- 8 hour shift
- Customer service
- Computer literacy
- Microsoft Office
- Dental insurance
- Paid time off
Quick Apply
Hotel Night Auditor & Front Desk Guest Service Agent
Quality Inn and Suites Montebello —Montebello, CA
- From $18.25 an hour
- Part-time
- Spanish
- English
- Hotel
- Paid time off
- Flexible schedule
Quick Apply
Receptionist / Skin Care Consultant
GoodSkin Clinics —Los Angeles, CA
- $18 - $22 an hour
- 8 hour shift
- Mid-level
- In-person
- Communication skills
- Employee discount
Quick Apply
Dispatch/ Admin Flight School
Sling Pilot Academy —Santa Monica, CA
- $20 - $25 an hour
- Part-time
- Microsoft Excel
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Front Desk Staff
Approved Hr Inc —La Puente, CA
- From $17 an hour
- 8 hour shift
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
Front Desk Agent
Beverly Hills Hotel Management —Los Angeles, CA
- $27.51 an hour
- Weekends as needed
- Spanish
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Remington Hospitality —Los Angeles, CA
- $27.51 an hour
- Weekends as needed
- Spanish
- Hotel
- Entry level
Visitor Services Associate
Lucas Museum of Narrative Art —Los Angeles, CA
- $21.00 - $22.50 an hour
- Part-time
- Sales
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Weekend Overnight Front Desk Agent Night Auditor
Holiday Inn Express - West LA —Los Angeles, CA
- $19 - $21 an hour
- Part-time
- Background check
- Hospitality
- Customer service
- Health insurance
- Paid time off
Quick Apply
Server
Tao Group Hospitality —Los Angeles, CA
- $18.42 an hour
- Part-time
- Bar
- Ability to lift 50 pounds
- Ability to stand for extended periods
Quick Apply

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Member Service Representative

Champion Health Plan/ Champion Payer Solutions
Long Beach, CA

Quick Apply

Job Details

Full-time
From $22 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Spanish
Customer communication
Teamwork
Customer retention
Managed care
Managed care organization experience
Call center experience
HIPAA
English
Vietnamese
High school diploma or GED
Medical terminology

Full Job Description

SCOPE OF ROLE

The Member Service Representative (MSR) serves as the first point of contact for customers, providers, and advocates, ensuring exceptional customer experiences through accurate and helpful communication. This role involves handling incoming calls from Medicare Advantage members, assisting with benefit inquiries, referrals, claims, and guiding them to community resources as needed. The ideal candidate will be bilingual, proficient in medical terminology, and knowledgeable in CMS, Medicare, and HIPAA regulations. Strong proficiency in Microsoft Applications and a commitment to delivering top-tier service are essential.

ROLE RESPONSIBILITIES

The Member Service Representative job description is intended to point out major responsibilities within the role, but it is not limited to these functions:

KEY RESPONSIBILITIES % OF TIME

 Serve as the primary point of contact for customers, providers, and advocates, handling calls with professionalism and courtesy.

 Provide clear, concise, and accurate information to ensure customers fully understand their benefits, referrals, claims, and available resources.

 Ensure prompt and efficient service by answering all incoming calls within the

department’s established time frame.

 Escalate complex issues to management or relevant departments as necessary to

ensure customer concerns are thoroughly addressed.

 Collaborate with internal teams to resolve problems and enhance overall customer

satisfaction.

 Accurately document customer interactions, including actions taken, resolutions

provided, and any follow-up required.

 Adhere to department policies and HIPAA regulations to maintain confidentiality and

security of member information.

 Manage complaints, grievances, and appeals efficiently according to department

protocols.

 Assist in onboarding and training new staff, sharing knowledge and best practices.

 Complete required training promptly to stay current with procedures, systems, and

regulations.

 Consistently meet or exceed standards for quality, productivity, and adherence to

schedules.

 Participate in outbound call campaigns for welcome calls, enrollment verification calls, appointment scheduling,

retention efforts, and other health-related programs.

 Contribute to policy and procedure development related to customer experience.

 Stay updated on CMS, Medicare, and HIPAA regulations to ensure compliance and

provide accurate information.

 Utilize medical terminology and healthcare knowledge to assist members with inquiries.

 Adapt to changes in shifts, responsibilities, and operational needs as required.

 Facilitate member requests for provider changes, transportation, and other assistance.

 Maintain a positive attitude and practice excellent customer service principles.

 Perform other duties as assigned to contribute to the team and department’s success

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

 High School diploma or GED required.

 Associate degree (AA) degree (preferred).

 Minimum (2) or more years of direct customer service EXPERIENCE

 Knowledge of Medi-Cal, Medicare Managed Care Plans.

 Medical front office experience preferred.

PROFESSIONAL COMPETENCIES

 Strong communication skills (verbal and written).

 Highly organized with the ability to prioritize work to meet deadlines.

 Strong adaptability and openness to change.

 Knowledge of HIPAA regulations with a commitment to data privacy.

 Strategic skills in problem-solving, critical thinking, and innovation.

 Ability to collaborate effectively with business partners throughout the organization.

 Experience assisting members with Medicare Advantage or HMO, including referrals and authorizations.

 Outbound/inbound call center experience with a focus on problem-solving and escalation.

 Bilingual in English/Spanish or Vietnamese/English required.

 Proficiency in Microsoft Applications (Word, Excel, Outlook).

 Ability to multitask and prioritize tasks effectively.

 Flexibility to work varying shifts, including evenings and weekends.

LICENSURES AND CERTIFICATIONS

No licensures or certifications are required.

WORK ENVIRONMENT and ESSENTIAL PHYSICAL FUNCITONS:

Work Environment:

 Must be available for scheduling 7 days a week, including evenings, overnights, weekends, and holidays.

 Shifts may change based on operational needs; flexibility is essential.

Essential Physical Functions:

 Ability to work onsite in an open office setting, primarily sitting at a desk and working on a computer.

 Regularly required to talk, hear, stand, walk, sit, and use hands to handle or feel objects and controls.

 Frequently lifts/moves up to 10 pounds. Specific vision abilities include close vision and the ability to adjust focus.

EEO/AFFIRMATIVE ACTION STATEMENT

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse group of employees committed to meeting the needs of Champion Payer Solutions/ Champion Health Plan, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience:

Managed care: 2 years (Required)

Language:

Spanish (Preferred)
Vietnamese (Preferred)

Ability to Commute:

Long Beach, CA 90815 (Required)

Ability to Relocate:

Long Beach, CA 90815: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

weekend front jobs in los angeles, ca

Member Service Representative

Fitness Outreach and Sales Specialist

Restaurant Technology Specialist - Toast POS

Operations Manager

Customer Experience Associate I

Front Desk Agent

Hollywood - Cashier

Front Desk Agent

Front of House Team Member

Front Desk Overnight (Weekends)

Front Desk Receptionist

Hotel Night Auditor & Front Desk Guest Service Agent

Receptionist / Skin Care Consultant

Dispatch/ Admin Flight School

Front Desk Staff

Front Desk Agent

Front Desk Agent

Visitor Services Associate

Weekend Overnight Front Desk Agent Night Auditor

Server

I want to receive the latest job alert for weekend front in los angeles, ca

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