Top 244 Customer care coordinator Jobs in Los Angeles Ca

Payor Relations Specialist - Inpatient Rehab
California Rehabilitation Institute —Los Angeles, CA
- $78,000 - $115,000 a year
- Full-time
- LVN
- RN License
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
14d
Surgery Coordinator
Eyesthetica —Pasadena, CA
- $41,600 - $66,560 a year
- Full-time
- Private practice
- Surgery
- Sales
- Health insurance
- Dental insurance
Quick Apply
Branch Coordinator - Remote
Apria Healthcare LLC —Los Angeles, CA
- $20 - $25 an hour
- Full-time
- Remote
- Computer literacy
- Writing skills
- English
- Paid parental leave
- Disability insurance
Quick Apply
Front Desk Coordinator - Part Time with Benefits
RestorixHealth —Los Angeles, CA
- $25 - $35 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health savings account
- AD&D insurance
Quick Apply
Authorization Care Coordinator
bServed LLC —Pasadena, CA
- $23 - $26 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Organizational skills
7d
admissions- Part Time
Beverly Hills Rehabilitation Centre —Los Angeles, CA
- Part-time
- Organizational skills
- Communication skills
- Marketing
Quick Apply
12d
Referral Coordinator, Remote, House LA and OC
PIH HEALTH —Whittier, CA
- $23.00 - $33.31 an hour
- Evenings as needed
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
7d
Support Coordinator I - VHH Surgery Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Surgery
- Administrative experience
- High school diploma or GED
Support Coordinator II - Pain Management Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $25.00 - $39.69 an hour
- 8 hour shift
- Background check
- Spanish
- Microsoft Outlook
Support Coordinator I - Torrance Beach Cities Orthopedics Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Torrance, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Background check
- Administrative experience
- High school diploma or GED
13d
Admissions Coordinator
Bristol Hospice —Glendale, CA
- $24 - $27 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Referral Coordinator - Primary Care Clinic - Full Time - Days - 8hr Glendora Glendora, California
Emanate Health —Glendora, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Spanish
- Customer service
- Primary Care
Referrals - Referral Coordinator
Unicare Community Health Center —Los Angeles, CA
- $25 - $30 an hour
- Weekends as needed
- Spanish
- Customer service
- English
Support Coordinator I - Torrance Beach Cities Orthopedics Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Torrance, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Administrative experience
- High school diploma or GED
- Clinic
12d
Support Coordinator - Spine Center Cl - Full Time 8 Hour Days (Non-Exempt)(Union)
Keck Medical Center of USC —Los Angeles, CA
- $21.00 - $35.36 an hour
- 8 hour shift
- Background check
- Word processing
- Writing skills
Support Coordinator II - Infusion Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $26.00 - $41.28 an hour
- 8 hour shift
- Background check
- Spanish
- Microsoft Outlook
Front Office Coordinator Full Time Days
Hollywood Presbyterian —Los Angeles, CA
- $21.37 - $27.36 an hour
- Full-time
- Acute care
- Hospital
- Writing skills
Quick Apply
Case Management Coordinator - Per Diem - Days - 8hr QVH West Covina, California
Emanate Health —West Covina, CA
- $30 an hour
- 8 hour shift
- Hospital
- Customer service
- High school diploma or GED
Client Care Coordinator
SkinSpirit —Long Beach, CA
- $20 - $28 an hour
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Support Coordinator I - Torrance-BCO Ortho Cl - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Manhattan Beach, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Administrative experience
- High school diploma or GED
- Clinic

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Payor Relations Specialist - Inpatient Rehab

California Rehabilitation Institute -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$78,000 - $115,000 a year
14 days ago

Benefits

Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

Collaborate with healthcare professionals
Customer relationship building
Medicare
LVN
Referral-based lead generation
RN License
Phone communication
Customer satisfaction tracking
Mid-level
Client relationship development
Lead Conversion
Healthcare referral management
Pre-authorization review for utilization management
Customer engagement
Mentoring
Data entry
Business development within healthcare
LPN
Health insurance referral requirements
Case referral
Phone call management
2 years
Risk Mitigation
Documentation reviews

Full Job Description

Overview:

California Rehabilitation Institute

A joint venture with Select Medical, UCLA, and Cedars-Sinai Medical Center

2070 Century Pk E, Los Angeles, CA 90067

Payor Relations Specialist / Prior Authorization Specialist ( RN or LPN required )

Full-Time, Monday - Friday, 8 am - 5 pm

Annual salary ranges between $78,000 and $115,000 depending on years of previous relevant work experience.

Who We Are

Select Medical is the nation’s leading provider of long term acute care services and one of the largest providers of healthcare in the U.S. Across our network of over 47,000 employees, 120 inpatient hospitals, 1600 outpatient therapy centers and 500 urgent care facilities, our employees are guided by a set of core values and cultural behaviors that drive our hospital teams to deliver an exceptional patient experience and an exceptional employee experience.

Responsibilities:

Job Responsibilities

Using discretion and independent judgment, the Payor Relations Specialist manages the pre-certification and prior authorization of referrals scheduled for admission to the Acute Inpatient Rehabilitation Hospital.

Follows the Select Workflow Process for initiating and completing patient authorizations. Takes full responsibility for following the “Workflow Process” and ensures each referral follows the process, from taking the initial referral until final disposition, acceptance or denial. As appropriate, submits the preadmission assessments completed by clinical liaisons to the insurance company.
Ensures documentation meets standards and expectations by working and mentoring team as needed.
Obtains timely authorization of all patients requiring pre-certification and is accountable for conversion percentage and results.
Ensures all policies governing commercial pre-certification and authorization are followed to minimize financial risk.
Develops relationships that increase and stabilize conversion as well as generates referrals both locally and regionally. This may include identifying relationship opportunities for self and others within Select Medical to include but not limited to CEO, DBD, CLs, Admissions Coordinator and Case Management team that may help grow relationships and impact results.
Maintains profiles on each payer to include case managers and medical directors, P2P and appeal info.
Identifies by payor communication preference and utilizes to maximize results.
Encourages and models teamwork, communication and collaboration with other departments to include but not limited to the transition of patients into the critical illness recovery hospital or acute inpatient rehabilitation hospital.
Serves as a resource to the Business Development Team educating them on payor preference to promote exceptional customer service and efficient processes
Maintains and further develops relationships with customers which may include but are not limited to surveying for satisfaction with the work of Select Medical and off-site meetings with the customer.
Evaluates Non-Medicare benefits as verified by the Central Business Office or Rehab Admissions Coordinator. Reviews benefits with Admissions Coordinator for possible risk and applies/completes written guidelines as necessary to reduce or manage risk.
Answers phone with appropriate behavior and ensures back-up when not available or out of the office.
Works closely with Admissions Coordinator to apply correct accommodation code per contract as well as billing/reimbursement requirements.
Tracks approval and denials through TOC.
Ensure outstanding customer service for all customers.
Performs other duties as requested.

Qualifications:

Minimum Qualifications

Licensure as a Registered Nurse or LVN/LPN
2 years of direct experience in third-party reimbursement
Lives in the Pacific Coast Time Zone

Preferred Experience

Previous Experience within a physical rehabilitation setting
Has California state payor knowledge
Experience working with Excel and databases

Additional Data:

Why Join Us:

Start Strong: Extensive and thorough orientation program to ensure a smooth transition into our setting
Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
Invest in Your Future:Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
Your Impact Matters:Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans.

Quick Apply

Refine Your Search

customer care coordinator jobs in los angeles ca

Payor Relations Specialist - Inpatient Rehab

Surgery Coordinator

Branch Coordinator - Remote

Front Desk Coordinator - Part Time with Benefits

Authorization Care Coordinator

admissions- Part Time

Referral Coordinator, Remote, House LA and OC

Support Coordinator I - VHH Surgery Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Support Coordinator II - Pain Management Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Support Coordinator I - Torrance Beach Cities Orthopedics Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Admissions Coordinator

Referral Coordinator - Primary Care Clinic - Full Time - Days - 8hr Glendora Glendora, California

Referrals - Referral Coordinator

Support Coordinator I - Torrance Beach Cities Orthopedics Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Support Coordinator - Spine Center Cl - Full Time 8 Hour Days (Non-Exempt)(Union)

Support Coordinator II - Infusion Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Front Office Coordinator Full Time Days

Case Management Coordinator - Per Diem - Days - 8hr QVH West Covina, California

Client Care Coordinator

Support Coordinator I - Torrance-BCO Ortho Cl - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

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