Top 232 Helpdesk support Jobs in Los Angeles Ca

Temporary Help Desk Technician
Motion Picture Industry Pension & Health Plans —Los Angeles, CA
- $33 - $37 an hour
- Temporary
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
Network Support Technician -Japanese bilingual
PASONA N A, INC. —Torrance, CA
- $40,000 - $45,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Computer literacy
- On-the-job training
9d
Information Technology Assurance Specialist
MANTECH —El Segundo, CA
- Full-time
- Office
- Ability to lift 50 pounds
- Bachelor's degree
1d
Desktop Support Engineer II
The Wonderful Company —Los Angeles, CA
- $30 - $33 an hour
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
6d
Junior IT Support Technician (Hybrid)
We Solve Problems —Beverly Hills, CA
- $70,000 a year
- Full-time
- Hybrid work
- Windows
- Reliable transportation
- Communication skills
- Paid training
- Health insurance
Quick Apply
Information Technology Support Analyst II
The Metropolitan Water District of Southern California —Los Angeles, CA
- $48.38 - $63.75 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
14d
COMPUTER SYSTEMS SUPPORT ASSISTANT
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $53,317.20 - $68,054.16 a year
- Online Application
- Computer literacy
- US work authorization
- Fair chance
- Health insurance
- Retirement plan
7d
IT and Desktop Support Specialist
TicketManager —Calabasas, CA
- $70,000 - $80,000 a year
- Full-time
- Computer Science
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
2d
IT Support Specialist
Motorola Solutions —Culver City, CA
- $31.25 - $36.06 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
Tier 2 IT Helpdesk Technician
Quantum Space —Hawthorne, CA
- $29 - $40 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
- Health savings account
- Health insurance
Quick Apply
6d
IT Support Specialist
PlayStation Global —Los Angeles, CA
- $86,000 - $129,000 a year
- On call
- Inventory management
- Research
- Mid-level
Quick Apply
6d
Help Desk Support Specialist
Integritek Holdings, LLC —Los Angeles, CA
- $21 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
18h
IT Support Specialist
Serene Health —Los Angeles, CA
- $32 - $38 an hour
- Background check
- Computer science
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
PC Desktop Support Analyst I (on-site)
AHMC Healthcare —Alhambra, CA
- $25.44 - $31.83 an hour
- Full-time
- Computer science
- Computer Science
- HIPAA
Sr. Help Desk Support Technician
OSI Systems, Inc —Hawthorne, CA
- $36 - $38 an hour
- Full-time
- 5 years
- Mid-level
- Travel
- Paid jury duty
- Health savings account
6d
Part-Time IT Support Technician
Community Partners —Los Angeles, CA
- $32.80 - $35.50 an hour
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Office
Quick Apply
3d
Helpdesk Specialist
Northwood Space —Los Angeles, CA
- $38 - $42 an hour
- Full-time
- Mid-level
- Windows
- 3 years
Help Desk Technician I
GT'S Living Foods —Los Angeles, CA
- $27 - $30 an hour
- Weekends as needed
- Spanish
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
2d
Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
IT Assistant
Pure Assay Ingredients —City of Industry, CA
- From $50,000 a year
- Full-time
- Mid-level
- Windows
- In-person
- Dental insurance
- 401(k)
Quick Apply
4d

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Temporary Help Desk Technician

Motion Picture Industry Pension & Health Plans -
Los Angeles, CA

Quick Apply

Job Details

Temporary
$33 - $37 an hour

Qualifications

Microsoft Outlook
Windows
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Computer networking
Collaborative technology platforms
SharePoint
Desktop administration
Peripheral hardware support

Full Job Description

For more than 70 years, the Motion Picture Industry Pension & Health Plans (MPI) has proudly served the entertainment community by supporting the financial and healthcare well-being of the people who bring stories to life — from set crews to post-production pros.

We’re not just analysts and data experts; we’re problem-solvers, collaborators, and stewards of trust. Our teams are guided by a simple mission: to improve the lives of our members who work in the entertainment industry through accuracy, accountability, and care.

MPI is recognized as a five-time certified Great Place to Work® employer and recipient of the World at Work Seal of Distinction because we believe people do their best work when they’re respected, supported, and inspired.

Role Overview:
MPI has an immediate opportunity for a Temporary IT Help Desk Technician to provide professional, customer-centered, first-contact technology support for MPI employees, contractors, and business partners. You’ll support a modern Microsoft-centered workplace by resolving incidents and service requests, maintaining endpoint and collaboration tools, supporting secure access, documenting knowledge, and escalating complex issues to Infrastructure, Engineering, Security, Applications, data, and vendor teams when appropriate.

The ideal candidate brings strong customer service, practical technical troubleshooting skills, disciplined ITSM practices, and a continuous-improvement mindset focused on fast resolution, clear communication, secure operations, and a reliable employee technology experience.

Qualified candidates, please submit your current resume with a cover letter and your compensation requirements for consideration.

Submissions will be reviewed; only candidates most closely matching the requirements of the position will be contacted.

MPI requires employees to be vaccinated against Covid-19 with exceptions as required by law.

What You Will Need:

Associate degree in Information Technology, Computer Science, or a related field preferred, or equivalent combination of technical training and practical experience.
Minimum of 3-5 years+ of help desk, service desk, desktop support, or customer-facing technical support experience required.
Experience with an ITSM or help desk platform such as ManageEngine ServiceDesk Plus, ServiceNow, Jira Service Management, Freshservice, or a similar tool preferred.
Intermediate knowledge of Windows, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, networking basics, printers, peripherals, endpoint troubleshooting, and common business applications.
Exposure to Active Directory, Microsoft Entra ID, Microsoft Intune, endpoint security tools, MFA, VPN/remote access, and modern device management practices preferred.
Working knowledge of ITIL/ITSM concepts such as incident management, service request fulfillment, problem escalation, change awareness, knowledge management, and service levels preferred.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, Microsoft Endpoint Administrator, or other relevant certifications preferred.
Excellent customer service, verbal communication, written documentation, and follow-through skills
Strong analytical, troubleshooting, organizational, time-management, and prioritization skills, with the ability to work independently, accept direction, collaborate effectively, and adapt to changing priorities.
Ability to work with individuals at all levels of the organization and explain technical concepts in clear, non-technical language.
Excellent attendance and reliability, with the ability to work extended hours, occasional after-hours support, or occasional weekend maintenance as required.

What You’ll Do:
Help Desk and Customer Support

Provide Tier 1 and Tier 2 support through the ITSM ticketing system, phone, Teams, email, remote support tools, and walk-up/on-site requests by triaging, prioritizing, documenting, resolving, and closing incidents and service requests according to service levels, urgency, business impact, and customer expectations.
Communicate clearly with users throughout the support lifecycle, including status updates, workaround guidance, resolution summaries, and escalation handoffs.
Identify recurring issues and contribute to problem management by documenting patterns, root cause observations, repeatable solutions, and preventive recommendations.

Microsoft 365, Collaboration, Productivity, and AI Support

Support Microsoft 365 services, including Outlook, Teams, OneDrive, SharePoint, Office applications, Teams Phone, meeting room collaboration experiences, Microsoft Copilot and associated AI tools.
Assist users with account access, mailbox/profile issues, collaboration permissions, file sync, Teams meetings, calendar issues, and productivity tool questions.
Support conference room and huddle room technologies, including Zoom/Teams Rooms devices, displays, cameras, microphones, content sharing, and basic room readiness checks.

Endpoint, Device, and Software Support

Configure, deploy, troubleshoot, and support Windows laptops, desktops, virtual desktops, mobile devices, peripherals, printers, scanners, and related accessories.
Assist with endpoint lifecycle activities, including imaging or provisioning, device enrollment, software deployment, updates, patch readiness, warranty coordination, and secure disposal.
Support endpoint management practices using modern tools such as PDQ, BeyondTrust, Absolute, Microsoft Intune, Autopilot, Defender for Endpoint, remote assistance, and asset inventory systems as assigned.

Identity, Access, and Security Operations Support

Assist with user account lifecycle support, including onboarding, role changes, offboarding, password resets, multi-factor authentication, access requests, and group membership updates in coordination with established approval processes.
Follow least-privilege, data protection, and security awareness practices when handling user access, devices, sensitive information, and support requests.
Escalate suspected security incidents, phishing attempts, malware alerts, risky sign-ins, lost/stolen devices, and policy exceptions according to MPI security procedures.

Documentation, Knowledge, and Continuous Improvement

Create and maintain high-quality knowledge base articles, troubleshooting guides, support procedures, customer-facing how-to instructions, and internal runbooks to promote self-service and standardization.
Contribute to ticket quality, service metrics, asset accuracy, and customer satisfaction by maintaining complete, timely, and accurate support records and recommending improvements to support processes, request forms, automation, and user communications

Team Collaboration and Escalation

Partner with Infrastructure, Engineering, Applications, Security, HR, Facilities, and external vendors to resolve issues that require specialized support.
Participate in project work, endpoint refreshes, office moves, system upgrades, security initiatives, and technology rollouts as assigned.
Crosstrain with IT team members and share practical knowledge to improve coverage, resilience, and consistency across operations.

Compensation
The anticipated compensation for this position is $33-$37 hourly. The actual rate offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.

Motion Picture Industry Pension & Health Plans (MPI) is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age over 40, marital status, veteran status, mental or physical disability, pregnancy, genetic information, or any other basis prohibited by law. Any applicant who, because of disability, requires accommodation or assistance in completing this application or at any time during the application process should contact the Human Resources Department. MPI also provides reasonable accommodations to disabled employees consistent with its obligations under applicable law.

Quick Apply

Refine Your Search

helpdesk support jobs in los angeles ca

Temporary Help Desk Technician

Network Support Technician -Japanese bilingual

Information Technology Assurance Specialist

Desktop Support Engineer II

Junior IT Support Technician (Hybrid)

Information Technology Support Analyst II

COMPUTER SYSTEMS SUPPORT ASSISTANT

IT and Desktop Support Specialist

IT Support Specialist

Tier 2 IT Helpdesk Technician

IT Support Specialist

Help Desk Support Specialist

IT Support Specialist

PC Desktop Support Analyst I (on-site)

Sr. Help Desk Support Technician

Part-Time IT Support Technician

Helpdesk Specialist

Help Desk Technician I

Helpdesk Support Technician

IT Assistant

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