Top 8 Mortuary removal Jobs in Los Angeles Ca

Mortuary Office Specialist
Rose Hills —Whittier, CA
- $20.00 - $24.50 an hour
- Overtime
- Bilingual
- Background check
- Clean driving record
- Health savings account
- AD&D insurance
Quick Apply
Transfer Specialist
Pierce Brothers Valhalla Memorial Park - Crematory and San Fernando Valley Service Center —North Hollywood, CA
- $20 an hour
- Weekends as needed
- Background check
- Clean driving record
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply
11d
Funeral Arranger - Mission Hills Mortuary
Archdiocese of LA —Mission Hills, CA
- $31.35 - $39.18 an hour
- Weekends as needed
- Spanish
- Clean driving record
- Writing skills
Quick Apply
Landscape/Dev. Worker II - Calvary Cemetery (Santa Clara)
Archdiocese of LA —Los Angeles, CA
- $20.49 - $24.10 an hour
- Overtime
- Sanitation
- Mid-level
- Office
- On-the-job training
Quick Apply
14d
Funeral Arranger - Queen of Heaven Mortuary (TEMP)
Archdiocese of LA —Rowland Heights, CA
- $28.34 - $35.42 an hour
- Temporary
- Spanish
- Clean driving record
- Writing skills
Quick Apply
Cemetery Grounds Specialist
Park Lawn Cemetery —Commerce, CA
- $20 - $21 an hour
- Full-time
- Background check
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Embalmer
Rose Hills —Whittier, CA
- $26 - $36 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- AD&D insurance
Quick Apply

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Mortuary Office Specialist

Rose Hills -
Whittier, CA

Quick Apply

Job Details

Full-time
$20.00 - $24.50 an hour

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Bilingual
Customer communication
Confidential information handling
Microsoft Outlook
Safety protocol adherence
Safety regulations
Filing
Client file management
Collaborating with government agencies
Scanning
Mid-level
High school diploma or GED
Dispatching
Driver's License
Internal employee customer service
Compliance documentation
Relationship management
Typing
Funeral service legal and paperwork requirements
Office phone management

Full Job Description

Our associates celebrate lives. We celebrate our associates.

Provide excellent customer service on every phone call, displaying proper telephone etiquette, strong voice quality, and clear articulation. Take first calls, dispatch removal team, ensure completion and distribution of Death Certificates are completed in accordance with state, federal, and company rules and regulations. Perform clerical duties as needed.

Mortuary Office Specialist

Essential Job Functions: Must be able to perform the essential functions of the job with or without reasonable accommodations and have assigned other duties as seen fit by your supervisor/ lead.

Take first calls from emotionally distraught customers with professionalism and compassion.
Take action to obtain doctor’s information, embalming permission and removal/releases in order to complete the first call process.
Handle calls calmly and respectfully with excellent customer service, from troubled or dissatisfied customers, who may not act rationally.
Be proactive and timely in service for all internal and external customers, while maintaining professionalism.
Accurately and efficiently, mail out certified copies of death certificates.
Stay updated on changes from Coroner’s offices, state and county health departments, hospitals, and the death care industry.
Participate in training and skills development opportunities to improve competency and customer service.
On occasion, proof death certificates, prior to filing, to ensure accuracy.
Comply with state and federal laws and established company rules and regulations, by ensuring that documentation to support the disposition of remains is complete, accurate, and archived.
Ensure that all documentation received after disposition, is scanned into HMIS case documents in a timely manner.
Act on customer complaints to provide a satisfactory resolution.
Learn the processes of a Filer to assist when needed.
Work according to safety standards set by the company, and by state and federal agencies. Report unsafe conditions to management.
Understand and achieve annual SMART Goals.
Assist with ongoing specialty/department projects.
Report on time, work occasional overtime, and maintain standard attendance.
Must be willing to work weekends, holidays, and be open to supporting 24 hour/7 days a week call center. The schedule is subject to change for the needs of business.

Experience and Education:

Customer service experience required
Preferred 3 years’ experience in a business environment (knowledge of Mortuary and/or Cemetery preferred)
High School Diploma, or GED

Skills:

Communicate well with co-workers, customers, government agencies, and doctor’s offices to gain cooperation; use persistence, finesse, and tact
Knowledge of navigating through HMIS
Excellent telephone etiquette
Ability to handle callers respectfully, when call volume is high
Ability to multitask successfully
Great memory for names, departments, and companies
Friendly, warm, and approachable manner either in-person or over the phone
Ability to problem solve and suggest solutions
Ability to operate Microsoft Outlook
Have a valid CA Driver’s License and clean record
Keyboard at 40 wpm
Bilingual a plus

Compensation:

$20.00/hr - $24.50/hr

Exact compensation may vary based on skills, experience, and location.

Benefits (dependent upon eligibility):

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Rose Hills is an Equal Opportunity Employer. The company’s hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran’s status or disability, or any other legally protected status.

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 90601

Category (Portal Searching): Operations

Job Location: US-CA - Whittier

Quick Apply

Refine Your Search

mortuary removal jobs in los angeles ca

Mortuary Office Specialist

Transfer Specialist

Funeral Arranger - Mission Hills Mortuary

Landscape/Dev. Worker II - Calvary Cemetery (Santa Clara)

Funeral Arranger - Queen of Heaven Mortuary (TEMP)

Cemetery Grounds Specialist

Embalmer

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