Top 25 Senior helpdesk support Jobs in Los Angeles Ca

IT User Support Specialist
Greenberg Traurig —Los Angeles, CA
- $39.90 - $44.71 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health savings account
- Disability insurance
9d
Junior IT Support Technician (Hybrid)
We Solve Problems —Beverly Hills, CA
- $70,000 a year
- Full-time
- Hybrid work
- Windows
- Reliable transportation
- Communication skills
- Paid training
- Health insurance
Quick Apply
1d
Legal Workplace Support Specialist
Ricoh —Los Angeles, CA
- Full-time
- Hybrid work
- Hospitality
- Mid-level
- Windows
7d
Senior Associate, Technology Services
Oaktree Capital Management, L.P. —Los Angeles, CA
- $115,000 - $145,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Opportunities for advancement
Process Improvement Strategist
Carpenters Services Administrative Corporation —Los Angeles, CA
- From $29.64 an hour
- Overtime
- Customer service
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Help Desk Technician
Didi Hirsch Mental Health Services —Culver City, CA
- $27.37 - $30.33 an hour
- 6 years
- Computer Science
- Computer literacy
- Loan repayment program
Quick Apply
Information Systems Support Specialist (MSP) - Part-Time
Secure Techies, LLC. —Canoga Park, CA
- $23 - $25 an hour
- Part-time
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Employee discount
- Professional development assistance
Quick Apply
1d
Support Lead
Circadia Health —El Segundo, CA
- $60,000 - $80,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Systems Administrator
Tecolote Research, Inc. —El Segundo, CA
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid jury duty
- AD&D insurance
Helpdesk Supervisor
Internet Brands —El Segundo, CA
- Full-time
- 7 years
- Office
- Supervising experience
- Commuter assistance
- AD&D insurance
Quick Apply
IT System Administrator
Freeform —Los Angeles, CA
- $80,000 - $100,000 a year
- Weekends as needed
- Windows
- Ability to lift 50 pounds
- AWS
- Paid parental leave
- Paid holidays
Quick Apply
9d
PCC Specialist
Pharos Admin Services —Glendale, CA
- $80,000 - $105,000 a year
- Full-time
- Remote
- LVN
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Learning Technology Specialist
Panda Restaurant Group —Rosemead, CA
- $90,000 - $126,500 a year
- Email
- Hybrid work
- Research
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Data and Reporting Analyst
COALITION FOR RESPONSIBLE COMMUNITY DEVELOPMENT —Los Angeles, CA
- $50,000 - $55,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Complex Project Manager
Los Angeles Unified School District —Los Angeles, CA
- $126,300 - $156,700 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid holidays
- Health insurance
Senior IT Administrator
CesiumAstro —El Segundo, CA
- $99,000 - $117,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
12d
Manager, Digital Teaching and Learning
Art Center College of Design —Pasadena, CA
- $80,000 - $85,000 a year
- Weekends as needed
- 18 years or older
- Office
- 3 years
Director, Shopify Engineering
Ritual —Los Angeles, CA
- $183,000 - $220,000 a year
- Full-time
- Remote
- Writing skills
- System design
- Product management
- Paid holidays
- Health insurance
Quick Apply
7d
Sr. Administrative Assistant
OneLegacy —Azusa, CA
- $51,292.80 - $61,692.80 a year
- Overtime
- Computer science
- Microsoft Outlook
- Computer Science
- Mileage reimbursement
- Health insurance
Quick Apply
Senior Product Owner/Product Manager
Intratek Computer Inc —Los Angeles, CA
- $59.56 - $80.00 an hour
- Contract
- Computer science
- 7 years
- Computer Science
- Paid holidays
Quick Apply
7d

I want to receive the latest job alert for senior helpdesk support in los angeles ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior helpdesk support jobs near los angeles ca

Legal Secretary jobs in Los Angeles, CA

Systems Administrator jobs in Los Angeles, CA

Shift Leader jobs in El Segundo, CA

IT Support Specialist jobs in Los Angeles, CA

Director Of Process Improvement jobs in Los Angeles, CA

Senior Administrative Assistant jobs in Azusa, CA

Reporting Analyst jobs in Los Angeles, CA

Director Of Engineering jobs in Los Angeles, CA

Senior Product Owner jobs in Los Angeles, CA

Junior IT Technician jobs in Beverly Hills, CA

Teacher jobs in Pasadena, CA

Project Manager jobs in Los Angeles, CA

Legal Secretary jobs in Atlanta, GA

Legal Secretary jobs in Cleveland, OH

Legal Assistant jobs in Puerto Rico

Legal Nurse Consultant jobs in New York State

Legal Secretary jobs in Syracuse, NY

Legal Secretary jobs in Morris County, NJ

Legal Assistant jobs in Dallas, TX

Systems Administrator jobs in Concord, CA

IT User Support Specialist

Greenberg Traurig -
Los Angeles, CA

Apply Now

Job Details

Full-time
$39.90 - $44.71 an hour
9 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
Life insurance
Pet insurance

Qualifications

High school diploma or GED
Law office experience
Video conferences (communication methods)

Full Job Description

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Technology Team as an IT User Support Specialist located in our Los Angeles office.

We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.

This role will be based in our Los Angeles office, on an in-office basis. This role reports to the IT User Support Manager.

Position Summary

The function of the IT User Support Specialist is to provide technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations. The IT User Support Specialist works as part of a team directed jointly by an IT User Support Manager, Senior IT Manager, and the Business Director.

Key Responsibilities

Supports computer hardware and software, and maintains computer hardware asset inventory
Oversees system setups, breakdowns, and office moves
Supports conference room services with video conferencing, AV setups, and take-downs
Supports mobile devices with a focus on InTune, Microsoft Outlook Mobile and Native Application email delivery and archiving system
Supports telephone and voicemail systems
Tracks user support requests and system failures
Escalates more complex issues to advanced support service teams and communicates with end user
Proactively interacts with the Helpdesk and local users to identify unreported or repetitive problems
Performs preventative and routine maintenance
Procures miscellaneous technology supplies
Coordinates with IT vendors and other departments
Works with core IT teams on implementation and support of technology rollouts and projects
Recognizes and makes recommendations for training where opportunities exist to address common support issues

Qualifications

Skills & Competencies

Attention to detail and the ability to multi-task in a fast-paced, high pressure, deadline-oriented environment in order to achieve business goals and objectives
Provide outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help others
Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation
Must demonstrate a personal willingness and ability to effectively work in and adapt to a changing environment

Education & Prior Experience

High school diploma or equivalent required; College degree preferred
Minimum of 3-5 years experience providing technology support in a professional office environment
Excellent troubleshooting skills related to desktop computer hardware and software, demonstrating the ability to quickly resolve moderately complex issues or suggest alternative solutions
Experience working with networked and local printers, scanners, advanced copiers, and other hardware peripherals
Experience with networking devices, cabling, and associated troubleshooting
Prior use of a trouble ticket tracking system

Technology

Significant knowledge of the Windows 11 operating systems, settings, limitations, tweaks, and maintenance procedures
Experience troubleshooting and supporting iOS, Android, and other mobile devices with a focus on InTune, Microsoft Outlook Mobile and Native Application email delivery and archiving system
Experience with common law firm tools such as email archiving and document management systems. Experience with Microsoft Office 365 and iManage desired
Experience with using and troubleshooting video conference meetings (e.g., Zoom, Webex) and audiovisual equipment
Experience with remote access such as Citrix, VPN, and Remote Desktop

The expected pay range for this position is:

$39.90 - $44.71 per hour

Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.

Pursuant to the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, we will consider qualified applicants with arrest or conviction records for employment.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Apply Now

Refine Your Search

senior helpdesk support jobs in los angeles ca

IT User Support Specialist

Junior IT Support Technician (Hybrid)

Legal Workplace Support Specialist

Senior Associate, Technology Services

Process Improvement Strategist

Senior Help Desk Technician

Information Systems Support Specialist (MSP) - Part-Time

Support Lead

Systems Administrator

Helpdesk Supervisor

IT System Administrator

PCC Specialist

Learning Technology Specialist

Data and Reporting Analyst

Complex Project Manager

Senior IT Administrator

Manager, Digital Teaching and Learning

Director, Shopify Engineering

Sr. Administrative Assistant

Senior Product Owner/Product Manager

I want to receive the latest job alert for senior helpdesk support in los angeles ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected