Top 18 Tier 3 help desk Jobs in Los Angeles Ca

Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance
IT Help Desk - Support Specialist
Arakelian Enterprises Inc —Irwindale, CA
- $26.00 - $41.70 an hour
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician (Tier 1 / Tier 2)
M THEORY CONSULTING GROUP LLC —Los Angeles, CA
- $31.25 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Desktop Engineer
Align Communications —Los Angeles, CA
- $80,000 - $95,000 a year
- Weekends as needed
- Hybrid work
- Customer service
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
Level 3 IT Analyst
Brio Water Technology, Inc. —Glendale, CA
- $80,000 - $100,000 a year
- Full-time
- 5 years
- Mid-level
- SharePoint
- Paid holidays
- Health insurance
Quick Apply
Systems Administrator
Brio Water Technology, Inc. —Glendale, CA
- $105,000 - $145,000 a year
- Full-time
- Google Workspace
- Mid-level
- AWS
- Paid holidays
- Health insurance
Quick Apply
Systems Administrator II
JPL/NASA —Pasadena, CA
- $122,720 - $126,672 a year
- Weekends as needed
- Mid-level
- Master's degree
- Ability to lift 50 pounds
- Dental insurance
- Paid time off
6d
Consultant Relations - West Region
Take Command Health —Los Angeles, CA
- $85,000 - $110,000 a year
- Remote
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
IT Systems Engineer II
Emend Corporate Services LP —Los Angeles, CA
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- HIPAA
Quick Apply
Social Skills Assistant
Key Essentials to Behavior Management, Corp —San Dimas, CA
- $18 - $21 an hour
- Part-time
- In person
- Spanish
- Residential
- High school diploma or GED
- Continuing education credits
- Paid holidays
Quick Apply
5d
System Administrator, IT Services
AmaWaterways, LLC —Calabasas, CA
- $90,000 - $100,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
System Administrator, IT Services (Cloud, Network, & Security)
AmaWaterways, LLC —Calabasas, CA
- $100,000 - $125,000 a year
- Full-time
- Computer Science
- Computer literacy
- Office
Quick Apply
Freight Handler
Roadrunner Freight —Commerce, CA
- $18.50 an hour
- Full-time
- Owner-operator
- Basic math
- Mid-level
- Health insurance
- Dental insurance
1d
Director, Enterprise Deal Strategy
Envista —Brea, CA
- $179,900 - $219,800 a year
- 11+ years
- Office
- Analysis skills
- Paid holidays
- Disability insurance
7d
NASA JPL Energy Management Control Systems Manager (EMCS)
Bizzell Group —Pasadena, CA
- $165,000 - $186,000 a year
- Customer service
- English
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Freight Handler
Roadrunner Transportation Services, Inc. —Los Angeles, CA
- $18.50 an hour
- Full-time
- Owner-operator
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
Associate college degree in IT-related field or relevant certifications (e.g., CompTIA A+, Network+) or equivalent experience preferred.
$32.21 - $38.65 an hour
Senior HR Generalist
Point Digital Finance, Inc. —Los Angeles, CA
Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of…
$44.76 - $52.50 an hour
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5d

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IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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Desktop Technician - Los Angeles, CA

Planned Parenthood Los Angeles -
Los Angeles, CA

Apply Now

Job Details

Full-time
$32.21 - $38.65 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)

Qualifications

Enterprise software
Application deployment
High school diploma or GED
Desktop (troubleshooting support)
Remote access software
Customer support ticket management
Desktop applications
UEM
Desktop administration
Intune
Ticketing system technical support

Full Job Description

Planned Parenthood Los Angeles is seeking an experienced Desktop Support Specialist with excellent technical skills to work full-time in our Downtown Los Angeles Headquarters. In addition to managing end user device support, the technician acts as an additional point of contact for technical support, delivering Tier 1, 2, and 3 assistances in collaboration with the Help Desk and Infrastructure IT teams. This role offers hands-on support to users across the organization and contributes to special projects as required.

The primary goal of the Desktop Technician is to ensure secure, maximum availability of technology resources for PPLA staff across the organization. The role involves both on-site and remote support, with a strong emphasis on maintaining, upgrading, and troubleshooting desktop systems to enhance overall efficiency and performance. The technician is also responsible for preventive maintenance, which includes taking ownership of specific end-user management systems such as Security, MDM, and other enterprise remote management platforms. By maintaining a secure and stable desktop infrastructure, the Desktop Technician guarantees the delivery of reliable, consistent, and secure services to all users, with a focus on security, reliability, and accessibility.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

High school diploma or equivalent required.
Associate college degree in IT-related field or relevant certifications (e.g., CompTIA A+, Network+) or equivalent experience preferred.
ITIL experience or certifications highly preferred.
At least 5 years’ experience working as a Desktop Technician or in a similar IT support role, with a strong background in Windows-based workstations and basic networking concepts, for environments with at least 100 computers required.
At least 1-year hands-on experience with desktop management, software deployment applications, and remote support tools such as InTune required.
Minimum 5 years’ experience of Windows operating systems and common business applications.
At least 3 years’ hands-on experience handling support and service requests using an Enterprise help desk ticketing system.
Ability to meet Los Angeles County background check requirements via Live Scan fingerprint clearance.
Reliable means of transportation for onsite and off-site work within LA County.

About the position:

Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
Provide hands-on end user device support, including desktop, laptop, mobile and desk phone hardware and software troubleshooting, installations, and upgrades.
Serve as an additional point of contact for the help desk, handling technical requests and providing remote support.
Diagnose, maintain, upgrade, repair, and configure desktop systems, including setting up computer systems for new users throughout the organization.
Monitor, log, and track assigned IT support tickets, escalating complex issues to appropriate IT staff as needed in accordance with department SOPs.
Assist with software deployments and patching of desktop systems.
Provide on-site technical support throughout the organization.
Contribute to the maintenance of IT asset inventory, focusing on desktop hardware and software in accordance with department SOPs.
Assist with A/V setup and support for Agency events at various locations.
Participate in user training sessions on common desktop applications and IT procedures.
Support basic network troubleshooting and connectivity issues.
Assist with periodic after-hours maintenance windows for desktop systems.
Collaborate with the IT team to improve desktop support processes and procedures.
Maintain strong communication with Agency employees and IT staff, explaining technical concepts clearly and concisely.
Support system security measures on desktop systems, including antivirus and security patch management.
Participate in the on-call schedule

Generous salary and benefits package includes:

Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Hiring range: $32.21 - 38.65 per hour (Non-Exempt)

Compensation Philosophy and Position Hiring Range:

At Planned Parenthood Los Angeles we continuously work towards our value of "we respect and honor all people", which also relates to our compensation philosophy. PPLA recognizes that decisions about pay, and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities, and qualifications, and that they are compensated equitably which considers both internal organizational equity and market compensation data for similar roles.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.

Apply Now

Refine Your Search

tier 3 help desk jobs in los angeles ca

Desktop Technician - Los Angeles, CA

IT Help Desk - Support Specialist

Service Desk Technician (Tier 1 / Tier 2)

Desktop Engineer

Level 3 IT Analyst

Systems Administrator

Systems Administrator II

Consultant Relations - West Region

IT Systems Engineer II

Social Skills Assistant

System Administrator, IT Services

System Administrator, IT Services (Cloud, Network, & Security)

Freight Handler

Director, Enterprise Deal Strategy

NASA JPL Energy Management Control Systems Manager (EMCS)

Freight Handler

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