Top 2714 Business services representative Jobs in Los Angeles County Ca

Senior Customer Service Representative
Optum —Los Angeles, CA
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- On-the-job training
2d
Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.74 an hour
- 8 hour shift
- Remote
- Hospital
- HIPAA
- Mid-level
9d
Pre-Registration Representative
UCLA Health —Los Angeles, CA
- $30.36 - $43.49 an hour
- Mid-level
- Typing
- Medical terminology
8d
Customer Service Representative
lfournier —Los Angeles, CA
- $18 - $25 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
Quick Apply
Sales Manager
Teza Doors & Windows —Van Nuys, CA
- $100,000 - $120,000 a year
- Full-time
- Spanish
- English
- Office
- Paid holidays
- Health insurance
Quick Apply
Floating Business Office Manger
University Park Healthcare Center —Los Angeles, CA
- $85,000 - $90,000 a year
- Full-time
- Microsoft Excel
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist - Valley View Post Acute
Valley View Post Acute —El Monte, CA
- $53 - $58 an hour
- Full-time
- Skilled nursing facility
- Doctoral degree
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Director of Talent Acquisition
LAWYERS for JUSTICE, PC —Glendale, CA
- $145,000 - $175,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Psychology
- Health insurance
- Dental insurance
Quick Apply
Supervisor, Procurement - IT Procurement
Inland Empire Health Plan —California
- $104,041.60 - $137,841.60 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Supervising experience
- Disability insurance
- Health insurance
Prevention Specialist (Bilingual Korean)
Koreatown Youth & Community Center —Los Angeles, CA
- $23 - $25 an hour
- Temporary
- Hybrid work
- Background check
- Current TB test
- Computer literacy
- Employee assistance program
- Professional development assistance
Quick Apply
12d
Planning Advisor* (Outside Sales)
Forest Lawn —Granada Hills, CA
- From $27 an hour
- Weekends as needed
- Bilingual
- Pass drug screening
- Driver's License
- Paid training
- Mileage reimbursement
Business Development Representative | Outside Sales | B2B
Apex Healthcare Management llc —Los Angeles, CA
- From $750 a week
- Contract
- 11+ years
- Mid-level
- In-person
Quick Apply
Accounts Receivable Clerk/ payroll
QMP Inc —Valencia, CA
- $30 - $33 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Employee discount
Quick Apply
SCE Planning Project Manager
SummitWest Environmental —California
- $85,000 - $115,000 a year
- Full-time
- Remote
- Background check
- Management
- 5 years
- Paid training
- Health insurance
Quick Apply
Insurance Sales Representative
Champion Health Plan —Los Angeles, CA
- From $60,000 a year
- Full-time
- Spanish
- HIPAA
- English
Quick Apply
Business Develpoment Area Manager (LA County & San Fernando Valley)
Healing Care Hospice —Los Angeles County, CA
- $80,000 - $100,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Outside Sales Professional
Certus Pest Inc. —Chatsworth, CA
- $50,000 - $120,000 a year
- Background check
- 5 years
- Pass drug screening
- Paid training
Quick Apply
Legal Assistant
LAWYERS for JUSTICE, PC —Glendale, CA
- $25 - $30 an hour
- Full-time
- Customer service
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Paralegal
LAWYERS for JUSTICE, PC —Glendale, CA
- $30 - $40 an hour
- Full-time
- Customer service
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply

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Senior Customer Service Representative

Optum -
Los Angeles, CA

Apply Now

Job Details

Full-time
$18 - $32 an hour
2 days ago

Benefits

On-the-job training

Qualifications

Computer operation
Medicare
HIPAA
Windows
Healthcare privacy protection
Desktop applications
Typing

Full Job Description

This position is Remote in California. You will have the flexibility to work remotely* as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Customer Service Representative is:

Responsible for representing the organization and functioning as a key communicator for the organizations providers.
Educates and informs customers of organizations programs and services.
Promotes company's commitment to superior customer service.
Proactively and reactively seeks appropriate solutions to potential and existing service issues.
Identifies root cause issues and works diligently and cooperatively to minimize or eliminate issues.

This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30 am - 4:00 pm PST. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

Occasional shadowing/training of newly hired staff.
Receives and records customer concerns via phone. Acts to resolve concerns in accordance for corporate guidelines and standards for all areas of claims, authorizations and IPA functionality.
Functions as liaison between physician, health plan, and IPA staff.
Ability to interpret provider and health plan contracts to ensure accurate responses to calls.
Log issues into the Customer Service Tracking database that require resolution and/or follow-up.
Plan and organize workload to ensure efficient and timely resolution of issues.
Respond to callers with the resolution of issues in a timely manner in accordance with the guidelines set by the department.
Participates in telephonic surveys as required by management.
Follow and support the guidelines set by the department and organization to ensure overall goals are met.
Maintain minimum standards for the department for quality and quantity of calls received.
Foster interpersonal relationships, showing empathy and understanding towards staff, protecting individual self-esteem. Understand own impact on others; interact effectively with peers, subordinates, and supervisors.
Any other assigned duties as delegated by the Customer Service Supervisor.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of experience in customer service role in a medical environment
1+ years of experience in Medicare and HMO environment
Ability to identify confidentiality and its requirements (HIPAA)
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Ability to type 40 - 50 words per minute
Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30 am - 4:00 pm PST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

2+ years of office experience working within scheduling or training in the medical field setting
1+ years of claims processing or claims customer service experience
1+ years of authorization/referral processing experience
Knowledge of standard billing practices
Ability to interpret provider and health plan contracts

Telecommuting Requirements:

Reside within the state of California.
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

Strong organizational skills
Excellent communication and presentation skills
Good grammar, voice and diction
Ability to retain composure

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

Apply Now

Refine Your Search

business services representative jobs in los angeles county ca

Senior Customer Service Representative

Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days

Pre-Registration Representative

Customer Service Representative

Sales Manager

Floating Business Office Manger

Physical Therapist - Valley View Post Acute

Director of Talent Acquisition

Supervisor, Procurement - IT Procurement

Prevention Specialist (Bilingual Korean)

Planning Advisor* (Outside Sales)

Business Development Representative | Outside Sales | B2B

Accounts Receivable Clerk/ payroll

SCE Planning Project Manager

Insurance Sales Representative

Business Develpoment Area Manager (LA County & San Fernando Valley)

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Outside Sales Professional

Legal Assistant

Paralegal

I want to receive the latest job alert for business services representative in los angeles county ca

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