Top 26 Hotel front desk supervisor Jobs in Los Gatos Ca

Front Desk Agent
Nobu Hotel Palo Alto —Palo Alto, CA
- $25.85 - $26.85 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
2h
Assistant Front Office Manager
Millennium Hotels and Resorts —Sunnyvale, CA
- $75,000 - $80,000 a year
- Weekends as needed
- Bilingual
- Ability to walk for extended periods
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
8h
Front Office Supervisor - Embassy Suites by Hilton Santa Clara Silicon Valley
Hilton —Santa Clara, CA
- $25 an hour
- Weekends as needed
- Writing skills
- English
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Front Desk Supervisor
Holiday Inn Express & Suites San Jose - Silicon Valley —San Jose, CA
- $21 - $23 an hour
- Part-time
- Word processing
- Mid-level
- Windows
Quick Apply
Front Office Manager
Hyatt Place San Jose Airport —San Jose, CA
- $26 an hour
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
1d
Guest Services Manager
Aloft Santa Clara —San Jose, CA
- $70,350 - $95,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Front Office Manager
Holiday Inn Express & Suites San Jose - Silicon Valley —San Jose, CA
- $21 - $23 an hour
- Full-time
- Word processing
- Mid-level
- Windows
Quick Apply
Front Office Agent/ Guest Service Concierge - (Part-time)
Radiate Hotels —Palo Alto, CA
- $21 - $22 an hour
- Part-time
- Hotel
- Cash register
- Computer skills
Quick Apply
Front Office Supervisor
Spark Hotel San Jose —San Jose, CA
- $21 an hour
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
3d
Front Desk Agent
Marriott International, Inc —Fremont, CA
- $22.20 an hour
- Part-time
7d
Night Manager - Front Desk
Hyatt Place Santa Cruz —Santa Cruz, CA
- $18 - $21 an hour
- Weekends as needed
- Bar
- 18 years or older
- Management
Quick Apply
Front Desk Supervisor
Residence Inn Mountain View —Mountain View, CA
- $24 an hour
- Ability to walk for extended periods
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
Quick Apply
Guest Relations Agent
Rosewood Hotel Group —Menlo Park, CA
- $26.10 - $29.00 an hour
- Full-time
- CPR Certification
- Sanitation
- High school diploma or GED
Part Time Front Desk Agent
Hilton Garden Inn Fremont Milpitas —Fremont, CA
- $18.50 - $19.00 an hour
- Part-time
- Writing skills
- No experience needed
- Office
Quick Apply
Guest Services Agent
Hyatt Place Santa Cruz —Santa Cruz, CA
- $17.00 - $17.50 an hour
- Weekends as needed
- Bar
- 18 years or older
- Computer literacy
- Employee discount
Quick Apply
Front Desk Supervisor
The Westin Palo Alto —Palo Alto, CA
- $25 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Overnight Guest Services Attendant/Part Time (Bellperson/Valet Attendant/)
Four Seasons —East Palo Alto, CA
- $25.87 an hour
- Part-time
- Clean driving record
- Writing skills
- English
- Free parking
- Health insurance
Guest Service Agent
TownePlace Suites by Marriott Sunnyvale Silicon Valley —Sunnyvale, CA
- $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Associate
Radiate Hotels —Menlo Park, CA
- From $21 an hour
- Full-time
- Hotel
- Computer skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Guest Services Attendant (Bellperson/Valet Attendant)
Four Seasons —East Palo Alto, CA
- $24.81 an hour
- Weekends as needed
- Clean driving record
- English
- Hotel
- Free parking
- Health insurance

I want to receive the latest job alert for hotel front desk supervisor in los gatos ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel front desk supervisor jobs near los gatos ca

Front Desk Agent

Nobu Hotel Palo Alto -
Palo Alto, CA

Quick Apply

Job Details

Full-time
$25.85 - $26.85 an hour
2 hours ago

Qualifications

Computer operation
Customer communication
De-escalation techniques
Conflict de-escalation
Food Handler Certification
Quality data entry
Customer data entry

Full Job Description

POSITION SUMMARY:

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of the stay to meet the hotel’s high standard of quality.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Greets guests immediately with a friendly and sincere welcome, registers, and assigns rooms to guests.
Provides information to the Guest regarding the hotel and its services, such as outlets hours, amenities, local attractions, etc.
Completes the registration process by inputting and retrieving information from the computer system, confirming pertinent information including guest information, length of stay and room type.
Codes the electronic keys and issues the room key folder to the guest.
Swipe credit cards for authorization using electronic acceptance method.
Handles cash, makes change and balances the assigned cash bank.
Promptly answers the Front Desk telephone within three rings using the correct daytime greeting and proper telephone etiquette.
Answers internal calls related to housekeeping or engineering requests and dispatches the appropriate personnel.
Answers inquiries pertaining to hotel services, shopping, dining, entertainment, and travel directions, acting as on-site Concierge.
Inputs messages into the computer. Retrieves messages and communicates the content to the guest.
Retrieves mail, small packages and faxes for guests as requested.
Assists guests at check out, inquires about satisfaction of stay, and resolves any issues if necessary. Also encourages guests to leave positive feedback on social media outlets.
Fields Guest complaints, conducting thorough research to develop the most effective solutions.
All other duties as assigned by the supervisor.

OTHER:

Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action up to and including termination.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel, including nights, weekends and holidays.

Upon employment, all employees are required to fully comply with the hotel rules and regulations for the safe and efficient operation of the hotel facilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger. Collect accurate information and resolve conflicts.
Ability to access and accurately input information using a moderately complex computer system.
Able to communicate in a positive and clear speaking voice.
Excellent organizational skills.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to use reasonable judgement when making decisions that impact guest satisfaction.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
The ability to speak multiple languages is preferred, though not required.
Meets legal age requirements for the position

EDUCATION and/or EXPERIENCE:

High school diploma is preferred, though any combination of education and/or experience that provides the required knowledge, skills and abilities will be considered. Prior Hospitality experience is preferred, ideally in a luxury environment.

CERTIFICATES, LICENSES AND REGISTRATIONS:

Valid California Food Handler Card

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand (for up to eight hours per shift excluding required meal periods and rest breaks), reach for items commonly used, speak to and listen to guests. The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

GROOMING:

All employees must maintain a neat, clean and well-groomed appearance; specific guidelines can be found in the Employee Handbook.

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in los gatos ca

Front Desk Agent

Assistant Front Office Manager

Front Office Supervisor - Embassy Suites by Hilton Santa Clara Silicon Valley

Front Desk Supervisor

Front Office Manager

Guest Services Manager

Front Office Manager

Front Office Agent/ Guest Service Concierge - (Part-time)

Front Office Supervisor

Front Desk Agent

Night Manager - Front Desk

Front Desk Supervisor

Guest Relations Agent

Part Time Front Desk Agent

Guest Services Agent

Front Desk Supervisor

Overnight Guest Services Attendant/Part Time (Bellperson/Valet Attendant/)

Guest Service Agent

Guest Service Associate

Guest Services Attendant (Bellperson/Valet Attendant)

I want to receive the latest job alert for hotel front desk supervisor in los gatos ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected