Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC
Job Summary/Purpose
Performs a wide variety of data analyses to correct complex billing exceptions.
Job Duties/Responsibilities
- Research and resolves assigned complex billing exceptions related to Collective, Net Meter, and Device Management.
- Recognizes data inconsistencies and irregularities and reports issues to supervisor.
- Supports the review of billing practices to ensure consistent resolution, and adherence to Billing Practices and Rules for each Operating Company.
- Documents analyses using a consistent methodology and nomenclature to ensure that analyses are preserved for future use.
- Works within the scope and framework of larger projects defined by supervisor.
Minimum Requirements
Minimum education required of the position
Bachelor's Degree in a technical or business related field required or equivalent work experience, Master's Degree is a plus.
Desired:
Previous SAP-ISU (CCS,) MDMS, AMI knowledge, at least 1 year of Backoffice experience
Minimum experience required of the position
- Associate Analyst I: Associate degree in a technical or business-related field and 0-2 years of work experience (such as: customer services, data entry, account management, etc.); OR in lieu of degree, minimum 2+ years of working experience
- Associate Analyst II: Associate degree in a technical or business-related field and 2+ years of work experience (such as: customer services, data entry, account management.); OR in lieu of degree, minimum 4+ years of working experience
Minimum knowledge, skills, and abilities required of the position
Analytical skill set with advanced knowledge of Microsoft Office: Word, Excel, PowerPoint.
Any certificates, licenses, etc. required of the position
None
Primary Location: Louisiana-Hammond Louisiana : Hammond
Job Function: Corporate
FLSA Status: Nonexempt
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 123465
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact
[email protected] to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
