Top 4 Claims processor Jobs in Louisiana

Warranty Administrator / Claims Processor - New Orleans
Mechanical Concepts LLC —New Orleans, LA
- Full-time
- Mid-level
- Office
- In-person
- Profit sharing
- Paid holidays
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Warranty Administrator/Claims Processor
Mechanical Concepts LLC —Shreveport, LA
- Full-time
- Mid-level
- Communication skills
- Time management
- Profit sharing
- Disability insurance
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Warranty Administrator / Claims Processor - New Orleans

Mechanical Concepts LLC
New Orleans, LA

Quick Apply

Job Details

Full-time

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Life insurance

Qualifications

Customer communication

Full Job Description

Warranty Administrator / Claims Processor

Metairie, LA

Who We Are

We are Mechanical Concepts LLC, an established HVAC equipment distribution and service company with a strong track record, now expanding into the South Louisiana market. We are the factory-authorized service and warranty provider for Daikin equipment.

This is an opportunity to join a growing operation and be part of building a strong local team from the start.

Overview

Mechanical Concepts LLC is seeking a Warranty Administrator / Claims Processor to support our service and parts operations.

This role is a key support function within the operation—ensuring warranty claims are processed accurately and followed through to resolution, while supporting both internal teams and manufacturer relationships.

The right candidate will take ownership of the warranty process, stay on top of details and follow through, and work closely with service, parts, and sales teams to keep jobs moving, issues resolved, and customers taken care of throughout the process.

Key Responsibilities

Review, process, and submit warranty claims in accordance with manufacturer guidelines and policies
Track claim status and follow up with manufacturers to resolve delays, discrepancies, or outstanding issues
Maintain accurate records of warranty work, including parts, labor, and claim documentation
Verify warranty coverage and clearly explain warranty terms and conditions
Work closely with the service team to coordinate warranty repairs and help ensure timely completion
Track and order warranty parts as needed to avoid service delays
Stay current on manufacturer bulletins, warranty policies, and procedures
Assist the service, parts, and new equipment sales departments with warranty-related questions or issues
Communicate with customers, technicians, and manufacturers to ensure a smooth warranty process
Process freight claims for damaged shipments
Process contractor claims for damaged or non-working products
Assist with other warranty- and claims-related duties as needed

Qualifications

Customer-focused attitude and ability to work effectively across departments
Strong proficiency in Microsoft Excel and other Microsoft Office applications
Excellent organizational and time management skills
Ability to manage multiple tasks in a fast-paced environment
Strong attention to detail and accuracy
Strong written and verbal communication skills
Prior experience in a service or warranty administration role preferred
Knowledge of HVAC parts, repairs, and warranty procedures preferred, not required

Compensation and Benefits

Competitive pay based on experience
Performance-based incentive plan
Full-time position
Paid bi-weekly, with overtime as applicable
Paid vacation
Health insurance (50% company-paid for employee or family; after 90 days)
Long-term disability coverage (60% of salary; company-paid after 90 days)
$20,000 company-paid life insurance (after 90 days)
401(k) after one year with up to 4% company match
Profit-sharing contribution (historically funded)
8 paid holidays (eligible after 90 days)

Work Environment

Full-time, in-office position based in Metairie, LA. Remote work only during weather events or illness.

Equal Opportunity Employer

We are an equal opportunity employer and consider all qualified applicants, including individuals with disabilities and protected veterans.

Quick Apply

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claims processor jobs in louisiana

Warranty Administrator / Claims Processor - New Orleans

Warranty Administrator/Claims Processor

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Warranty Administrator / Claims Processor

Metairie, LA

Who We Are

Overview

Key Responsibilities

Qualifications

Compensation and Benefits

Work Environment

Equal Opportunity Employer

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