Top 32 Commissioner Jobs in Louisiana

Account Advisor I - Call Center
BlueCross BlueShield of Louisiana —Louisiana
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
Provider Relations Representative - Louisiana
BlueCross BlueShield of Louisiana —Baton Rouge, LA
- Full-time
- Pass drug screening
- Public speaking
- Mid-level
Insurance Technician 1/2
Insurance-Commissioner of Insurance —Baton Rouge, LA
- $2,387 - $4,089 a month
- Microsoft Word
- Research
- Mid-level
- Paid holidays
- Parental leave
5h
Compliance Investigator 4
Insurance-Commissioner of Insurance —Baton Rouge, LA
- $4,387 - $8,608 a month
- Office
- Bachelor's degree
- Accounting
- Paid holidays
- Parental leave
2d
Procurement Analyst 1/2/3
Insurance-Commissioner of Insurance —Baton Rouge, LA
- $2,922 - $5,734 a month
- Research
- Mid-level
- Office
- Paid holidays
- Parental leave
1d
Senior Clinical Documentation Integrity Specialist
BlueCross BlueShield of Louisiana —Louisiana
- Full-time
- Remote
- Nursing
- Microsoft Excel
- Microsoft Outlook
Insurance Specialist 1/2/3
Insurance-Commissioner of Insurance —Baton Rouge, LA
- $2,922 - $5,734 a month
- Research
- Mid-level
- Office
- Paid holidays
- Parental leave
2d
Surveillance Officer
Jena Choctaw Pines —Dry Prong, LA
- Weekends as needed
- Background check
- Microsoft Outlook
- Basic math
Quick Apply
6d
MOTOR VEHICLE COMPLIANCE ANALYST 1/2/3
DPS-Office of Motor Vehicles —Baton Rouge, LA
- Up to $2 an hour
- Monday to Friday
- High school diploma or GED
- Driver's License
- Entry level
- Paid holidays
- Parental leave
1d
Information Governance & Litigation Support Analyst
BlueCross BlueShield of Louisiana —Louisiana
- Full-time
- Remote
- PMP
- Pass drug screening
- Office
Auditor 1
PSC-Public Service Commission —Baton Rouge, LA
- $3,345 - $6,566 a month
- Monday to Friday
- CPA
- Mid-level
- Finance
- Paid holidays
- Parental leave
9d
Software Quality Assurance Engineer
BlueCross BlueShield of Louisiana —Louisiana
- Full-time
- Remote
- Computer Science
- Pass drug screening
- Mid-level
14d
Strategic Account Manager
BlueCross BlueShield of Louisiana —Baton Rouge, LA
- Full-time
- Microsoft Word
- Microsoft Outlook
- Pass drug screening
Clinical Assistant Professor
Tulane University —New Orleans, LA
- Full-time
- Doctoral degree
- Bachelor of Science
- Residential
8d
Attorney 1,2,3,4
Division of Administration —Baton Rouge, LA
- $6,251.20 a month
- Online Application
- Research
- US work authorization
- Contracts
- Paid holidays
- Parental leave
8d
Senior Software Quality Assurance Engineer
BlueCross BlueShield of Louisiana —Louisiana
- Full-time
- Remote
- Azure
- Computer Science
- Pass drug screening
14d
Pharmacist Compliance Officer
Insurance-Commissioner of Insurance —Baton Rouge, LA
- $8,376 - $15,101 a month
- Management
- Office
- 3 years
- Paid holidays
- Parental leave
2d
Pharmacist Chief Compliance Officer
Insurance-Commissioner of Insurance —Baton Rouge, LA
- $9,589 - $17,290 a month
- Management
- Office
- Contracts
- Paid holidays
- Parental leave
6d
Lead Software Quality Assurance Engineer
BlueCross BlueShield of Louisiana —Louisiana
- Full-time
- Remote
- Computer Science
- Pass drug screening
- Research
13d
Senior Product Owner
BlueCross BlueShield of Louisiana —Baton Rouge, LA
- Full-time
- Pass drug screening
- HIPAA
- Mid-level
14d

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Account Advisor I - Call Center

BlueCross BlueShield of Louisiana -
Louisiana

Apply Now

Job Details

Full-time

Qualifications

Phone communication

Full Job Description

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us.

Residency in or relocation to Louisiana is preferred for all positions.

This role is a high‑volume call center position. As an Account Advisor, you will spend most of your workday on the phone assisting members and providers with health plan–related questions.

What you will do day to day:

Take approximately 40–50 inbound calls per day
Serve as the first point of contact for the organization
Answer questions related to benefits, eligibility, claims, and general account issues
Use multiple systems at one time while speaking with callers
Follow established policies and scripts to provide accurate information
Handle challenging or emotional calls professionally and calmly
Document each call thoroughly before moving to the next one

Most calls are routine, but some can be complex or time‑sensitive. You are expected to stay focused, manage your time, and move efficiently from call to call throughout your shift.

Work Schedule & Environment

The Customer Service hours of operation are from 8am-5pm Monday-Friday.
This is a remote position after training, with required onsite components during new hire training at the Baton Rouge Corporate Campus.
You must be comfortable working a full shift on the phone, with scheduled breaks.
A hardwired internet connection is required (minimum 5MB upload / 10MB download).

QUALIFICATIONS

Education

High School Diploma or equivalent preferred

Work Experience

1 year of customer service or medical office experience required
A certificate in medical office assistant or medical coding can be used in lieu of the one year of experience
Previous experience in a call center is preferred

Skills and Abilities

Must demonstrate PC skills including Microsoft Office (e.g., Word, Excel, Outlook , etc.) and related software as other corporate software progrms and applications.
Demonstrated verbal and written communication skills with the ability to interpret and communicate information with tact, diplomacy, patience and professionalism.
Familiarity with medical and health insurance terminology preferred
Conflict resolution skills and remains calm under pressure/stressful situations
Must be able to to demonstrate critical thinking and problem solving skills
Demonstrate attention to detail
The ability to actively listen and ask appropriate questions, to effectively understand issues that are presented from customers.
Reading comprehension skills are required due to the high amount of direct customer contacts and the need to understand customer contract benefits and training materials.
Effective organizational and interpersonal skills are required. Must have the ability to multi-task and handle work independently as well as organize and prioritize multiple customer issues.
Ability to take ownership of issues from the beginning, seeking First Call Resolution (FCR)
Must be able to verbally communicate on the telephone in a call center environment approximately 95% of the time in the Customer Care Center.
Employees may be expected to work during inclement weather or other emergency situations when needed.
Must have ability to successfully complete Customer Service training, with demonstrated proficiency in training materials.

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

Reviews and researches billing and healthcare claim inquiries from members and providers, to ensure proper benefits and/or payments are applied correctly; researches multiple computer systems/applications to verify data/information accuracy.
Responds to inquiries regarding adjustments, refunds, edits and/or payment registers to ensure completeness, accuracy and customer satisfaction to members or providers.
Maintains knowledge of required lines of business, changes to applicable company policies/procedures, recent laws and regulations, and related computer systems to ensure information is current and accurate when providing service to members or providers on the telephone in the call center.
Meet Customer Service performance goals/expectations in the areas of efficiency, accuracy, quality, production, customer satisfaction, and attendance
The ability to verbally communicate on the telephone approximately 95% of the time.

An Equal Opportunity Employer

All internal employees please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact [email protected] for assistance.

In support of our mission to improve the health and lives of Louisianians, we encourage the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

We perform background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, we are a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

Apply Now

Refine Your Search

commissioner jobs in louisiana

Account Advisor I - Call Center

Provider Relations Representative - Louisiana

Insurance Technician 1/2

Compliance Investigator 4

Procurement Analyst 1/2/3

Senior Clinical Documentation Integrity Specialist

Insurance Specialist 1/2/3

Surveillance Officer

MOTOR VEHICLE COMPLIANCE ANALYST 1/2/3

Information Governance & Litigation Support Analyst

Auditor 1

Software Quality Assurance Engineer

Strategic Account Manager

Clinical Assistant Professor

Attorney 1,2,3,4

Senior Software Quality Assurance Engineer

Pharmacist Compliance Officer

Pharmacist Chief Compliance Officer

Lead Software Quality Assurance Engineer

Senior Product Owner

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