Job Summary:
WHO ARE WE?
HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.
At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
Responsible for all Food & Beverage; operations; related costs, procedures, quality, and all back of house labor percentages & budgets.
WHAT THIS PERSON WILL DO
I. Financial Performance of Departments
Meets or exceeds budgetary expectation
Food & Beverage Cost
Labor Cost
Operating Accounts
Inventory is controlled, monitored and maintained bi-weekly
Develop menu engineering program to project and monitor trend and predict cost
II. Supervision of the Department
Ensure proper execution of all corporate mandates, SOP’s, and Specs
Assist and support kitchen management in any of their job functions, as needed
Ensure positive and creative team environment within department
Facilitate open communication with the Sous Chefs, supervisors and staff
Facilitate proper inter-departmental communications and organization
Perform timely staff evaluations (training, 90-day, annual).
Set written development and performance goals for all team members, and monitor progress
Assure complete and satisfactory on-going staff training per corporate training program Ensure appropriate staffing levels.
Recruitment and hiring staff/supervisors, ensure that hiring/disciplinary/termination standards follow all HOB guidelines
Oversee performance evaluations, and raise recommendations to AGM and / or GM
Maintains open door policy/one on one with staff Decisions are information based and follow up on efficiently
Information is gathered, shared, and used appropriately
Hold monthly department meetings to insure proper communication and teamwork
Hold I.P.C.’s with each Sous Chef and Supervisor bi-monthly
Hold weekly Kitchen Manager meeting
Ensure adherence to safety guidelines
III. Sale Building
Development, with Corporate Food and Beverage, of cost effective specials and menu changes to achieve maximum sales
Ensure menu changes 2 times a year in Restaurant and 3 times a year in Foundation Room are rolled out to Spec
Ensure food is considered excellent value for money and increases guest frequency
Participate in outside appearances and fund raising events to increase awareness of the House of Blues
IV. Maintain Operation Supplies
All staff has supplies needed to facilitate job
All staff is trained (and signed off) on equipment upon hiring (Do we have sign off sheets?)
All equipment is maintained in operable condition
All events are organized and planned per HOB specs.
All housekeeping standards are maintained in compliance with inspection guidelines / Local Health Code
Final results are obtained through the use of HOB BOH tools and systems consistently
HOB Specs. Forms are updated and used to insure consistency
V. Maintenance and Update of Micros, Labor Systems and Crunch Time
All employees input prior to work
All employees are job classed and current wages are inputted
All files are maintained
All menu item counts are current and maintained weekly
Time Card adjustment sheets are completed, input into Labor system and tracked
VI. Food
All food standards are met per HOB Specs and not deviated from without approval from Corporate Food and Beverage
Food portions are monitored and revisions are recommended to Corporate Food and Beverage
New items are recommended quarterly to Corporate Food and Beverage
Guest and crew feedback is reported and issues resolved
Recipe adherence is 100%
WHAT THIS PERSON WILL BRING
Required:
Minimum 5 years kitchen management experience and Fine Dining cooking experience in management ·
Skilled in cooking, cost controls, management, crew training and development
Working knowledge of Kitchen and dishwashing procedures ·
Knowledge of Food and Beverage costs, labor costs, and product cost ·
Computer knowledge: Excel worksheets, databases, word processing, and Micros ·
Ability to run all kitchen operations ·
Able to lift at least 150 lbs. ·
Able to stand for long periods of time (10 – 12 hours) ·
Able to tolerate extreme heat ·
Able to work in a fast paced environment
. Preferred:
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH : 401(k) program with company match, stock reimbursement program
FAMILY : New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS : Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
