Top 16 Telephone & switchboard operators Jobs in Louisiana

Call Center Representative
Innovation At Work Inc —New Orleans, LA
- Experience equivalent to degree accepted
- Associate's degree
- 2 years
PBX Operator
Willis-Knighton Health System —Shreveport, LA
- Hospital
- High school diploma or GED
- Entry level
8d
Paser
Willis-Knighton Health System —Shreveport, LA
- Full-time
- Computer literacy
- Mid-level
- Computer skills
Call Taker
City of Kenner —Kenner, LA
- Full-time
- In person
- Microsoft Word
- Computer literacy
- Writing skills
- AD&D insurance
- Paid holidays
PBX Operator/Receptionist
Thibodaux Regional Medical Center —Thibodaux, LA
- High school diploma or GED
- Front desk
- Entry level
Dispatcher
Terrebonne General Health System —Houma, LA
- Full-time
- English
- Entry level
PBX Operator
Opelousas General Health System —Opelousas, LA
- On call
- Hospital
- High school diploma or GED
- Entry level
Quick Apply
3d
Dispatcher (Night)
Terrebonne General Health System —Houma, LA
- Full-time
- English
- Entry level
7d
Telephone Operator
Delta Downs Racetrack Casino Hotel —Vinton, LA
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick Apply
PBX Operator (Full Time)
Lake Charles Memorial Health System —Lake Charles, LA
- Full-time
- Communication skills
- Entry level
8d
PBX Operator - PRN
Mercy Regional Medical Center —Ville Platte, LA
- Part-time
- Hospital
- English
- Organizational skills
Quick Apply
PBX Operator/Dispatcher
St. Tammany Health System —Covington, LA
- 12 hour shift
- Hospital
- Computer literacy
- Mid-level
Quick Apply
PBX Operator
Willis Knighton Health —Shreveport, LA
- Evening shift
- Hospital
- High school diploma or GED
- Entry level
Guest Services Associate II - Part-Time
Baton Rouge General —Baton Rouge, LA
- Part-time
- Hospital
- Computer literacy
- HIPAA
- Paid time off
Service Express Agent/ PBX Operator
Westin New Orleans —New Orleans, LA
- Full-time
- High school diploma or GED
- Entry level
- Resort

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PBX Operator
Willis-Knighton Health System —Shreveport, LA
Under the supervision of the Chief Switchboard Operator, and according to specified procedures, the candidate will operate a console telephone switchboard in…
8d
PBX Operator/Dispatcher
St. Tammany Health System —Covington, LA
Operates STHS’s telephone switchboard, answers calls, and routes telephone requests. This would include ability to assess situations and route calls to…
Quick Apply

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Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
PBX Switchboard Operator-PBX Operations
Nationwide Children's Hospital —Columbus, OH
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and…
14d

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telephone & switchboard operators jobs near louisiana

Call Center Representative

Innovation At Work Inc -
New Orleans, LA

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Job Details

Qualifications

Operator switchboards
Phone communication
Telephone systems

Full Job Description

Description:

POSITION OVERVIEW:

The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.
The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information.
The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy.
The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician.
The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel.
The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer’s Representative (COR) on all unusual incidents.
The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls.
The Telephone Operator shall provide general information and refer information to the appropriate services.
The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc.
The Telephone Operator shall provide general and patient information to direct person-to-person contacts.
The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes.
The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions.
The Telephone Operator shall safeguard immediate work area from unauthorized visitors.
The Telephone Operator shall accept collect calls as authorized by SLVHCS policy.
The Telephone Operator shall conduct personal business through the use of public telephones.
The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice.

Requirements:

EDUCATION AND QUALIFICATIONS:

Associate Degree or equivalent.

MINIMUM REQUIRED SKILLS/EXPERIENCE:

The Telephone Operator should have two years of previous switchboard experience.
The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization.
The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions.
The Telephone Operator shall perform various communications and/or emergency activities.

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telephone & switchboard operators jobs in louisiana

Call Center Representative

PBX Operator

Paser

Call Taker

PBX Operator/Receptionist

Dispatcher

PBX Operator

Dispatcher (Night)

Telephone Operator

PBX Operator (Full Time)

PBX Operator - PRN

PBX Operator/Dispatcher

PBX Operator

Guest Services Associate II - Part-Time

Service Express Agent/ PBX Operator

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