Top 21 Customer support coordinator Jobs in Louisville, Co

Customer Support Coordinator
Excelitas Technologies —Boulder, CO
- $56,000 - $70,000 a year
- ERP systems
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Online Support Coordinator
Golftec —Englewood, CO
- $17 - $37 an hour
- Administrative experience
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
7d
Referral Coordinator (Temporary)
Changent —Denver, CO
- $27.88 - $31.73 an hour
- Temporary
- Remote
- Spanish
- Sales
- English
6d
Customer Experience Coordinator
Hello Hearing Studios —Westminster, CO
- $25.50 - $31.25 an hour
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Account Coordinator
Tricorbraun —Longmont, CO
- $56,500 - $65,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Mid-level
- Paid holidays
- Health insurance
Customer Services Coordinator
Kiosk Information Systems —Louisville, CO
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
6d
Customer Experience Coordinator
Artifact Uprising —Denver, CO
- $42,000 - $44,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
7d
Fire Service Coordinator
Vulcan Fire —Golden, CO
- $28 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Dental insurance
Quick Apply
Account Coordinator, PBM
Judi Health —Denver, CO
- $69,200 - $86,500 a year
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
Customer Experience Coordinator
Alarm Detection Systems —Louisville, CO
- $20 - $22 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid training
- Paid parental leave
Account Coordinator, PBA
Judi Health —Denver, CO
- $69,200 - $86,500 a year
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
Customer Service & Install Coordinator (HVAC)
Meyers Heating & Air Conditioning —Boulder, CO
- $23 - $29 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Retirement Onboarding Coordinator
Gusto, Inc. —Denver, CO
- $23.50 - $26.44 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- 401(k)
Quick Apply
12d
Implementation Coordinator
Judi Health —Denver, CO
- $77,200 - $96,500 a year
- Hybrid work
- Writing skills
- Office
- High school diploma or GED
Quick Apply
2d
JOB PROFILE = Account Coordinator - Customer Service Representative
AlphaGraphics Locations —Lakewood, CO
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Multi Site Customer Service Coordinator
Ricoh —Denver, CO
- $17.69 - $22.28 an hour
- Overtime
- Hospitality
- High school
- Office
Service Coordinator
Renewal by Andersen | Esler Companies —Denver, CO
- $24 - $25 an hour
- Full-time
- Mid-level
- US work authorization
- Typing
- Paid holidays
- Health insurance
Intake Coordinator - Law Firm
Harris Law Firm PLLP —Denver, CO
- $20 - $25 an hour
- Full-time
- Spanish
- Children
- 1 year
- AD&D insurance
- Disability insurance
Quick Apply
Order Management Coordinator
3D Systems —Littleton, CO
- $20.86 - $24.03 an hour
- Microsoft Excel
- Oracle
- Mid-level
- Paid holidays
- Disability insurance
6d

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Customer Support Coordinator

Excelitas Technologies -
Boulder, CO

Apply Now

Job Details

$56,000 - $70,000 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Benefits from day one

Qualifications

Customer relationship building
Customer returns handling
Phone communication
Client interaction via phone calls

Full Job Description

ENABLE your future through light.

Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors.

ENGAGE with us today and make your contribution to the future! Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL.

We are currently seeking a Customer Support Coordinator who will drive account retention through superior customer responsiveness and attention to detail. They will perform order management in a complex, fast-paced, and diverse environment. This Representative will also provide support to external customers and facilitate internal communications related to order fulfilment and customer requirements.

Main responsibilities:

Provide company and specific product information to prospects and/or customers. According to policy, quote standard price and delivery of commercial products via telephone, fax, and email.
Receive and enter sales order information into the applicable ERP. On-board new customers including all customer contact, billing, and shipping information.
Interface with Sales and Manufacturing Operations to coordinate production and delivery schedules; proactively alert applicable team of any concerns.
Create and maintain customer files to contain all order, quotation, invoices, and other documentation related to that customer.
Coordinate returns with decentralized, cross-functional contacts to ensure timely review and resolution; track and advise customers of current status and discuss repair quotations for out-of-warranty products.
Support assigned business development managers (BDMs) by providing open order reports, participating in conference calls as needed and assisting with resolution of any other sales related issues where applicable.
Support the Finance organization with collections on new Cash in Advance accounts; receive and match Letters of Credit as required, ensuring orders are processed accurately while maintaining sound financial controls
Assist with adherence to ISO 9000 standards and requirements; the Export Management System (EMS), Internal Control Program (ICP) and Import Management System (IMS); prepare various reports as requested including sales orders and backlog data, late shipments, open and closed RMA’s, bookings, etc
Responsible for the tactical requirements of export and import compliance, including obtaining the required export licenses prior to shipment /export. Obtain Certification of Ultimate Export Consignee and/or End User Certificates and/or End Use Statements as necessary for new orders
Maintain documentation according to company record retention polic
Actively participate in the on-going assessment of customer support processes and incorporate approved improvements.
Other duties as assigned

Requirements:

Bachelor’s degree in business or related field preferred.
Two years of customer support, inside sales or contract administration work experience preferred.
Previous manufacturing experience preferred.
Previous experience using enterprise resource planning (ERP) software preferred.
Knowledge of import/export regulations and terms preferred.
Highly organised, self-motivated and possesses a desire to work at a fast pace with a sense of urgency, accuracy, flexibility and ability to make decisions independently.
Ability to manage several tasks at once.
Ability to work on a wide variety of tasks with little or no supervision.
Able to foster strong relationships with customers (internal and external) and communicate effectively in person, via the telephone and electronically.
Able to negotiate with others to resolve conflicting objectives and priorities to ensure customer satisfaction.
Strong Microsoft Suite Skills preferred; Salesforce experience preferred.

Benefits start day 1: Medical, Dental, Vision, 401K, Holiday Pay, PAID Maternity/Paternity leave, Tuition Reimbursement, Long-term and Short-term disability.

Pay range: $56,000- $70,000 annually, depending on experience.

Our facility in Boulder, Colorado, has key functions in Research and Development, Operations, Production, and other disciplines. This facility specialises in the manufacturing of ultra-precision optical components, optical thin film coatings and optical sub-assemblies for demanding applications in lasers, materials processing, instrumentation, life sciences, avionics, and defence.

This site offers capabilities that include substantial design and engineering resources, comprehensive optical fabrication and coating capabilities, advanced assembly technology and an extensive in-house metrology lab.

#LI-FM1 #on-site

This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR)

Visa sponsorship is not available for any position at Excelitas

Equal Opportunity/Affirmative Action Employer

Minorities/Females/Disability/Veteran/Gender Identity/Sexual Orientation

Excelitas is seeking leaders and innovators to join our global team!

Visit: https://jobs.excelitas.com/

Apply Now

Refine Your Search

customer support coordinator jobs in louisville, co

Customer Support Coordinator

Online Support Coordinator

Referral Coordinator (Temporary)

Customer Experience Coordinator

Account Coordinator

Customer Services Coordinator

Customer Experience Coordinator

Fire Service Coordinator

Account Coordinator, PBM

Customer Experience Coordinator

Account Coordinator, PBA

Customer Service & Install Coordinator (HVAC)

Retirement Onboarding Coordinator

Implementation Coordinator

JOB PROFILE = Account Coordinator - Customer Service Representative

Multi Site Customer Service Coordinator

Service Coordinator

Intake Coordinator - Law Firm

Order Management Coordinator

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