Top 66 Call center representative Jobs in Louisville, Ky

Customer Account Service Representative
Solutions 2 GO —Louisville, KY
- Full-time
- Background check
- High school diploma or GED
- Criminal background check
Quick Apply
Call Center Representative
Family Allergy & Asthma —Louisville, KY
- Full-time
- Hybrid work
- Computer literacy
- Medical office experience
- HIPAA
Quick Apply
Fraud Support Call Center Representative (CCC)
Jack Henry —Louisville, KY
- $34,320 - $37,500 a year
- Weekends as needed
- Remote
- Data entry
- In-person
- 1 year
7d
Benefits Call Center Rep
Trilogy Health Services —Louisville, KY
- Full-time
- Research
- High school diploma or GED
- In-person
- Health savings account
- Loan repayment program
iPay Call Center Representative (CCC)
Jack Henry —Louisville, KY
- $34,320 - $37,500 a year
- 8 hour shift
- Remote
- Research
- In-person
- 1 year
- Work from home
Patient Support Representative
CareTria —Louisville, KY
- $17 an hour
- Temporary
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health insurance
Patient Support Representative
Knipper HEALTH —Louisville, KY
- $17 an hour
- Temporary
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health insurance
Seasonal Call Center Agent
Churchill Downs Racetrack —Louisville, KY
- Weekends as needed
- Microsoft Outlook
- Bachelor's degree
- Communication skills
Quick Apply
Customer Service Representative
Credit Clearing House of America —Louisville, KY
- Up to $16 an hour
- Full-time
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
7d
Customer Service Representative - Full Time
Generation Tux —Louisville, KY
- Weekends as needed
- Computer literacy
- English
- Organizational skills
- Paid training
Quick Apply
Customer Care Representative - Eastpoint
Stock Yards Bank & Trust —Louisville, KY
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
- Health savings account
- AD&D insurance
Quick Apply
3d
Client Support Representative II: Bill Pay
Jack Henry & Associates —Louisville, KY
- $38,650 - $58,150 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- 1 year
Loan Servicing Representative I
KY Higher Education Student Loan Corporation —Louisville, KY
- $33,150 an hour
- Sales
- Research
- High school diploma or GED
Quick Apply
5d
Customer Service & Scheduling Specialist
Black Diamond Pest Control —Jeffersonville, IN
- From $15 an hour
- Full-time
- Background check
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
12d
Customer Service Specialist
Equifax —Louisville, KY
- Full-time
- Computer Science
- High school diploma or GED
- Computer skills
- Health insurance
- Paid time off
11d
Customer Service Representative - State Farm Agent Team Member
Adam Waldner - State Farm Agent —Louisville, KY
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid training
- Health insurance
Quick Apply
Customer Service Specialist
Generation Tux —Louisville, KY
- Part-time
- Computer literacy
- English
- Office
Quick Apply
Telemarketer - State Farm Agent Team Member
Leslie Gilley - State Farm Agent —Crestwood, KY
- $13 - $35 an hour
- Part-time
- Hybrid work
- Organizational skills
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
4d
Cruise Sales Consultant (Outbound Sales Representative)
Victory Cruise Lines —New Albany, IN
- Full-time
- Remote
- Background check
- Mid-level
- Travel
Quick Apply
7d
Customer Service Representative
HIGHNOTE MARKETING LLC —Louisville, KY
- Full-time
- Background check
- No high school diploma
- Mid-level
- Health savings account
- Paid holidays
Quick Apply

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Customer Account Service Representative

Solutions 2 GO -
Louisville, KY

Quick Apply

Job Details

Full-time

Qualifications

Customer returns handling

Full Job Description

About Us

Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.

We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

Scope:

Solutions 2 GO is looking for the right candidate to support an emergent Marketplace and Direct to Consumer business sector. The right Candidate will have a good understanding of the complete order lifecycle pre- and post-sale and is able to manage consumer needs professionally and promptly. The role includes an opportunity to help design a foundation to support expected growth by selecting, configuring, and administering the right tools and software to support the growing business. The selected candidate will support the B2B retail channel order processing and post-sale tasks, as a supporting role.

Duties & Responsibilities:

Perform Order Monitoring via customer interfaces & Internal systems including status, tracking, and invoicing
Order services include processing returns, issuing refunds, sending replacements, tracking, and managing inquiries/resolutions for service failures within the Retail, Ecommerce, and Marketplace channels
Analyzing Customer Performance Metrics including On Time, In full, and service SLA’s
Own Omni-channel communication with external retailers & consumers via multiple methods including phone, email, customer interfaces, and select applications
Communication liaison for internal sales, operations, and finance via multiple methods including phone, email, customer interfaces, and chat
Administer Applications used to manage the tasks associated with the role which may include, but may not be limited to helpdesk, VOIP, and/or contact center software
Manage order processing for retail customers using internal applications

Skills & Qualifications:

High School Diploma or equivalent
Excellent written and oral communication skills that enable clear and concise exchanges with consumers, retailers, and colleagues
2 years of order management systems or integrations experience
Conflict resolution
Workflow optimization
Able to translate metrics and data into actionable items to support a growing business sector
Familiarity with EDI and API technology applications is a plus
Familiarity with contact centers, CRM, or helpdesk software is a plus
Excellent ability to manage multiple priorities simultaneously
Able to prioritize time-sensitive tasks
Always represent the Brand with a high level of integrity and professionalism, especially while under pressure

The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information on Solutions 2 GO Inc., please visit our website at: www.solutions2go.ca

Quick Apply

Refine Your Search

call center representative jobs in louisville, ky

Customer Account Service Representative

Call Center Representative

Fraud Support Call Center Representative (CCC)

Benefits Call Center Rep

iPay Call Center Representative (CCC)

Patient Support Representative

Patient Support Representative

Seasonal Call Center Agent

Customer Service Representative

Customer Service Representative - Full Time

Customer Care Representative - Eastpoint

Client Support Representative II: Bill Pay

Loan Servicing Representative I

Customer Service & Scheduling Specialist

Customer Service Specialist

Customer Service Representative - State Farm Agent Team Member

Customer Service Specialist

Telemarketer - State Farm Agent Team Member

Cruise Sales Consultant (Outbound Sales Representative)

Customer Service Representative

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