Top 156 Customer experience coordinator Jobs in Louisville, Ky

Field Operations Coordinator (Scheduling) - Night Shift
Seek Now —Louisville, KY
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
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Customer Experience Coordinator - Louisville, KY
Veterinary Emergency Group (VEG) —Louisville, KY
- Weekends as needed
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
Customer Service & Operations Coordinator
Agency Marketing Solutions —Louisville, KY
- $18 - $22 an hour
- Full-time
- Hybrid work
- Hospitality
- Administrative experience
- Entry level
- Paid time off
- Work from home
Quick Apply
Appointment Coordinator
FIRST UROLOGY P S C —Louisville, KY
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
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Front Desk Coordinator - Full Time
RestorixHealth —Louisville, KY
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health savings account
- AD&D insurance
Quick Apply
3d
Scheduling Coordinator
VisionFirst Eye Care —Louisville, KY
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health savings account
- Paid holidays
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Front Desk/Patient Coordinator (dayshift)
Heartland Imaging - Louisville & Elizabethtown, KY —Louisville, KY
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Coordinator, Norton Medical Group Access Center, 8:30a-7p
Norton Healthcare —Louisville, KY
- Full-time
- Spanish
- Medical office experience
- English
- On-the-job training
Coordinator, Norton Medical Group Access Center, Days
Norton Healthcare —Louisville, KY
- Full-time
- Remote
- Spanish
- Medical office experience
- English
- On-the-job training
17h
Client Service Coordinator
Perpetual Title —Louisville, KY
- $22 - $25 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
8d
Patient Coordinator
Mays Plastic Surgery and Med Spa —Louisville, KY
- Full-time
- Computer literacy
- Mid-level
- Business development
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Service Appointment Coordinator/BDC
Land Rover Louisville —Louisville, KY
- $20 an hour
- Full-time
- Dealership
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
6d
Part Time Healthcare Services Coordinator
ProScan Imaging, LLC —Louisville, KY
- Part-time
- Writing skills
- HIPAA
- High school diploma or GED
- Paid time off
Quick Apply
Front Office/Patient Coordinator (Mon-Fri)
Heartland Imaging - Louisville & Elizabethtown, KY —Louisville, KY
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
CORE COORDINATOR - Louisville KY Office
Optum —Louisville, KY
- $14.00 - $24.90 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
Quick Apply
10d
Coordinator
Boyd CAT —Louisville, KY
- Up to $27.85 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
14d
Client Care Coordinator
Premier Caregiver Services —Louisville, KY
- $40,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Current TB test
- Entry level
- Paid time off
- Life insurance
Quick Apply
Patient Access Coordinator
Hanger, Inc. —New Albany, IN
- $20 - $22 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
Admission Coordinator
Bristol Hospice, LLC —New Albany, IN
- $20 - $25 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
14d
Patient Care Coordinator
Associates in Dermatology —Louisville, KY
- $18 - $20 an hour
- Full-time
- English
- High school diploma or GED
- Typing
Quick Apply

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Field Operations Coordinator (Scheduling) - Night Shift

Seek Now -
Louisville, KY

Quick Apply

Job Details

Full-time

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Microsoft Excel
Microsoft Outlook
Computer literacy
Copy machines
Fax machines
Customer engagement
Desktop applications
Faxing

Full Job Description

Our Company:

Established in 2012, Seek Now provides robust, current, property data to meet the needs of insurance companies along with a variety of property management organization. We accomplish this with our national network of certified independent contractors (“Seekers”) along with our proprietary technology (“Maestro”). With more than 2 million property inspections completed and the current performance of more than 3,000 inspections per day, Seek Now is the leading insurance inspection firm serving 240+ customers.

Our mission is to help our customers make faster decisions and improve economic outcomes, all while providing a stellar customer experience.

We accomplish this through continuously reimagining how information is captured, transformed, and transmitted across all the industries we serve.

Our vision is to be the leading provider of on-demand, ground truth property data solutions.

We do this while creating individual growth opportunities for our employees, expanding network of Seekers, and value add partners.

Position Summary:

Seek Now is searching for a Night Shift Field Ops Coordinator to schedule appointments with homeowners, insurance adjusters, and our other types of customers.

The ideal candidate has a true passion for delighting customers and demonstrates a servant mindset (works to ensure the success of others). This candidate likes to work with and motivate others to be their best selves every day. And, most of all, this person bleeds green and represents the best of Seek Now.

We are looking for candidates in the Louisville, KY area to work a remote/office hybrid schedule.

Whom You Are:

People Pleaser – you enjoy making others happy and giving them what they need
Calm During the Storm – you literally are the calm during the storm – when there is a hurricane, tornado, or other weather catastrophe, you remain calm and make sure you route our service providers to where they need to go to help our customers quickly
Dependable – you understand how critical your role is to the success of our business, so you show up to work on time and on schedule consistently; you don't want to let your team or our customers down
Empathetic – you truly connect with customers and want to make every customer a Seek Now brand advocate
Enthusiastic – you love helping our customers and motivate others around you to bring their best every day, especially when talking to customers whom are upset or frustrated
Accountable – you want to solve our customers' problems, so you do whatever it takes to give them what they need the first time
Computer Savvy – you know the basics of using a computer – typing, navigating to different screens, working in Microsoft Outlook, Word, Excel, etc.
Continuous Learner – you love learning new systems, new processes, and have the patience to learn so that you can be the best at your role

Essential Functions and Duties:

Make outbound calls
Answer incoming calls
Schedule appointments
Route and place appointments for our remote Field Inspectors (1099) nationwide to optimize drive time and ensure on-time arrival
Monitor emails and all scheduling requests
Verify that appointments are confirmed and routed appropriately
Partner with internal team to complete daily tasks
Escalate customer issues when appropriate
Perform other duties as assigned

Supervisory Responsibilities:

This position has no supervisory responsibilities at this time.

Knowledge, Skills, and Abilities:

Skilled in both verbal and written communication
Ability to switch between tasks
Skilled in organization and prioritization
Skilled in using computers
Ability to be a self-starter and a quick learner
Ability to stay calm in stressful, busy environment

Education and Experience Requirements:

High school diploma or equivalent experience required
Minimum of two (2) years of experience in the customer service industry required
Previous experience as a dispatch and/or in insurance industry a plus
Experience with Microsoft Outlook, Word, and Excel required

Position Type and Hours:

Full-Time
Sunday-Wednesday, 12 PM to 11 PM
0% of travel time expected

Physical Demands:

Must be able to lift files, open filing cabinets, and bend or stand on a stool as necessary
Must be able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines

Benefits and Perks:

Seek Now offers a great benefit package, which includes health, dental and vision insurance, 401K with company match, paid time off (PTO), short and long-term disability insurance, AD&D insurance, life insurance, and more!

EEO Statement:

Seek Now is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Seek Now does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Other Duties Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Activities, duties, and responsibilities may change or new ones may be assigned at any time with or without notice.

Quick Apply

Refine Your Search

customer experience coordinator jobs in louisville, ky

Field Operations Coordinator (Scheduling) - Night Shift

Customer Experience Coordinator - Louisville, KY

Customer Service & Operations Coordinator

Appointment Coordinator

Front Desk Coordinator - Full Time

Scheduling Coordinator

Front Desk/Patient Coordinator (dayshift)

Coordinator, Norton Medical Group Access Center, 8:30a-7p

Coordinator, Norton Medical Group Access Center, Days

Client Service Coordinator

Patient Coordinator

Service Appointment Coordinator/BDC

Part Time Healthcare Services Coordinator

Front Office/Patient Coordinator (Mon-Fri)

CORE COORDINATOR - Louisville KY Office

Coordinator

Client Care Coordinator

Patient Access Coordinator

Admission Coordinator

Patient Care Coordinator

I want to receive the latest job alert for customer experience coordinator in louisville, ky

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