Top 96 Guest service representative Jobs in Louisville, Ky

Guest Service Representative
Tempo by Hilton Louisville Downtown NuLu —Louisville, KY
- Up to $16 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
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5d
KFC Yum! Center - Receptionist
Legends Global —Louisville, KY
- Full-time
- Microsoft Outlook
- Writing skills
- High school diploma or GED
- Disability insurance
- Health insurance
Overnight Closer Part Time
Planet Fitness - Glow Brands —Louisville, KY
- $15 - $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- 401(k) matching
- Employee discount
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Part Time VIP Host
Live Nation —Louisville, KY
- Part-time
- High school diploma or GED
- Travel
- Fair chance
- Adoption assistance
Front Desk Clerk (7am - 3pm)
Derby City Gaming & Hotel —Louisville, KY
- Hotel
- High school diploma or GED
- Entry level
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Guest Service Representative
Nothing Bundt Cakes #198 —Louisville, KY
- $12 an hour
- Part-time
- Entry level
- Employee discount
- Opportunities for advancement
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8d
Overnight Closer Full Time
Planet Fitness - Glow Brands —Louisville, KY
- $15 - $16 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
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Team Member - Salad Enthusiast
Green District Salads —Louisville, KY
- $14 - $22 an hour
- Part-time
- Customer service
- Fast casual restaurant
- Ability to lift 50 pounds
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Guest Service Representative
Tru by Hilton Louisville/East, KY —Louisville, KY
- $15 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Representative (Part-Time)
Jasteka Cultural Center —Jeffersonville, IN
- $18 - $20 an hour
- Part-time
- Research
- In-person
- Communication skills
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Guest Service Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Louisville, KY
- $12 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Guest Service Representative (FULL TIME)
Clarion Pointe Louisville East —Louisville, KY
- $14.50 - $16.00 an hour
- Part-time
- Bilingual
- Hotel
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
9d
Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —Louisville, KY
- $13 - $30 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
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Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —Louisville, KY
- $13 - $30 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
Quick Apply
Guest Service Representative (3p-11p)
Hampton/Home2 Dual Brand in Louisville/Hurstbourne, KY —Louisville, KY
- $15 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Member Services Representative Part Time
Planet Fitness - Glow Brands —Louisville, KY
- $12.50 - $13.00 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- US work authorization
- 401(k) matching
- Employee discount
Quick Apply
Guest Services Representative
InTown Suites —Louisville, KY
- Full-time
- Computer literacy
- English
- Hotel
- Disability insurance
- Health insurance
Event Staff
Andy Frain Services —Louisville, KY
- $14 an hour
- 18 years or older
- Pass drug screening
- High school diploma or GED
- Employee assistance program
- Employee discount
Quick Apply
Guest Service Representative Shift Lead
Nothing Bundt Cakes #198 —Louisville, KY
- $15 - $17 an hour
- Full-time
- 18 years or older
- Bakery
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
PM PBX Operator
The Seelbach Hilton —Louisville, KY
- Full-time
- Computer literacy
- No experience needed
- English
Quick Apply

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guest service representative jobs near louisville, ky

Guest Service Representative

Tempo by Hilton Louisville Downtown NuLu -
Louisville, KY

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Job Details

Full-time
Up to $16 an hour
5 days ago

Benefits

Paid holidays
401(k)
Paid time off
Employee discount

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

What's in it for you…

Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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Refine Your Search

guest service representative jobs in louisville, ky

Guest Service Representative

KFC Yum! Center - Receptionist

Overnight Closer Part Time

Part Time VIP Host

Front Desk Clerk (7am - 3pm)

Guest Service Representative

Overnight Closer Full Time

Team Member - Salad Enthusiast

Guest Service Representative

Guest Service Representative (Part-Time)

Guest Service Representative (Front Desk Agent) - Birch Hill Suites

Guest Service Representative (FULL TIME)

Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer

Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer

Guest Service Representative (3p-11p)

Member Services Representative Part Time

Guest Services Representative

Event Staff

Guest Service Representative Shift Lead

PM PBX Operator

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the smiling face of hospitality...front and center

What's in it for you…

About this job...

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Requirements...

Experience & Education:

Communication:

Physical:

About First Hospitality…

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