Top 1778 Hospitality Jobs in Louisville, Ky

Front Office Manager
Crowne Plaza Louisville —Louisville, KY
- $55,000 - $60,000 a year
- Overtime
- Microsoft Excel
- Computer literacy
- Basic math
- Health insurance
- 401(k)
Quick Apply
11d
Waiter
Norwegian Cruise Line Holdings —Louisville, KY
- $16.50 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Employee discount
Zip Line Tour Guide
Louisville Mega Cavern —Louisville, KY
- From $16 an hour
- 8 hour shift
- 18 years or older
- Customer service
- Public speaking
- Employee discount
- Flexible schedule
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Server/Bartender
ROC Restaurant —Louisville, KY
- $10 - $15 an hour
- Full-time
- Serving
- In-person
- Restaurant
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Experiences Supervisor – Big Bat Bourbon
Hillerich & Bradsby Co —Louisville, KY
- $23 an hour
- Weekends as needed
- Bar
- Mid-level
- Bachelor's degree
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Server
Connors Steak & Seafood —Louisville, KY
- $20 - $30 an hour
- Part-time
- In-person
- Restaurant
- Entry level
- Paid training
- Health insurance
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Louisville Tour Guide
US Ghost Adventures —Louisville, KY
- $33 an hour
- Part-time
- Outdoor work
- Entry level
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Front Desk Agent
The Brown Hotel —Louisville, KY
- $18 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk Agent
Home2 Suites By Hilton Louisville Downtown NuLu —Louisville, KY
- $16 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
13d
Greeter
Connors Steak & Seafood —Louisville, KY
- $17 an hour
- Full-time
- No education required
- Basic math
- In-person
- Paid training
- Health insurance
Quick Apply
Front Office Supervisor
The Brown Hotel —Louisville, KY
- $20.00 - $22.50 an hour
- Full-time
- English
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
12d
Server
Big Bad Breakfast —Louisville, KY
- $20 - $25 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Employee discount
- Opportunities for advancement
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Steakhouse Host/Hostess
Steakhouse Bourre Bonne —Louisville, KY
- $19 an hour
- Part-time
- Organizational skills
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
11d
Front Desk Agent
Courtyard Louisville Downtown —Louisville, KY
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
New Albany Tour Guide
US Ghost Adventures —New Albany, IN
- $33 an hour
- Part-time
- Public speaking
- Outdoor work
- Entry level
- Flexible schedule
Quick Apply
14d
Guest Service Representative
Tempo by Hilton Louisville Downtown NuLu —Louisville, KY
- Up to $16 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
5d
Front Desk Clerk
AC Louisville —Louisville, KY
- $16.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Clerk (7am - 3pm)
Derby City Gaming & Hotel —Louisville, KY
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Office Supervisor
Home2 Suites By Hilton Louisville Downtown NuLu —Louisville, KY
- $19 - $21 an hour
- Full-time
- English
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Assistant General Manager
Schulte Hospitality Group —Louisville, KY
- $75,000 - $80,000 a year
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
8d

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hospitality jobs near louisville, ky

Front Office Manager

Crowne Plaza Louisville
Louisville, KY

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
11 days ago

Benefits

Health insurance
401(k)
Paid time off
Employee assistance program
401(k) matching
Employee discount
Flexible schedule
Life insurance
Food provided

Qualifications

Computer operation
Staff supervision
Internal controls
Microsoft Excel
Hotel policy compliance
Team supervision
Managing teams in a customer support role
Phone communication
Employee relationship building
De-escalation techniques
Conflict de-escalation
Attention to detail
Problem-solving
Organizational skills
Relationship management
Productivity software
Office management
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Hotel guest account management
Hotel operations budget management
Client interaction via phone calls

Full Job Description

The primary role of the Front Office Manager is to facilitate the management of daily operations and the Front Office staff. This position will also assist with overseeing and supervising guest arrivals and departures, as well as providing a high level of customer service ensuring that personalized service is offered to each and every guest.

Work Requirements

Assist in ensuring guest satisfaction while maximizing room revenue by supervising Front Office operations
Complete the checklist as designed to expedite check-ins for guests. Specifics to include VIP guests, arranging amenities, blocking room, running daily reports and maintaining the logbook
Monitor and control daily revenues and expenses by ensuring procedures are followed and proper controls are in place
Assist in motivating, supervising, coaching, developing, empowering and disciplining the Front Office Agents
Respond to guests' special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business
Ensure Standard Operation Procedures are being followed by Front Office staff
Establish a positive and effective working relationship with all departments in the hotel
Assist in controlling open and closed dates, availability and condition of rooms
Complete weekly supply inventories to ensure adequate pars of such
Provide a positive, enthusiastic, and productive work environment through setting an example and consistency of daily work habits and standards
Stay current, knowledgeable, and abreast of the latest in industry equipment, technology, and techniques
Keep the Director of Operations informed of all pertinent information related to the department and report irregularities and problems as they occur along with recommendations for solutions
May supervise a mid/large team of support, production, craft or lower-level professional employees
May manage elements/portions of a budget
Primary contribution is supervising other people
Schedules work, approves vacation and manages overtime
Assigns and checks work, provides guidance, training, day-to-day direction
Knowledge of Front Office policies and procedures and those relating to the safety and security of guests and hotel property
Other duties as assigned

Qualifications

College Degree Preferred
Minimum 3 years of a lead role or supervisory experience
Minimum 5 years Front Office experience in a hotel required
Professional appearance and demeanor required
Must be able to communicate effectively with all levels of Management
Must have the ability to handle stress and pressure while maintaining composure
Must have the ability to resolve problems effectively and in a positive manner
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts
Must be detail oriented and have strong organizational skills
Must have proper telephone etiquette
Must be able to multi-task and to meet deadlines
Basic computer skills including Microsoft Office Software including Word and Excel are required; prior experience using Epitome is a plus
Ability to read, write and speak English to prepare complex reports of room availability and revenues generated
Basic mathematical skills and considerable skills using a calculator to prepare moderately complex mathematical calculations without error
Must be able to work a flexible schedule including nights, holidays and weekends as business demands

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Employee assistance program
Employee discount
Flexible schedule
Food provided
Health insurance
Life insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

hospitality jobs in louisville, ky

Front Office Manager

Waiter

Zip Line Tour Guide

Server/Bartender

Experiences Supervisor – Big Bat Bourbon

Server

Louisville Tour Guide

Front Desk Agent

Front Desk Agent

Greeter

Front Office Supervisor

Server

Steakhouse Host/Hostess

Front Desk Agent

New Albany Tour Guide

Guest Service Representative

Front Desk Clerk

Front Desk Clerk (7am - 3pm)

Front Office Supervisor

Assistant General Manager

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