Top 6 Policy advisor Jobs in Louisville, Ky

Policy Processor I
Kentucky Farm Bureau Mutual Insurance Company —Louisville, KY
- Full-time
- Customer service
- Research
- Office
12d
Investigator - Associate Research Scientist (Full Time and Part Time)
Pacific Institute for Research and Evaluation —Louisville, KY
- Part-time
- Doctoral degree
- Mid-level
- Project management
- Health insurance
Economist - AI Trainer
DataAnnotation —Louisville, KY
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
On-Call Field Archaeologist
WSP —Louisville, KY
- Part-time
- Travel
- US work authorization
- Communication skills
- Disability insurance
- Health insurance
On-Call Field Archaeologist (OH Project)
WSP —Louisville, KY
- Overtime
- Pass drug screening
- US work authorization
- Communication skills
- Paid holidays
- Disability insurance
Senior Archaeologist
WSP —Louisville, KY
- 7 years
- Office
- Master's degree
- Disability insurance
- Health insurance

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Investigator - Associate Research Scientist (Full Time and Part Time)
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13d

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Policy Processor I

Kentucky Farm Bureau Mutual Insurance Company -
Louisville, KY

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Job Details

Full-time
12 days ago

Benefits

Cross-functional training opportunities

Qualifications

Underwriting verification process
Customer communication
Account maintenance
Payment processing
Customer service
Research
Accurate transaction records management
Financial issue resolution
Bachelor's degree
Task prioritization
Organizational skills
Billing issue inquiries
Productivity software
Data accuracy checks
Cross-functional collaboration
Accounting error correction
Communication skills
Entry level
Quality data entry

Full Job Description

Overview:

Review, analyze, and process policy changes, reinstatements, and cancellations using PolicyCenter and BillingCenter systems. Assist Agency and State Office personnel in investigating questions.

Champion people by pursuing the growth and success of every member of the team. Ensure operational excellence by obtaining accurate and complete information prior to processing and entering all information correctly.

Responsibilities:

Supports the strategic mission of the PARM department as it relates to goals for the organization.

Researches, modifies, and/or submits PolicyCenter transactions created at county offices that require manual intervention.

Researches payments and bills in BillingCenter and makes adjustments, as necessary.

Gathers information missing from policy transactions by consulting with agents and/or underwriters.

Shares pertinent information with team members in a timely manner.

Submits policy transactions requested by Underwriting and initiates manual letters as needed.

Fields membership, policy, and billing-related questions from Agency and State Office Personnel.

Reverses payments returned by financial institutions.

Performs exception handling related to payment adjustments requested by Agency and State Office personnel.

Researches and processes tier reviews to ensure that tier overrides meet underwriting guidelines.

Analyzes and corrects errors generated in the nightly batch cycle.

Addresses various assigned reports according to established procedures.

The duties described above are general in nature and may not completely cover all aspects of this position. The employee may be asked to perform other work-related duties, including, but not limited to, cross-training in other positions in the department.

Regular, predictable attendance.

Other Responsibilities

Follows and demonstrates the KFB Guiding Principles:

Champion People – we are committed to maximizing each person’s ability to make a positive impact.

Connectivity – we are committed to enabling and fostering collaboration to achieve the best collective results.

Operational Excellence – we are committed to effective and efficient processes to deliver optimal performance and drive sustainability.

Customer Service – We are committed to making an exceptional customer experience our top priority.

Participates in cross-functional training related to all critical functions and tasks of the team.

Assists teammates within Policy Services as needed.

Job Specifications

Physical demands: Normal vision/hearing with or without correction; sitting.

Mental demands: Prolonged concentration; analytical reasoning; ability to work under pressure and on one's own initiative.

Environmental factors: Standard office lighting, temperature, and noise.

Equipment: Laptop; telephone; printer/copier/scanner.

Qualifications:

Bachelor’s degree preferred or equivalent education or experience.

Experience with Microsoft Office products preferred.

Knowledge of Guidewire systems, including PolicyCenter and BillingCenter, preferred.

Strong attention to detail and accuracy.

Demonstrate professionalism and courtesy to teammates, other departments, and vendors.

Exhibit positivity and willingness to collaborate with others in a team environment.

Aptitude to take the initiative to ensure work is completed within the service level agreements.

Ability to learn new tasks quickly with flexibility to adjust to a fast-paced, changing environment, which may require reprioritization when the need arises.

Self-motivated with a willingness to ask questions when necessary.

Excellent organizational skills and strong attention to accuracy to maintain the flow of production tasks.

Excellent verbal and written communication skills.

Excellent listening skills.

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Refine Your Search

policy advisor jobs in louisville, ky

Policy Processor I

Investigator - Associate Research Scientist (Full Time and Part Time)

Economist - AI Trainer

On-Call Field Archaeologist

On-Call Field Archaeologist (OH Project)

Senior Archaeologist

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