Top 11 Charter communications Jobs in Louisville Ky

Customer Service Representative | SB Technical Support
Spectrum —Louisville, KY
- Full-time
- Computer literacy
- English
- Office
- Opportunities for advancement
Retail Sales Specialist
Spectrum —Louisville, KY
- $18.00 - $22.50 an hour
- Full-time
- Writing skills
- Basic math
- English
- Opportunities for advancement
13d
Reports Specialist
Spectrum —Louisville, KY
- Full-time
- Word processing
- System design
- Residential
- Opportunities for advancement
Field Technician
Spectrum —Louisville, KY
- $20.00 - $20.50 an hour
- Full-time
- Clean driving record
- English
- Residential
- On-the-job training
- Opportunities for advancement
1d
Anchor
Spectrum —Louisville, KY
- Weekends as needed
- Residential
- Bachelor's degree
- Senior level
- Opportunities for advancement
Freelance Producer
Spectrum —Louisville, KY
- Full-time
- Mid-level
- Residential
- Bachelor's degree
- Opportunities for advancement
Multimedia Journalist
Spectrum —Louisville, KY
- Weekends as needed
- Mid-level
- Residential
- Driver's License
- Opportunities for advancement
Director, Corporate Workplace and Facilities Management
Spectrum —Louisville, KY
- Full-time
- 5 years
- Writing skills
- English
- Opportunities for advancement
1d

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Field Technician
Spectrum —Columbus, OH
Valid Driver’s license with safe driving record within company standards required. In this entry-level role, we will equip you with the training you need to…
$20.00 - $27.80 an hour
13d
Retail Sales Specialist
Spectrum —Marion, OH
Proficiency in cash handling and accurate payment transactions. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective…
$18.00 - $27.06 an hour
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charter communications jobs near louisville ky

Customer Service Representative | SB Technical Support

Spectrum -
Louisville, KY

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Job Details

Full-time

Benefits

Opportunities for advancement

Qualifications

English
High school diploma or GED

Full Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you’ll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum’s commitment to service excellence.

How You’ll Make an Impact

Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues
Address billing inquiries and facilitate payment processing with accuracy and professionalism
Present and explain Spectrum products and services to customers to ensure they understand available options
Manage customer interactions efficiently, consistently delivering quality and integrity
Document all actions and updates to customer accounts clearly and thoroughly
Escalate complex customer issues to management or support teams as needed for resolution
Participate in coaching sessions to continuously improve customer service performance
Comply with Spectrum’s policies, procedures and work schedules

Working Conditions

Work in normal office conditions

What You’ll Bring to Spectrum

Required Qualifications

Education

High school diploma or equivalent

Experience

Experience providing core technical support and customer service to external customers

Skills

Ability to read, write, speak and understand English

Preferred Qualifications

Experience

6+ months of customer service or related experience
6+ months of core technical support experience
6+ months of heavy volume phone experience
6+ months of working with computers and software applications
Experience working in cable operations or telecommunications call center

Skills

Ability to navigate multiple systems, applications, and tools while handling calls and maintaining a high standard of customer service
Ability to handle multiple tasks
Strong organization and time management skills
Proven interpersonal skills
Proficiency with PCs, Microsoft Office Suite and general intranet navigation

#LI-MY1
CCM121 2026-77263 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Apply Now

Refine Your Search

charter communications jobs in louisville ky

Customer Service Representative | SB Technical Support

Retail Sales Specialist

Reports Specialist

Field Technician

Anchor

Freelance Producer

Multimedia Journalist

Director, Corporate Workplace and Facilities Management

More jobs to discover

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I want to receive the latest job alert for charter communications in louisville ky

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