Top 508 Customer experience specialist Jobs in Louisville Ky

Logistics Specialist + Inside Sales
Deposition Technology Innovations, LLC —Jeffersonville, IN
- $60,000 - $70,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
Delivery Expert (01424)- 816 Eastern Parkway
Domino's Franchise —Louisville, KY
- Part-time
- Clean driving record
- Mid-level
- Driver's License
- Paid training
- Dental insurance
Quick Apply
1d
Cut Sheet Specialist
Closets by Design —Louisville, KY
- $20 - $24 an hour
- Full-time
- Background check
- Microsoft Outlook
- Schematics
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Total Network Designs LLC —Louisville, KY
- Up to $65,450 a year
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Paid time off
- Professional development assistance
Quick Apply
8d
Business Development Specialist
Confidential —Louisville, KY
- From $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
2d
Inventory Control Specialist
Johnson Controls —Louisville, KY
- $23 - $35 an hour
- Full-time
- Warehouse experience
- Computer skills
- Communication skills
14d
CUSTOMER SERVICE SPECIALIST
LOUISVILLE METRO HOUSING AUTHORITY —Louisville, KY
- From $18.49 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
7d
CS Workforce Specialist II
Chewy —Louisville, KY
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Time management
- Employee discount
Reimbursement Specialist
Valeris, Inc. —Jeffersonville, IN
- Full-time
- Bilingual
- Background check
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply
9d
Quality Assurance Specialist, PT (call center)
Louisville Water Company —Louisville, KY
- Part-time
- Mid-level
- 3 years
- High school diploma or GED
7d
Logistics Specialist I
BuzzBallz —Louisville, KY
- Hybrid work
- Analysis skills
- Bachelor's degree
- Organizational skills
8d
Precertification Specialist
Ohio Valley Pain Institute —Louisville, KY
- $20 - $22 an hour
- Full-time
- Customer service
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
8d
Compliance Specialist
Park Community Credit Union —Louisville, KY
- $26.38 - $27.20 an hour
- Customer service
- Writing skills
- Mid-level
Quick Apply
CS Workforce Specialist III
Chewy —Louisville, KY
- Full-time
- Hybrid work
- SQL
- Supervising experience
- 1 year
- Employee discount
Disclosure Specialist- Release of Information
Baptist Health System KY & IN —Louisville, KY
- Full-time
- Customer service
- HIPAA
- Mid-level
3d
Patient Services Specialist
The Eye Care Institute —Louisville, KY
- $18 - $21 an hour
- Full-time
- Private practice
- HIPAA
- Bachelor's degree
- Free parking
- Continuing education credits
Quick Apply
3d
Admissions Specialist
Galen College of Nursing —Louisville, KY
- Weekends as needed
- Mid-level
- Travel
- Ability to sit for extended periods
- Employee stock purchase plan
- Disability insurance
Quick Apply
Team Experience Specialist
Team Travel Source —Louisville, KY
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
LVL - Operations Specialist (SG 2) Starting Pay at $24.57
PACCAR —Louisville, KY
- $24.57 - $29.63 an hour
- Monday to Friday
- English
- Mid-level
- Forklift
- Health savings account
- AD&D insurance
Reports Specialist
Spectrum —Louisville, KY
- Full-time
- Word processing
- System design
- Residential
- Opportunities for advancement

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Logistics Specialist + Inside Sales

Deposition Technology Innovations, LLC
Jeffersonville, IN

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
13 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Teamwork
Customer relationship building
Manufacturing facility experience
Attention to detail
Organizational skills
Productivity software
Production scheduling
Process management

Full Job Description

Position Summary

The Logistics Specialist + Inside Sales role is responsible for coordinating procurement, logistics, scheduling, customer service, and inside sales activities to ensure exceptional customer satisfaction and operational performance. This position serves as a critical link between customers, suppliers, production, engineering, and shipping teams by managing material flow, production schedules, order fulfillment, and customer communications. The successful candidate will be highly organized, customer-focused, and capable of balancing multiple priorities in a fast-paced manufacturing environment.

Essential Duties & Responsibilities

Leadership, Management & Accountability (LMA)

Lead, manage, and hold team members accountable for daily execution of shipping, receiving, inventory control, scheduling, and logistics activities.
Establish clear expectations, monitor performance, and drive continuous improvement initiatives.
Identify and resolve process inefficiencies to improve service levels and operational effectiveness.

Procurement & Supplier Management

Manage purchasing activities for production materials, packaging supplies, and operational requirements.
Source, evaluate, and qualify suppliers to support business needs and strategic objectives.
Develop and maintain strong supplier relationships to ensure reliable supply and competitive pricing.
Resolve supplier shortages, expedite critical materials, and support supplier quality improvement efforts.
Ensure purchased materials meet customer specifications, quality standards, and production requirements.

Material Planning & Ordering

Coordinate material requirements for Engineering, Production, and Packaging operations.
Monitor inventory levels and material demand to ensure adequate supply.
Track purchase orders and proactively follow up on material deliveries.
Collaborate with internal departments to prevent material shortages and production disruptions.

Production, Slitting & Shipping Scheduling

Coordinate production, slitting, and shipping schedules to meet customer delivery requirements.
Work closely with Production and Operations teams to optimize equipment utilization and workflow efficiency.
Prioritize orders and adjust schedules as necessary to accommodate changing customer demands and business priorities.
Monitor schedule adherence and communicate changes to stakeholders.

Shipping, Receiving & Freight Coordination

Oversee inbound and outbound logistics activities to ensure accuracy and efficiency.
Coordinate receiving, staging, inventory movement, and shipment preparation activities.
Schedule freight pickups and deliveries with carriers and logistics providers.
Communicate proactively with suppliers, carriers, and customers regarding shipment status.
Optimize transportation costs while maintaining required service levels and delivery performance.

Customer Service & Inside Sales

Serve as the primary point of contact for customer inquiries, order status requests, and service-related issues.
Provide professional and responsive support to customers while maintaining strong relationships.
Support inside sales activities, including quote follow-up, order processing, and customer account management.
Collaborate with Sales, Engineering, and Operations teams to deliver exceptional customer experiences.

Order Management & Customer Communication

Review and acknowledge all incoming customer purchase orders.
Confirm pricing, order details, and estimated shipping dates promptly.
Monitor open orders and proactively communicate delays, schedule changes, or potential issues.
Provide accurate and solution-oriented updates to customers regarding order status and delivery expectations.
Maintain customer records and documentation within company systems.

Sales & Operations Planning (S&OP)

Participate in monthly Sales & Operations Planning meetings.
Provide analysis and reporting on customer demand, open orders, inventory levels, material availability, and logistics constraints.
Collaborate with Production, Sales, Engineering, and Leadership teams to align customer demand with production capacity.
Support strategic planning efforts to improve delivery performance and inventory management.

Qualifications

Associate’s or Bachelor’s degree in Supply Chain, Business, Operations, Logistics, or a related field preferred.
Minimum 3–5 years of experience in logistics, procurement, supply chain, customer service, inside sales, or manufacturing operations.
Experience working in a manufacturing environment preferred.
Strong understanding of purchasing, inventory control, production scheduling, and freight management.
Excellent customer service, communication, and relationship-building skills.
Strong problem-solving and organizational abilities.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency in Microsoft Office applications and ERP/MRP systems.

Key Competencies

Leadership & Accountability
Customer Focus
Planning & Organization
Supplier Management
Communication & Collaboration
Problem Solving
Attention to Detail
Continuous Improvement
Decision Making
Time Management

Physical Requirements

Ability to sit, stand, and walk for extended periods.
Ability to occasionally lift up to 25 pounds.
Ability to work in both office and manufacturing environments as needed.

Success Measures

On-time delivery performance.
Inventory accuracy and material availability.
Supplier performance and responsiveness.
Customer satisfaction and response time.
Schedule adherence and production support effectiveness.
Freight cost management.
Order accuracy and timely customer communication.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience specialist jobs in louisville ky

Logistics Specialist + Inside Sales

Delivery Expert (01424)- 816 Eastern Parkway

Cut Sheet Specialist

IT Support Specialist

Business Development Specialist

Inventory Control Specialist

CUSTOMER SERVICE SPECIALIST

CS Workforce Specialist II

Reimbursement Specialist

Quality Assurance Specialist, PT (call center)

Logistics Specialist I

Precertification Specialist

Compliance Specialist

CS Workforce Specialist III

Disclosure Specialist- Release of Information

Patient Services Specialist

Admissions Specialist

Team Experience Specialist

LVL - Operations Specialist (SG 2) Starting Pay at $24.57

Reports Specialist

I want to receive the latest job alert for customer experience specialist in louisville ky

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