Top 256 Quality liaison Jobs in Louisville Ky

Customer Support Consultant - Lab Liaison
IDEXX —Louisville, KY
- $23.25 an hour
- Full-time
- Laboratory experience
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Patient Access and Intake Coordinator Full Time
Kindred Hospitals Dallas/Ft Worth District —Louisville, KY
- Full-time
- Hospital
- English
- Mid-level
Epic Clinical Support System Liaison, Jewish Hospital
UofL Health —Louisville, KY
- Full-time
- Computer literacy
- HIPAA
- Mid-level
2d
Quality Technician
NOVO Health Services, LLC —Louisville, KY
- Online Application
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health savings account
- AD&D insurance
Quick Apply
7d
Customer Relations Representative
Koroseal Interior Products —Louisville, KY
- Full-time
- Microsoft Excel
- Office
- Ability to sit for extended periods
- Paid training
- Paid holidays
Coordinator, Norton Medical Group Access Center, 8:30a-5p
Norton Healthcare —Louisville, KY
- Full-time
- Spanish
- Medical office experience
- English
- On-the-job training
1d
Student Admissions Specialist II
University of Louisville —Louisville, KY
- $42,866 - $64,299 a year
- Online Application
- Mid-level
- Master's degree
- University
2d
Office and Case Manager Liaison
Fuego Corporation —Louisville, KY
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Medical Records Specialist
Trilogy Health Services —Louisville, KY
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Health savings account
- Loan repayment program
Board Certified Behavior Analyst/BCBA- Hybrid/Remote
SpringHealth Behavioral Health and Integrated Care —Louisville, KY
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Doctoral degree
- Ability to lift 50 pounds
ASC Nurse Administrator - Louisville | No Weekends, Evenings, or On Call!!!
CPIhealth —Louisville, KY
- $115,000 - $125,000 a year
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Disability insurance
- Health insurance
Quick Apply
Project Manager
Harrell-Fish Inc. —Louisville, KY
- $90,000 - $150,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- AD&D insurance
Quick Apply
Sales Representative - KY Area Territory
Nordic Cold Chain Solutions —Louisville, KY
- Full-time
- Spanish
- Microsoft Excel
- English
Quick Apply
Licensed Counselor - Addiction Recovery
Wooded Glen Recovery Center —Henryville, IN
- Full-time
- Addiction Medicine
- Hospital
- LPC
Quick Apply
Quality Supervisor
Arvato —Shepherdsville, KY
- Weekends as needed
- Bachelor of Science
- Mid-level
- Supervising experience
- Commuter assistance
- Paid holidays
Quick Apply
QC Data Management Technician
Thalle Construction Company —Kentucky
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
Licensed Account Manager
Longevity Health —Louisville, KY
- Full-time
- Clean driving record
- Skilled nursing facility
- Nursing home
Quick Apply
Reverse Logistics Manager
Arvato —Louisville, KY
- Online Application
- Hybrid work
- 5 years
- Bachelor of Science
- Analysis skills
- Commuter assistance
- Paid holidays
Quick Apply
911 Network Engineer
Kraus Associates, Inc. —Kentucky
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Quality control
- Travel
- Health insurance
- Dental insurance
Quick Apply
Assessment and Field Support Nurse (Registered Nurse / RN)
BrightStar Care of Louisville —Louisville, KY
- $34 - $40 an hour
- Full-time
- RN License
- Customer service
- Mid-level
- Paid time off
Quick Apply
13d

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Customer Support Consultant - Lab Liaison

IDEXX -
Louisville, KY

Apply Now

Job Details

Full-time
$23.25 an hour
1 day ago

Benefits

Health insurance
Dental insurance
On-the-job training
401(k) 5% Match
Vision insurance
401(k) matching
Benefits from day one
Opportunities for advancement
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

As a Customer Support Consultant on our Lab Liaison team, you will collaborate with team members across IDEXX to research and resolve Reference Lab customer concerns and testing issues, providing proactive customer outreach and resolving issues promptly.

(This is a full-time position with excellent day-one benefits.)

If you’d like more information about laboratory jobs at IDEXX before applying, you can explore our Laboratory Careers web page: https://careers.idexx.com/us/en/referencelaboratories

Why this role matters:

IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it, including this role. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team.

In this role:

You will provide proactive customer outreach and resolve issues promptly to ensure an optimal customer experience.
You are preferably experienced in a technical field, veterinary practice, laboratory setting, and/or contact center environment.
You will collaborate with team members across IDEXX to research and resolve Reference Lab customer concerns and lab sample testing issues.
You are highly motivated, goal-oriented with strong computer and technical skills and an aptitude to learn.
You will be a master problem solver with fine attention to detail. Superb communication and listening skills are a must in order to be a successful customer support specialist.
You will maintain strong internal and external customer relationships through professional, clear, and empathetic communication.
You will support quality management systems and compliance requirements.
You have the ability to be on the phone/computer for up to 8 hours per day.

What you need to succeed:

Proficiency in Microsoft Office and other relevant systems, with technical aptitude to learn new tools, lab processes, and diagnostic terminology
High School diploma or equivalent required; Associate or Bachelor’s degree preferred
Strong customer service and interpersonal skills with experience in building and maintaining relationships
While not required, being fluent in both the French and English languages (verbal, reading, and written) is preferred
Analytical and problem-solving skills to research and resolve issues effectively, using critical thinking to make sound decisions
Excellent verbal and written communication skills, with the ability to explain complex information clearly and professionally
Ability to work collaboratively in a team-oriented environment, including across international teams and diverse cultures
Commitment to continuous learning and improvement, staying current with evolving processes, tools, and industry standards
Ability to handle challenging conversations with professionalism and empathy, ensuring customer needs are met throughout the process
Strong attention to detail and dedication to data accuracy and integrity to support compliance and quality standards
Ability to meet the physical requirements of the role, i.e. extended periods of sitting and frequent use of phones and computers, occasional lifting of items up to 25 pounds, and visual and auditory acuity for accurate computer work and effective phone communication

What you can expect from us:

The pay for this position is targeting: $23.25 / hr
Opportunity for annual cash bonus
Opportunity for performance based annual merit increase
Health / dental / vision benefits day one
5% matching 401k
On-the-job training and career advancement opportunities
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more

Schedule:

This is a full-time, benefitted position
The schedule for this position is: Monday - Friday
The hours for this position are: 8:30am-5:00pm
There will be rotating Saturday shifts (if you are on a Saturday rotating position, you will be off a day during the week)
The shifts and hours may vary slightly depending on business needs.
Reliable and dependable attendance is an essential function of this position.

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Knowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role.

This Customer Support Consultant position will be based out of our LOUISVILLE, KY location.

Does this sound like the opportunity for you? Apply today!

#LI-JO1

Apply Now

Refine Your Search

quality liaison jobs in louisville ky

Customer Support Consultant - Lab Liaison

Patient Access and Intake Coordinator Full Time

Epic Clinical Support System Liaison, Jewish Hospital

Quality Technician

Customer Relations Representative

Coordinator, Norton Medical Group Access Center, 8:30a-5p

Student Admissions Specialist II

Office and Case Manager Liaison

Medical Records Specialist

Board Certified Behavior Analyst/BCBA- Hybrid/Remote

ASC Nurse Administrator - Louisville | No Weekends, Evenings, or On Call!!!

Project Manager

Sales Representative - KY Area Territory

Licensed Counselor - Addiction Recovery

Quality Supervisor

QC Data Management Technician

Licensed Account Manager

Reverse Logistics Manager

911 Network Engineer

Assessment and Field Support Nurse (Registered Nurse / RN)

I want to receive the latest job alert for quality liaison in louisville ky

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