Top 9 Recovery agent Jobs in Louisville Ky

Senior Collections Specialist
Transcend Credit Union —Louisville, KY
- Pass drug screening
- Office
- High school diploma or GED
Quick Apply
2d
Camera Car Driver
River City Adjustment, Inc —Louisville, KY
- $600 - $900 a week
- 8 hour shift
- 18 years or older
- Mid-level
- Ob/Gyn
Quick Apply
repossession agent
River City Adjustment, Inc —Louisville, KY
- $700 - $2,000 a week
- Nights as needed
- Clean driving record
- CDL A
- Mid-level
- Paid training
- Opportunities for advancement
Quick Apply
Guest Services Manager
Churchill Downs Racetrack —Louisville, KY
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Bachelor's degree
Quick Apply
Customer Care Agent
Ashley Global Retail, LLC —Louisville, KY
- Bilingual
- 18 years or older
- Mid-level
- Disability insurance
- Health insurance
Pediatric Cardiovascular Perfusionist, Heart Center Administration
Norton Healthcare —Louisville, KY
- Full-time
- Surgery
- Mid-level
- 3 years
Sous Chef
Hotel Genevieve —Louisville, KY
- $65,000 - $75,000 a year
- Overtime
- Writing skills
- English
- Hotel
- Health savings account
- Paid holidays
Quick Apply
8d
Senior Pediatric Cardiovascular Perfusionist, Days
Norton Healthcare —Louisville, KY
- Full-time
- Surgery
- Bachelor's degree
- Operating room

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Senior Collections Specialist

Transcend Credit Union
Louisville, KY

Quick Apply

Job Details

2 days ago

Qualifications

High school diploma or GED

Full Job Description

Senior Collections Specialist

Transcend Credit Union is seeking an experienced Senior Collections Specialist to join our team. In this role, you will play a critical part in helping members navigate financial challenges while protecting the credit union's assets and supporting our mission of improving each member's financial well-being.

The ideal candidate is service-driven, results-oriented, and knowledgeable in all aspects of consumer collections, including delinquency management, repossessions, bankruptcies, and recovery efforts.

Must successfully complete:

Criminal background check
Credit check
Drug screen

What You'll Do

Collections & Member Assistance

Manage delinquent loan accounts in accordance with credit union collection policies and procedures.
Contact members by phone, mail, and other approved communication channels to determine causes of delinquency and establish repayment solutions.
Work collaboratively with members to create effective workout plans and bring accounts current whenever possible.
Maintain accurate account records, update system notes, and document collection activities.
Monitor and control delinquent accounts to minimize losses and maximize recoveries.
Prepare and coordinate repossession activities and assist with the assignment of approved outside recovery agents.
Handle warranty cancellations as needed.
Assist with the management of charged-off accounts and recovery efforts.

Legal & Compliance Support

File claims, coordinate legal processes, and attend hearings as needed.
Represent the credit union in depositions and court proceedings when required.
Maintain working knowledge of bankruptcy proceedings and assist with collection-related bankruptcy matters.
Ensure all collection practices comply with applicable laws, regulations, and credit union policies.

Reporting & Operational Support

Track and report recovery activity on a monthly basis.
Assist in preparing delinquency, charge-off, recovery, and other departmental reports.
Inform management of unusual collection issues or emerging trends.
Participate in the Collections and Call Center call queue as needed.
Maintain current knowledge of credit union products, services, policies, procedures, and regulations.

Service Excellence

Our team is committed to providing service that is:

Respectful
Resourceful
Attentive
Responsive
Accurate
Appreciative

The successful candidate will consistently deliver exceptional service to both internal and external members while fostering positive relationships and maintaining professionalism in every interaction.

Qualifications

High School Diploma required.
Five years of progressive experience in Collections in a Financial Institution or equivalent work experience preferred.
Maintain a consistently positive, helpful attitude with internal and external members. Act with a sense of urgency to resolve issues and provide outstanding service. Must be service driven.
Ability to abide by Transcend's Service Mission and Promises.
Present a polished, professional image regarding conduct and appearance.
Communication and interpersonal skills to effectively work with members and co-workers.
Ability to proficiently use a personal computer and applicable software employed by the Credit Union.
Self-motivated; ability to perform at a high level with minimum supervision. Driven by results.
Comprehensive knowledge of regulations and laws affecting Collections and Lending with emphasis on a strong working knowledge of the Foreclosure, Repossession, and Bankruptcy Code and Legal process.
Ability to handle multiple and/or changing priorities simultaneously.

Quick Apply

Refine Your Search

recovery agent jobs in louisville ky

Senior Collections Specialist

Camera Car Driver

repossession agent

Guest Services Manager

Customer Care Agent

Pediatric Cardiovascular Perfusionist, Heart Center Administration

Sous Chef

Senior Pediatric Cardiovascular Perfusionist, Days

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I want to receive the latest job alert for recovery agent in louisville ky

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