For over 30 years, the Kentucky Lottery has earned more than $7.2 billion for the Commonwealth of Kentucky. Our mission is fueling imagination and funding education for all Kentuckians. For nearly two decades, the largest chunk of proceeds – over $5 billion, has gone to funding programs to help Kentucky students stay home and attend college. We have continued to break records – earning over $1 billion in sales every fiscal year since ‘17 to continue to support these important programs.
As a company that was voted Best Places to Work for 6 consecutive years (2021-2026), our team and company values are what makes the difference to college students all across Kentucky.
The Kentucky Lottery’s Core Values:
- Integrity – We do the right thing.
- Accountability – We are accountable to the Governor, the General Assembly, the people of the Commonwealth and to each other.
- Social Responsibility – We are a good corporate citizen, giving back to the community.
- Diversity, Equity & Inclusion – We value and respect our colleagues, our customers, and the communities we serve.
- Teamwork – We believe in collaboration and the strength of people coming together to achieve something great.
- Innovation – We embrace innovation, working to proactively see opportunities.
- Fun – We have fun at work and enjoy a positive work environment.
We want to make winners out of our players, retailers, college students and our employees. We are looking for the best talent to join our winning team.
JOB SUMMARY
The QA Analyst I works collaboratively within the Information Technology department and with the various business units to execute and validate test cases based on specified system requirements. The QA Analyst I is responsible for creating end- to-end test plans; executing the plan and managing all activities in the plan to ensure that all objectives are being met and that solutions delivered work as expected. This includes the development and execution of test scripts, based on QA standards, for all KLC IT systems, those owned and operated by the KLC and those operated on behalf of the KLC by its vendors. These include the on-line gaming system, instant ticket validation system, back-office business system, web infrastructure, and all corporate network applications. Assists in the total project development process and provides specific system and business expertise necessary to implement KLC business systems.
ESSENTIAL DUTIES/RESPONSIBILITIES
- Develops and executes test plans and scripts for all KLC applications. This includes applications residing on the iSeries, Intel-based applications residing on the corporate server network, the online gaming system, etc. Effectively and efficiently turns functional requirements into test scenarios and performs various testing processes.
- Assures that functional specifications, vendor-supplied specifications and documentation adhere to KLC’s defined standards. Participates with software engineers and project leaders in the development of functional specifications designed for use in the development process and/or vendor selection.
- Identifies and evaluates test scenario errors and results. Works closely with application developers to determine problem resolution.
- Works closely with gaming vendor on managing and recording of all open code defects.
- Coordinates testing effort with applications users. Assists with the establishment of test plans and work schedules for completion of QA projects. Ensures that testing standards and procedures are followed.
- Analyzes and investigates product complaints or reported quality issues.
- Uses application and/or technical knowledge to assist users with problems and questions relating to the use of a KLC system.
- Creates and maintains documentation on all critical Quality Assurance processes.
- Performs various duties as assigned by the Manager, Quality Assurance, including preparing reports, attending meetings, and performing studies as they relate to information systems.
KNOWLEDGE/SKILLS/EXPERIENCE
- High school diploma or equivalent required; bachelor’s degree in information systems, computer science, or related field preferred.
- Minimum of 1-2 years’ hands-on experience in a quality assurance environment, focusing on software application and process testing. Experience working in an IBM iSeries and/or Windows environment required.
- Demonstrated understanding of testing best practices, version control and defect management, with working knowledge of distributed computing environments and ability to complete end-to-end testing.
- Familiarity with business systems (e.g., accounting, sales and marketing, purchasing, warehouse distribution) and related computer applications.
- Experience with project methodologies, internet commerce/application testing, hands-on equipment testing (e.g., vending machines), testing mobile apps across various platforms, and maintaining a QA environment for testing efforts.
- Strong analytical and troubleshooting skills, with the ability to grasp high-level business processes.
- High attention-to-detail and organizational skills, with the ability to remain focused and manage multiple tasks concurrently.
- Above-average computer proficiency, including strong working knowledge of Microsoft Office products and IT/Software project teams.
- Ability to communicate clearly and effectively at all levels, both verbally and in writing.
- Ability to work independently and as part of a team, with a focus on achieving deadlines, deliverables, and team-oriented goals.
Desirable:
- Software Quality Assurance certification(s).
- Knowledge of database structures and query tools.
- Familiarity with gaming systems.
- Experience with quality assurance tools, preferably JIRA Test Case Management and JIRA Issue Tracking.
CORE VALUES
Must be able to exhibit the KLC’s core values:
- Integrity – We do the right thing.
- Accountability – We are accountable to the Governor, the General Assembly, the people of the Commonwealth and to each other.
- Social Responsibility – We are a good corporate citizen, giving back to the community.
- Diversity, Equity & Inclusion – We value and respect our colleagues, our customers, and the communities we serve.
- Teamwork – We believe in collaboration and the strength of people coming together to achieve something great.
- Innovation – We embrace innovation, working to proactively see opportunities.
- Fun – We have fun at work and enjoy a positive work environment.
SUPERVISORY RESPONSIBILITIES
This position has no supervisor responsibilities.
WORKING CONDITIONS
- Must be available to work extended hours, with or without notice, if required, to resolve production issues.
- Office environment required for testing and other job functions.
- Remote work may be available occasionally.
PHYSICAL REQUIREMENTS
- Ability to lift up to 25 pounds: Occasionally
- Standing or sitting: Frequently
- Moving: Occasionally
- Reaching, writing, fingering, typing: Frequently
- Talking and hearing: Continuously
- Seeing - must be able to read reports and use a computer: Continuously
- Sitting for long periods of time: Continuously
BENEFITS
We offer a comprehensive employee benefits package including medical, dental, vision, wellness program, health savings account, flexible spending accounts, company paid life insurance, supplemental life insurance, company paid short-term and long-term disability, paid parental leave, voluntary benefit plans, generous paid time off plans, retirement plans – including 401(k), 457(b), IRAs, and a money purchase retirement plan in which after one year of service the company contributes the equivalent of 8% of your base pay.
Salary Range: $60,639-$75,798 (Midpoint). Our goal is to pay a competitive market salary for new employees, which is typically up to the midpoint of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills and internal pay equity.
The Kentucky Lottery Corporation is an equal employment opportunity employer. Our mission is to build a diverse, equitable and inclusive environment where everyone is valued. We’re all winners when we embrace our differences.
The Kentucky Lottery Corporation is committed to the full inclusion of all qualified individuals through all aspects of employment, and will provide reasonable accommodation, upon request, to assist with the job application or interview process, or performing the essential functions of a job. If reasonable accommodation is needed, please contact Human Resources.
Pay: $60,639.00 - $75,798.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
