Top 51 Technical support representative Jobs in Louisville Ky

Banking Technical Support Representative
Jack Henry —Louisville, KY
- $42,000 - $53,000 a year
- Full-time
- Research
- In-person
- 1 year
8d
Client Services Representative
Radial, Inc. —Louisville, KY
- $50,065 - $85,025 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Disability insurance
4d
Software Support Representative (ACH and Wires)
Jack Henry —Louisville, KY
- Weekends as needed
- Remote
- Research
- Mid-level
- 1 year
Patient Support Representative (2026-7250)
CareTria —Louisville, KY
- $17 - $18 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health insurance
3d
IT Co-op
Fives Intralogistics Corp. —Louisville, KY
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
3d
Call Center Supervisor
Associates in Dermatology —Louisville, KY
- $24 - $28 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Quick Apply
4d
Client Service Representative
ISCO Industries, Inc —Louisville, KY
- Marketing
- Mid-level
- Trade school
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Aline —Louisville, KY
- $18 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- Analysis skills
- Continuous improvement
Quick Apply
6h
Inside Sales Representative (ISR) - IT
Mirazon —Louisville, KY
- $20 - $24 an hour
- Full-time
- Hybrid work
- Office
- Continuous improvement
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
BioPharma Sales Rep – Entry/Exp.
Immune Biopharma —Lagrange, KY
- $83,145 - $121,680 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Customer Service Representative
NFI Parts —Louisville, KY
- Full-time
- Oracle
- Mid-level
- High school diploma or GED
- Paid holidays
- On-the-job training
Quick Apply
Outside Sales Representative
Groundworks Operations, LLC —Louisville, KY
- $200,000 - $600,000 a year
- Full-time
- Customer service
- Travel
- Entry level
- Paid training
- Paid parental leave
Quick Apply
Counter Sales Associate 1
DAIKIN COMFORT TECHNOLOGIES DIST INC —Louisville, KY
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Quick Apply
Sales & Service CRM Associate
Stock Yards Bank & Trust —Louisville, KY
- Full-time
- Office
- High school diploma or GED
- Quality control
- Health savings account
- AD&D insurance
Quick Apply
14d
Sr Specialty Sales Professional (Men's Health) - Lexington, KY
Mallinckrodt —Louisville, KY
- $90,000 - $129,000 a year
- Full-time
- Remote
- Data analysis skills
- Driver's License
- Bachelor's degree
Product Specialist
Neff Automation —Louisville, KY
- Hybrid work
- Computer literacy
- Engineering
- Basic math
Quick Apply
Government Sales Specialist
Krueger International Incorporated —Louisville, KY
- Full-time
- Office
- Entry level
- Under 1 year
- Paid holidays
- Disability insurance
Quick Apply
Clinical Specialist, Pelvic Health - Louisville, KY
Medtronic —Louisville, KY
- $76,000 - $114,000 a year
- Full-time
- Mid-level
- Master's degree
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
3d
Inside Sales Representative
Mobile Air & Power Rentals —Louisville, KY
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Dental insurance
- Paid time off
Quick Apply
On Site Representative Automotive
Henkel —Louisville, KY
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Inventory management
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
9d

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technical support representative jobs near louisville ky

Banking Technical Support Representative

Jack Henry -
Louisville, KY

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Job Details

Full-time
$42,000 - $53,000 a year
8 days ago

Qualifications

Financial services customer support
Customer support

Full Job Description

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

Jack Henry is seeking a Banking Technical Support Representative to join our Enterprise Payment Solutions Ensenta team. In this role, you will provide product support to customers via the telephone and/or internet. Using product knowledge, you will provide the highest level of service to resolve the customer’s issues and restore the customer to fully functioning status, while strengthening the customer Jack Henry relationship.

The EPS Ensenta Client Services team provides customer service to our financial institutions and partners. This team services as the first point of contact and call resolution support center offering case support to the customers. Shift Flexibility is needed to maintain the operational hours for a team of 9.

This is a remote position, with the exception of California. Candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Louisville, KY.

The salary range for this position is $42,000 - $53,000 and will be determined based on location and experience level.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

Provides level one troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem.
Research customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades.
Identifies and resolves application and service issues and any other questions that may arise. Answers general application questions.
Provides appropriate personnel with a precise understanding of user's issues when the problem needs to be escalated to a higher level.
Monitors incoming phone calls and/or case assignment queue and resolves in accordance with Service Level Standards (SLS). Use available support tools to assist the customer and/or recreate the issue.
Participates in training programs to continuously improve product knowledge and service skills.
May perform other job duties as assigned.

What you’ll need to have:

Minimum 18 months of experience in customer support (phone or onsite) within a financial institution with some technical customer support experience.
Must be able to work a shift that will be Monday-Friday 10AM to 7PM Central Time. *Shift is based of staffing needs.

What would be nice for you to have:

Associate or bachelor’s degree.
Minimum 12 months of experience in a Bank or Credit Union.
Knowledge in payment processing, specifically, Mobile Payments, ATM’s, Transaction Files.
Understanding of Financial Institution Products and technological Services.
Call center experience.
Ability to manage several queues at once.
Experience supporting customers for escalated technical issues.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

Apply Now

Refine Your Search

technical support representative jobs in louisville ky

Banking Technical Support Representative

Client Services Representative

Software Support Representative (ACH and Wires)

Patient Support Representative (2026-7250)

IT Co-op

Call Center Supervisor

Client Service Representative

Customer Service Representative

Inside Sales Representative (ISR) - IT

BioPharma Sales Rep – Entry/Exp.

Customer Service Representative

Outside Sales Representative

Counter Sales Associate 1

Sales & Service CRM Associate

Sr Specialty Sales Professional (Men's Health) - Lexington, KY

Product Specialist

Government Sales Specialist

Clinical Specialist, Pelvic Health - Louisville, KY

Inside Sales Representative

On Site Representative Automotive

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