The Volunteer Engagement Coordinator plays a key role in recruiting, managing, and retaining volunteers for SVDP.
Duties and Responsibilities Include:
Recruitment & Outreach
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Develop and implement strategies to recruit volunteers.
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Create promotional materials and attend community events to attract potential volunteers.
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Build relationships with SVDP Conferences, schools, businesses, and community groups.
Onboarding & Training
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Conduct interviews and screenings to assess volunteer suitability.
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Organize and lead orientations and training sessions to prepare volunteers for their roles.
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Provide resources and clear instructions to ensure volunteers understand expectations.
Volunteer Management
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Maintain accurate volunteer records and databases.
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Develop volunteer schedules and assign tasks based on skills and interests.
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Supervise volunteers during shifts and provide ongoing support.
Engagement & Retention
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Foster a positive and inclusive volunteer culture.
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Organize appreciation events and recognition programs.
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Regularly check in with volunteers to provide feedback and gather input.
Program Development & Evaluation
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Evaluate volunteer programs to improve efficiency and effectiveness.
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Collect feedback from volunteers and staff to refine processes.
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Monitor and report on volunteer hours, impact, and outcomes.
Communication & Collaboration
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Serve as the main point of contact between volunteers and staff.
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Communicate organizational goals and updates to volunteers.
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Collaborate with various departments to meet program needs.
Administrative Duties
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Maintain volunteer policies and procedures.
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Ensure compliance with legal and safety requirements related to volunteer activities.
Specific Knowledge, Skills, Abilities:
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Clear verbal and written communication for interacting with volunteers, staff, and external partners.
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Active listening to understand volunteer needs and concerns.
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Public speaking for orientations, trainings, and events.
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Ability to build rapport and maintain positive relationships with a diverse group of volunteers.
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Empathy, patience, and a welcoming attitude.
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Conflict resolution and diplomacy to handle sensitive situations.
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Ability to juggle multiple tasks, schedules, and events simultaneously.
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Strong attention to detail for managing volunteer records and documentation.
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Prioritization skills to meet program and volunteer needs efficiently.
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Inspire, encourage, and retain volunteers by fostering a sense of belonging and purpose.
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Team-building abilities to create a collaborative volunteer culture.
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Outreach skills to recruit new volunteers through community engagement.
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Storytelling and promotional writing to highlight volunteer opportunities and successes.
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Quick thinking and flexibility to handle last-minute changes or challenges.
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Basic data analysis and reporting skills to track volunteer impact and engagement.
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Event planning and coordination, specifically leading and planning large-scale events.
- Familiarity with nonprofit operations and mission-driven work.
Education, Qualifications, Certifications, Trainings, Licenses:
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Minimum High School Diploma
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Proficient in Microsoft Office 365
- Nonprofit experience is a plus
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Successfully pass any required pre-employment background and drug screening
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Maintain a valid Driver’s license, and personal auto insurance and be able to be insured by SVDP
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Commitment to the mission and goals of St Vincent de Paul Louisville
St Vincent de Paul, Louisville (SVDP) is one of the longest serving social charities in Louisville. Through our homeless shelters, supportive housing programs, professional case management, clinical services, Open Hand Kitchen, Food Pantry, and retail thrift stores, we house, feed, and support those in need with compassion and dignity.
Why Work With Us?
At SVDP, we believe in more than just a job! We offer our team a sense of purpose and pride in serving others. As part of our mission-driven team, eligible employees enjoy a comprehensive benefits package designed to support your well-being and growth.
Benefits Include:
Available Immediately Upon Hire:
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Paid holidays
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Free meals provided daily in our Open Hand Kitchen
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Free on-site parking
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Employee Assistance Program (EAP) – free counseling services
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Thrift store employee discount
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Eligibility for Public Service Loan Forgiveness (PSLF) program
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Mileage reimbursement (if applicable)
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Phone reimbursement (if applicable)
Available After 30 Days of Employment (Following the First of the Month):
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Employer-paid Short-Term Disability Insurance
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Employer-paid Long-Term Disability Insurance
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Employer-paid Life Insurance
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Health Insurance
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Dental Insurance
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Vision Insurance
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Voluntary Accident
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Critical Illness & Cancer
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Additional Voluntary Life
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Flexible Spending Accounts (FSA)
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Health Savings Account (HSA) – SVDP matches $ for $ up to $500/single ($20.83 per pay) and $1000/Family ($41.66 per pay)
Available After 90 Days of Employment (Following the First of the Month):
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401(k) Retirement Plan
- SVDP matches up to 3% after one year of service (hours must be met)
- Paid Time Off (PTO)
- Begins accruing on your first day and is available after 90 days
- Opportunity to discuss flexible schedule
Available After 6 Months of Employment:
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Access to Advanced Education and Training
- Clinical supervision support for employees in the Social Work/Human Services field pursuing higher credentialing
- Eligibility to apply for internal job opportunities
SVDP is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Employment decisions are made based on qualifications, merit, and organizational needs. As part of our commitment to equal opportunity and affirmative action, we actively encourage applications from women, minorities, individuals with disabilities, and veterans. If you require an accommodation during the application or hiring process, please contact Human Resources at [email protected].
