Top 23 Entry level technical support Jobs in Louisville Ne

Technical Support Representative
Orion Advisor Solutions —Omaha, NE
- $20.67 - $29.57 an hour
- Full-time
- Hybrid work
- Salesforce
- Mid-level
- Office
- Paid parental leave
- Loan repayment program
Platform Support Associate
Orion Advisor Solutions —Omaha, NE
- $20.67 - $29.57 an hour
- Full-time
- Hybrid work
- Salesforce
- Office
- High school diploma or GED
- Paid parental leave
- Loan repayment program
Division IT Support-Omaha
D.R. Horton —Omaha, NE
- Overtime
- Mid-level
- Office
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
12d
Desktop Support Technician
Ovation Workplace Services Inc —Omaha, NE
- $45,000 - $49,920 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
Customer Success Associate
Orion Advisor Solutions —Omaha, NE
- $20.67 - $29.57 an hour
- Full-time
- Hybrid work
- Salesforce
- Office
- High school diploma or GED
- Paid parental leave
- Loan repayment program
IT Support Specialist
Omaha's Henry Doorly Zoo and Aquarium —Omaha, NE
- From $18.62 an hour
- Weekends as needed
- Background check
- Computer science
- Computer Science
1d
IT Support Specialist
LBT, Inc. —Omaha, NE
- Mid-level
- Office
- Windows
Quick Apply
12d
Customer Experience Representative
Orion Advisor Solutions —Omaha, NE
- $20.67 - $29.57 an hour
- Full-time
- Hybrid work
- Salesforce
- Mid-level
- Office
- Paid parental leave
- Loan repayment program
Client Services Analyst I
National Indemnity Company —Omaha, NE
- Full-time
- Hybrid work
- Computer literacy
- Office
- Finance
- Wellness program
- Health insurance
Geek Squad Agent (Retail Store)
Best Buy —Omaha, NE
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
9d
Customer Care Analyst I
LTI TECHNOLOGY SOLUTIONS INC —Omaha, NE
- Full-time
- Computer literacy
- Research
- Mid-level
Quick Apply
Client Support Specialist - Technical
Intercontinental Exchange Holdings, Inc. —Omaha, NE
- Full-time
- Mid-level
- Windows
- Bachelor's degree
Microsoft Windows Field Deployment Technician
MKS2 Technologies —Omaha, NE
- $45,000 - $48,000 a year
- Weekends as needed
- Windows
- High school diploma or GED
- Clinic
Quick Apply
2d
On-Site Engineer
Five Nines Technology Group, LLC —Omaha, NE
- Mid-level
- Driver's License
- In-person
- Disability insurance
- Health insurance
Quick Apply
CUSTOMER SUPPORT REP
Pinnacle Bank/Bank of Colorado —Gretna, NE
- Weekends as needed
- Hybrid work
- Bilingual
- High school diploma or GED
- 1 year
- Paid holidays
- Paid time off
Quick Apply
9d
Customer Service Representative
Orion Advisor Solutions —Omaha, NE
- $19.82 - $26.16 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Paid parental leave
- Loan repayment program
BRUIN Consultant
Bellevue University —Bellevue, NE
- Multiple hires
- Computer literacy
- Basic math
- Research
Quick Apply
2d
Junior Technician
Schrock Innovations —Omaha, NE
- $17 an hour
- Weekends as needed
- Computer literacy
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
12d
Sales Associate / Customer Service Representative
Drybar Shops —Omaha, NE
- Part-time
- Serving
- Ability to walk for extended periods
- Merchandising
- Paid time off
- Flexible schedule

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Desktop Support Technician
Miller Electric Company —Omaha, NE
Hands-on experience with computer networking concepts including LAN/WAN setup, TCP/IP protocols, DNS configuration, VPNs, firewalls (e.g., Meraki), and network…
From $22 an hour
Quick Apply
14d
Helpdesk Specialist 1
Union Bank & Trust —Lincoln, NE
As a member of Union Bank and Trust’s front-line helpdesk team, you will answer questions and resolve basic technical problems in person, via telephone, or…
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

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Technical Support Representative

Orion Advisor Solutions -
Omaha, NE

Apply Now

Job Details

Full-time
$20.67 - $29.57 an hour

Benefits

Paid parental leave
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Pet insurance

Qualifications

High school diploma or GED
Stakeholder relationship building

Full Job Description

About this Opportunity:

The Technical Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational questions, guiding clients through core workflows, and ensuring accurate intake, documentation, and follow‑through. Success in this role depends on reliability, communication clarity, and steady progression of platform knowledge across Orion products—such as Orion, Redtail, and OCIO—but not limited to these offerings. Please Note: This posting may not refer to a specific open position. As we can regularly hire for this type of role, you may be considered for a potential, future opportunity.

Location:

It is anticipated that an incumbent in this role will work as a Hybrid employee, with three (3) or more days each week required on-site at one of the listed office locations.

Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.

In this role, you’ll get to:

Serve as a frontline point of contact for client inquiries across phone, chat, and case channels with professionalism and urgency
Provide clear training, guidance, and best practices to help clients navigate the workflows or platform topics they need support with, using your established support resources
Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related inquiries
Maintain strong adherence to schedules and support queue coverage across required channels
Own assigned Priority 1 (P1) and aged cases to completion, ensuring timely updates and accurate Salesforce documentation
Strive for first-contact resolution while minimizing unnecessary transfers
Maintain clean, complete case documentation that meets internal quality and audit standards
Stay up to date on platform updates, release notes, required certifications, and internal learning content
Identify opportunities to simplify client workflows or improve documentation and escalate through proper channels
Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes
Operate as a frontline contributor focused on delivering accurate, timely, and professional support across chat, phone, and case channels
Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways
Demonstrate first-contact resolution mindset and ownership of inquiries
Maintain strong performance across core service metrics including NPS, adherence, acceptance rate, quality, and documentation accuracy to support reliable service delivery
Escalate suspected product issues only after basic troubleshooting and documentation
Contribute to team improvement by identifying client trends or documentation gaps
Adhere to hybrid expectations and maintain a professional presence in all interactions

We’re looking for talent who:

Has strong verbal and written communication skills in client interactions
Manages multiple tasks in a fast-paced environment with attention to detail
Navigates and explains technology
Has strong problem-solving, organizational, and time management skills
Has a minimum of a high school; bachelor’s degree preferred
Preferably has prior customer service or technology support experience
Has less than one year of experience
Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization

#LI-AP1

#LI-Onsite

#LI-Hybrid

Recommended Skills:

Salary Range:

$20.67 - $29.57

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA—we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

Apply Now

Refine Your Search

entry level technical support jobs in louisville ne

Technical Support Representative

Platform Support Associate

Division IT Support-Omaha

Desktop Support Technician

Customer Success Associate

IT Support Specialist

IT Support Specialist

Customer Experience Representative

Client Services Analyst I

Geek Squad Agent (Retail Store)

Customer Care Analyst I

Client Support Specialist - Technical

Microsoft Windows Field Deployment Technician

On-Site Engineer

CUSTOMER SUPPORT REP

Customer Service Representative

BRUIN Consultant

Junior Technician

Sales Associate / Customer Service Representative

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