Top 33 Help desk support Jobs in Louisville Ne

Help Desk Specialist (Hybrid)
Alliant Insurance Services —Omaha, NE
- $25.50 - $29.50 an hour
- Email
- Mid-level
- 1 year
- Associate's degree
Quick Apply
4h
Desktop Support Technician
Ovation Workplace Services Inc —Omaha, NE
- $45,000 - $49,920 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
IT Support Specialist
RDG Planning & Design —Omaha, NE
- Research
- Mid-level
- Office
Workstation Support Associate
University of Nebraska System —Omaha, NE
- $49,000 a year
- Full-time
- Customer service
- Research
- Mid-level
- Paid holidays
- Retirement plan
Support - Elementary IT - District Wide
Westside Community Schools —Omaha, NE
- $19.85 an hour
- Full-time
- Google Workspace
- Computer literacy
- Mid-level
SCITLS Help Desk Technician III
General Dynamics Information Technology —Offutt AFB, NE
- $26.44 - $35.78 an hour
- Full-time
- 5 years
- High school diploma or GED
- Senior level
- Paid holidays
- 401(k) matching
SCITLS Client Services Support Specialist
General Dynamics Information Technology —Offutt AFB, NE
- $28.05 - $37.95 an hour
- Full-time
- 7 years
- Mid-level
- High school diploma or GED
- Paid holidays
- 401(k) matching
Ticket Management Associate
The Millennium Group —Omaha, NE
- From $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
District Technology Support Specialist
Educational Service Unit 3 —La Vista, NE
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds
Electronics Systems Support Technician
Radio Engineering Industries, Inc. —Omaha, NE
- Full-time
- Office
- High school diploma or GED
- Analysis skills
Quick Apply
4d
Level 3 Systems Administrator
InfiNet Solutions —Omaha, NE
- $30 - $40 an hour
- Full-time
- Azure
- Research
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
BRUIN Consultant
Bellevue University —Bellevue, NE
- Multiple hires
- Computer literacy
- Basic math
- Research
Quick Apply
2d
System Administrator
ALLO Communications LLC —Omaha, NE
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Microsoft Windows Field Deployment Technician
MKS2 Technologies —Omaha, NE
- $45,000 - $48,000 a year
- Weekends as needed
- Windows
- High school diploma or GED
- Clinic
Quick Apply
2d
Network Administrator
Radio Engineering Industries, Inc. —Omaha, NE
- On call
- Mid-level
- Windows
- 3 years
Quick Apply
Network Engineer II
Carrier Access IT —Omaha, NE
- On call
- Computer science
- Computer Science
- Research
- Health savings account
- Disability insurance
Sr. Microsoft Windows Field Deployment Technician
MKS2 Technologies —Omaha, NE
- $65,000 - $70,000 a year
- Weekends as needed
- Computer Science
- 5 years
- Office
Quick Apply
2d
Manager of Systems Development (On Site)
Father Flanagan's Boys' Home —Omaha, NE
- Weekends as needed
- Azure
- Computer Science
- 5 years
- Health insurance
- Tuition reimbursement
IT Advanced AI Programmer Analyst (AI Solutions)
Valmont Industries —Omaha, NE
- Full-time
- 6 years
- English
- Office
- Disability insurance
- Health insurance
2d
Senior Software Engineer, Core Experiences - Omaha, NE, USA
Speechify —Omaha, NE
- $140,000 - $200,000 a year
- Remote
- System design
- Senior level
- Negotiation

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help desk support jobs near louisville ne

Help Desk Specialist (Hybrid)

Alliant Insurance Services -
Omaha, NE

Quick Apply

Job Details

Full-time
$25.50 - $29.50 an hour
4 hours ago

Qualifications

Desktop computer repair
Peripheral setup
Hardware maintenance
Computer hardware
Peripheral hardware support

Full Job Description

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.
As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.

More information is available at www.alliant.com.

SUMMARY

Responsible for performing a variety of tasks including acquisition, installation, and maintenance of personal computers and software with local area network and wide area network connections; provides installation and support of equipment connected to centralized host systems; assists the user community in software problem resolution; establishes and maintains personal computer parts inventory for supplies and computer-related materials.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assists with technical support issues and responds to all problems in a timely, courteous manner;

Troubleshoots, isolates, documents, and resolves problems reported by users; organizes problem resolution based on type and severity of outage;

Informs users of progress and recommends a method to eliminate multiple calls on previously reported problems;

Identifies problem trends and makes recommendations to management in order to minimize ongoing issues;

Assists with hardware and software installations;

Builds and maintains PC systems; performs quality analysis and follow-up;

Assists with 1st and 2nd level support after normal business hours for all critical network systems;

Identifies and differentiates between hardware and software problems to assist with problem identification and resolution;

Initiates network troubleshooting and determination of appropriate escalation path;

Communicates accurate technical information to management, support staff and users;

Deploys and troubleshoots issues with VoIP Telephone system;

Resolves and works proactively on virus issues and initiatives;

Responds to a rapidly changing technical environment and the requirements of the user community;

Keeps current and knowledgeable on all corporate-approved software, as well as general technological advances;

Manages projects as assigned by the Helpdesk Manager;

Performs other duties as assigned

QUALIFICATIONS
EDUCATION / EXPERIENCE

Associate's Degree in computer technology or equivalent combination of education and experience

Two (2) or more years related work experience, minimum of 1 year experience in microcomputer hardware and peripherals repair and maintenance with previous exposure to Microsoft network environment

SKILLS

Excellent oral and written communication skills

Excellent customer service skills, including telephone and listening skills

Ability to work within a team and to foster teamwork

Good planning, organizational, and prioritization skills

Proficient in Microsoft Office products

#LI-DR2

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply" button.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [email protected]

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits

Quick Apply

Refine Your Search

help desk support jobs in louisville ne

Help Desk Specialist (Hybrid)

Desktop Support Technician

IT Support Specialist

Workstation Support Associate

Support - Elementary IT - District Wide

SCITLS Help Desk Technician III

SCITLS Client Services Support Specialist

Ticket Management Associate

District Technology Support Specialist

Electronics Systems Support Technician

Level 3 Systems Administrator

BRUIN Consultant

System Administrator

Microsoft Windows Field Deployment Technician

Network Administrator

Network Engineer II

Sr. Microsoft Windows Field Deployment Technician

Manager of Systems Development (On Site)

IT Advanced AI Programmer Analyst (AI Solutions)

Senior Software Engineer, Core Experiences - Omaha, NE, USA

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