Top 25 Customer service manager Jobs in Loveland, Co

Manager, Customer Support
Advanced Energy Industries, Inc. —Fort Collins, CO
- $85,000 - $120,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Employee stock purchase plan
4d
Customer Service Manager
RCI Metalworks LLC —Loveland, CO
- $55,000 - $65,000 a year
- Mid-level
- High school diploma or GED
- Organizational skills
Quick Apply
1d
Manager, Customer Service
Circle Graphics + Sensaria —Longmont, CO
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
Call Quality Analyst
Antech Diagnostics —Loveland, CO
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Continuing education credits
- Paid parental leave
IT Client Services Manager
Woodward, Inc. —Fort Collins, CO
- $113,000 - $181,000 a year
- Full-time
- Senior level
- Leadership
- Paid parental leave
- AD&D insurance
Quick Apply
13d
Account Mgr, Customer Service
Circle Graphics + Sensaria —Longmont, CO
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
Member Experience Administrator
Poudre Valley REA —Fort Collins, CO
- Marketing
- 5 years
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
Event Services - Client Account Manager
Allied Universal® Event Services —Fort Collins, CO
- $70,000 - $75,000 a year
- Overtime
- Mid-level
- High school diploma or GED
- Recruiting
- AD&D insurance
- Paid holidays
Quick Apply
5d
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —Longmont, CO
- $21.55 - $35.00 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
6d
Customer Service Manager (Route & Account Management) - Greeley, CO
Canteen —Greeley, CO
- $65,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
17h
Patron Experience (Customer Service) Manager
Estes Valley Library —Estes Park, CO
- $68,000 - $105,000 a year
- Weekends as needed
- Spanish
- 5 years
- Public speaking
Quick Apply
5d
Full-Time Customer Service Supervisor
KOHLS —Fort Collins, CO
- $20.75 - $32.20 an hour
- Weekends as needed
- 18 years or older
- Writing skills
- Merchandising
- Disability insurance
- Dental insurance
3h
Founding Business Operations & Customer Success Lead
Xeo Software —Fort Collins, CO
- $60,000 - $90,000 a year
- Full-time
- Hybrid work
- Office
- Senior level
- Health insurance
- 401(k)
Quick Apply
11d
District Manager
ALSCO —Fort Collins, CO
- $58,800 a year
- Weekends as needed
- Inventory management
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Lead - Full Time
Burlington —Johnstown, CO
- $16.16 an hour
- Part-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Health insurance
Customer Service Manager - State Farm Agent Team Member
Baille Barbour - State Farm Agent —Erie, CO
- $22 - $26 an hour
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Client Services Manager
Office Depot —Greeley, CO
- $21 - $25 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Commuter assistance
- Health savings account
Customer Experience Manager
Office Depot —Greeley, CO
- $20 - $25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Health savings account
Technical Customer Support Manager - Mission Critical Power
Stored Energy Systems —Longmont, CO
- $96,000 - $112,000 a year
- Full-time
- 7 years
- Driver's License
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Member Experience Lead
VASA Fitness —Greeley, CO
- $19.20 an hour
- Background check
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply

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Manager, Customer Support

Advanced Energy Industries, Inc. -
Fort Collins, CO

Apply Now

Job Details

$85,000 - $120,000 a year
4 days ago

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
401(k) matching
Employee discount
Volunteer time off
Life insurance
Paid sick time
Pet insurance

Qualifications

Customer communication
Bachelor's degree

Full Job Description

ABOUT ADVANCED ENERGY

Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.

WHY BE A PART OF ADVANCED ENERGY?

Some people say it’s like working in the best of two worlds. We operate like an agile, growing, small company – you can see your work make a difference to the company every day. Things move quickly and you can see and feel it. At the same time, we’re a global company founded in 1981 and have been publicly traded for more than 28 years. We have a strong cash position, deep trust and partnership with leading customers, a global best-in-class operations capability, and a proven leadership team. We have a track record and resources to make things happen both organically and inorganically. Being part of a nimble company with a solid foundation attracts team members that are capable, driven and like a challenge. Our employees collaborate and know how to have fun inventing, working, building and winning together. At our core, we are Advanced Energy – powering the future, together.

POSITION SUMMARY:

The Customer Support Representative Manager leads the Americas service operations, ensuring exceptional customer support and responsiveness to customer inquiries. This role is responsible for overseeing end-to-end service processes, including Return Material Authorizations (RMAs), service pricing, trade compliance, intercompany logistics, and customer order management. The Manager drives operational excellence through KPI management, process improvements, team training, and cross-functional collaboration while supporting the company's objectives for revenue growth and cash collection.

RESPONSIBILITIES:

Oversee and support customer service operations across the Americas region, driving team performance, customer satisfaction, and continuous process improvement.

Define, monitor, and report key performance indicators (KPIs) to drive operational excellence and continuous improvement.
Support corporate objectives related to revenue growth, inventory optimization, and cash collection performance.
Identify opportunities for process, system, and workflow enhancements, leading implementation efforts and ensuring successful execution.
Participate in global service reviews and cross-functional meetings, providing operational insights and regional updates.
Manage intercompany logistics and coordination for Return Material Authorizations (RMAs).
Oversee the full RMA lifecycle, including RMA creation, service quotation, PO acquisition, order processing, delivery documentation, invoicing, and closure.
Develop and maintain strong working relationships with manufacturing sites and key internal stakeholders at all organizational levels.
Resolve customer and operational issues related to pricing, freight, invoicing, and order fulfillment.
Ensure compliance with trade regulations and tariff requirements, applying applicable controls and processes.
Drive customer satisfaction through timely issue resolution, effective communication, and proactive account support.

WORK ENVIRONMENT:

Standard office environment
Fort Collins, Colorado

QUALIFICATIONS:

Knowledge of distribution channels and contracted sales representative relationships.
Ability to conduct and manage customer meetings.
Strong organizational skills, a proactive approach and an ability to work independently
Adaptable to systems and process changes
Proficiency in SAP Service Operations.
Service pricing management using SAP contracts and SFDC pricing tools preferred.
Strong organizational and communication skills.
Displays ability to communicate at all levels across the business.
Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint)
Fluent in English (written and spoken).

EXPERIENCE:

Essential:

5+ years of related experience providing factory service support or managing in the Semiconductor, Industrial or Medical sectors.
Experience creating RMA’s in SAP is preferred.
Experience managing and improving service processes: spare parts, used equipment, conversions, refurbishments, field service is preferred.

EDUCATION:

Bachelor's degree required

COMPENSATION:

As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific office location. The range of starting pay for this role is $85,000 - $120,000 per year.

BENEFITS:

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and discounted Employee Stock Purchase Plan.

In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In the U.S., we offer a rich benefits package that includes:

Medical - multiple medical plans are available to choose from
Short and long-term disability and life insurance
Health savings and flexible spending accounts
Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid sick time, and 12 paid holidays
8 hours of paid volunteer time off
8 weeks of paid parental leave for both parents
Company matched 401(k)
Tuition reimbursement
Expanded mental health coverage and employee assistance programs
Other voluntary benefits include critical illness, accident and hospital indemnity, pet insurance, identify theft, and legal assistance

Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Advanced Energy is also committed to providing reasonable accommodations in our job application process/procedures for qualified individuals with disabilities. If you require assistance in completing an Advanced Energy application, please reach out to [email protected].

CO ONLY:

Applications will be accepted through 9/18/2026, the company reserves the right to review applications at any point after they are submitted.

Nearest Major Market: Fort Collins
Nearest Secondary Market: Loveland

Apply Now

Refine Your Search

customer service manager jobs in loveland, co

Manager, Customer Support

Customer Service Manager

Manager, Customer Service

Call Quality Analyst

IT Client Services Manager

Account Mgr, Customer Service

Member Experience Administrator

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Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

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District Manager

Customer Experience Lead - Full Time

Customer Service Manager - State Farm Agent Team Member

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Customer Experience Manager

Technical Customer Support Manager - Mission Critical Power

Member Experience Lead

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