Top 61 Technical support Jobs in Loveland, Co

Systems Support Associate
U.S. Engineering —Johnstown, CO
- $25 - $35 an hour
- Full-time
- Construction site
- Writing skills
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
6d
Support Technician (L1) Colorado
Open Approach —Fort Collins, CO
- $60,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Word
- Computer Science
- Office
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Specialist
Sentinel —Fort Collins, CO
- $24 - $28 an hour
- Full-time
- Background check
- Azure
- Mid-level
- Health insurance
- Dental insurance
On-Site Support, Analyst II - Ft. Collins, CO
The Lincoln Electric Company —Fort Collins, CO
- $63,904 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
2d
IT Help Desk Technician
Elite Recruiting & Consulting Services —Loveland, CO
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Product Support Specialist II
Signature Aviation —Longmont, CO
- Full-time
- Mid-level
- Mechanical knowledge
- Paid parental leave
- Health savings account
IT Support Associate II, OTS
Amazon.com Services LLC —Loveland, CO
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Support Technician - CO
PTA Plastics —Niwot, CO
- $25 - $32 an hour
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
Desktop Support Engineer
Abacus Technical Services —Fort Collins, CO
- $25 - $28 an hour
- Contract
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
IT Field Support Technician
LifeStance Health —Fort Collins, CO
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Technical Support Analyst
Weld County, CO —Greeley, CO
- $34.99 - $45.49 an hour
- Full-time
- Background check
- Pass drug screening
- HIPAA
Customer Service Manager
Estes Valley Library District —Estes Park, CO
- $68,600 - $105,700 a year
- Weekends as needed
- Spanish
- 5 years
- Public speaking
- Health insurance
- Dental insurance
13d
Technical Support Engineer
Advanced Energy Industries, Inc. —Fort Collins, CO
- $65,000 - $100,000 a year
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
4d
Sr IT Site Support Specialist
Advanced Energy Industries, Inc. —Fort Collins, CO
- $45,000 - $65,000 a year
- 8 hour shift
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Employee stock purchase plan
3d
Desktop Support/ Help Desk/ Field Support (Loveland)
Axiom Technologies —Loveland, CO
- Part-time
- Computer Science
- Mid-level
- Ability to lift 50 pounds
5d
Device Specialist
City of Longmont - Longmont —Longmont, CO
- $33.31 - $37.02 an hour
- Online Application
- Computer Science
- Heavy lifting
- Research
- AD&D insurance
- Paid holidays
Quick Apply
Temporary IT Support Specialist
IMD —Windsor, CO
- $25 - $35 an hour
- Part-time
- Azure
- Mid-level
- Microsoft Office
- 401(k)
- Paid sick time
Quick Apply
Technical Support - Tier 2
American Innovations LTD —Fort Collins, CO
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
- Health insurance
- Dental insurance
Robotics Support Analyst I
eBay Inc. —Longmont, CO
- $17 - $27 an hour
- Full-time
- High school diploma or GED
- SQL
- Travel
- Paid time off
- Parental leave
Sr Technician, Client Services
City of Fort Collins —Fort Collins, CO
- $55,555 - $83,334 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Wellness program
- Paid holidays
6d

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Systems Support Associate

U.S. Engineering -
Johnstown, CO

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Job Details

Full-time
$25 - $35 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Enterprise software
High school diploma or GED
Desktop (troubleshooting support)
Desktop administration

Full Job Description

Do you believe no challenge is too complex to solve? You’ll fit right in at U.S. Engineering. We deliver award-winning mechanical contracting, construction, service, and maintenance solutions with a focus on performance and innovation. Our team of skilled and collaborative professionals drives every project from preconstruction through final testing, always aligned with our clients’ goals.

Systems Support Associate
Provide front-line technical support to team members with a customer service focus, assisting in resolving or escalating concerns related to networks, hardware, software, etc.

Principal Duties and Accountabilities:

Provide customer solution consulting to team members in all regions through a variety of communication channels (email, phone, chat, face-to-face).
Troubleshoot, diagnose, and resolve help desk tickets in a team-orientated environment, collaborating with the IT team and escalating as appropriate.
Complete documentation in the helpdesk ticketing system on all work performed.
Support process compliance.
Install and configure software or hardware updates or patches.
Evaluate and resolve network connectivity or communications systems issues.
Ensure systems and workstations are compliant with organizational policies and security standards.
Set up and deploy new user workstations or accounts.
Assist with asset tracking as well as inventory procurement and management.
Work safely and effectively in an active production environment while minimizing disruption to operations and adhering to all facility safety policies and procedures.

Education:

High School Diploma or equivalency required.
Bachelor’s degree in Computer Systems / Information Technology or equivalent preferred.

Experience:

1-3 years desktop support experience in a Microsoft Enterprise environment with 100+ employees.
Experience in mechanical, specialty trades contractor, or large general construction industry is a plus.

Knowledge, skills, and abilities:

Knowledge of:
- Network based applications such as: Exchange, AD, application license managers, etc.
- Hardware (printers and plotters, VOIP phone systems, PC hardware, iPads, cell phones)
- Applications (MS Office, IE, Chrome, Bluebeam, Skype, Autodesk Collection)
- Components in LAN/WAN networks.
Skills:
- Professionalism, Customer service, Documentation, Troubleshooting, Communication, Intrapersonal, Collaboration, Organizational.
Abilities
- Communicate at a high level with the IT team members and customers.
- Manage customer expectations.
- Prioritize and manage multiple tickets and maintain calm under pressure.
- Take full responsibility for ensuring the correct and timely resolution of tickets.
- Present information and respond to questions from groups of managers and customers.
- Develop and foster effective relationships.
- Communicate and collaborate effectively, verbal and written.
- Operates with a keen sense of detail with urgency – results driven.
- Desire for continuing education to foster individual skills development.
- Responsible for end user training on standard issue equipment and common applications.
- Work on our production floor or at jobsites, always with safety as the priority.
- Explain complex technical issues in language suitable for all team members regardless of computer/technical experience.

Physical and/or Travel Demands

Work outside of normal business hours as required to maintain customer satisfaction.
Frequent use of computer, including keyboard, viewing monitor for extended periods of time, physically moving throughout the office, jobsite trailer, or work area with infrequent use of a ladder or extended kneeling, crawling, etc. to complete IT related network cabling, equipment installation, and troubleshooting.
Frequent lifting, bending, stooping, reaching while handling computer equipment.
Travel as required to conferences and continuing education.
Occasional day trips between construction job sites, offices and manufacturing facilities.

Benefits and Compensation:

The range for this position has been established at $25-$35/hour and is U.S. Engineering good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training.
Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.
U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.
U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

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Refine Your Search

technical support jobs in loveland, co

Systems Support Associate

Support Technician (L1) Colorado

IT Support Specialist

On-Site Support, Analyst II - Ft. Collins, CO

IT Help Desk Technician

Product Support Specialist II

IT Support Associate II, OTS

IT Support Technician - CO

Desktop Support Engineer

IT Field Support Technician

Technical Support Analyst

Customer Service Manager

Technical Support Engineer

Sr IT Site Support Specialist

Desktop Support/ Help Desk/ Field Support (Loveland)

Device Specialist

Temporary IT Support Specialist

Technical Support - Tier 2

Robotics Support Analyst I

Sr Technician, Client Services

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