Top 39 Call center representative Jobs in Lowell, Ar

Customer Service Representative
GFL Environmental —Bethel Heights, AR
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Paid holidays
2d
Experienced Call Center Representative
Superior Collision Center —Rogers, AR
- Full-time
- Background check
- Computer literacy
- Reliable transportation
- Paid training
- Paid holidays
Sales Call Center Representative
McLarty Daniel —Springdale, AR
- $32,500 - $70,000 a year
- Full-time
- Business development
- Driver's License
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Call Center Support I
J.B. Hunt —Lowell, AR
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid parental leave
- Paid holidays
12d
Automotive Call Center Rep
McLarty Daniel —Springdale, AR
- $15 an hour
- Full-time
- Dealership
- Communication skills
- Entry level
- Paid training
- Employee discount
Quick Apply
People Support Center Representative I
J.B. Hunt —Lowell, AR
- Full-time
- Spanish
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Paid holidays
Consumer Service Representative
Daisy Manufacturing Co —Rogers, AR
- $33,696 - $36,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
12d
Automotive Call Center Rep / BDC
McLarty Daniel Buick GMC —Bentonville, AR
- Full-time
- Communication skills
- Entry level
- Paid training
- Employee discount
Quick Apply
Customer Care Specialist
Movista Inc —Bentonville, AR
- Full-time
- Spanish
- High school diploma or GED
- 1 year
Quick Apply
Bilingual Call Center Agent (Marshallese/English)
Community Clinic —Springdale, AR
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
10d
Sr Casualty Claims Intake Representative
J.B. Hunt —Lowell, AR
- Full-time
- Pass drug screening
- High school diploma or GED
- Mentoring
- Paid parental leave
- Paid holidays
Sales BDC Agent
Crain Automotive —Fayetteville, AR
- $14 - $20 an hour
- Dealership
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Customer Care Specialist (Bi-Lingual Spanish)
Movista Inc —Bentonville, AR
- Full-time
- Spanish
- High school diploma or GED
- 1 year
Quick Apply
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Pea Ridge, AR
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Pea Ridge, AR
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Representative

GFL Environmental -
Bethel Heights, AR

Apply Now

Job Details

2 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
Copy machines
High school diploma or GED
Fax machines

Full Job Description

At GFL our goal is to invest in our people and provide opportunities to grow for life!

Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!

15 days of paid time off.
4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.
401(k) with an employer match.
Paid holidays.
Employee Assistance Program with free counseling services.

Overview:

GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day.

Key Responsibilities:

Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.
Communicate clearly and concisely with on-the-road employees to give instructions and assistance.
Answer incoming and make outgoing customer telephone calls.
Receive and resolve, within established guidelines, customer questions and concerns.
Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.
Track customer information and concerns and enter data into database.
Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment.
Maintain new account files.
Work with supervisors to ensure that all missed stops and special pick ups are completed daily.
Provide timely and accurate information regarding missed stops or other customer concerns.
Generate call-in work orders for drivers.
Download, distribute and answer all customer inquiries received via email.
Take web request and process payments by phone.
Process customer payments via internet and take cash payments as needed.
Enter new subscription residential accounts into system.
Run credit checks on new customers.
Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled.
Key all new/cancelled accounts into Tower system and verify in system.
Scan all contracts into system and maintain records of them.
Assist in completing the Affirmative Action log for all applicants.
Assist in answering questions relating to benefits, vacation time, leave of absence, etc.
Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors.
Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
May provide back up assistance for Office Coordinator.
Perform other duties and responsibilities as required or requested by management.

Requirements:

High School Diploma or GED.
Two (2) to four (4) years customer service call center experience.
Operate standard office equipment (i.e., copier, facsimile, personal computer).

Knowledge, Skills and Abilities:

Ability to implement solutions to general and specific customer concerns.
Ability to work in fast-paced environment, meet time deadlines and perform under pressure.
Possess good organizational skills and record keeping skills.
Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.
Proficient in Microsoft Outlook, Microsoft Word and Excel.
Good problem solving ability.
Excellent data entry skills.

Physical/Mental Demands:

Ability to stand, sit, walk, use hands and fingers, talk and hear.
Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions:

Work in indoor office environment 95% of the time.
Noise level is usually moderate.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Job Details

Job ID:

R37785

Job Profile:

Customer Service Representative II

Job Country:

United States

Apply for this position

Apply Now

Refine Your Search

call center representative jobs in lowell, ar

Customer Service Representative

Experienced Call Center Representative

Sales Call Center Representative

Call Center Support I

Automotive Call Center Rep

People Support Center Representative I

Consumer Service Representative

Automotive Call Center Rep / BDC

Customer Care Specialist

Bilingual Call Center Agent (Marshallese/English)

Sr Casualty Claims Intake Representative

Sales BDC Agent

Customer Care Specialist (Bi-Lingual Spanish)

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

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