Top 31 Technical support representative Jobs in Lowell, Ar

Call Center Support I
J.B. Hunt —Lowell, AR
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid parental leave
- Paid holidays
Customer Service Professional III
UL Solutions —Lowell, AR
- $28,800 - $38,400 a year
- Holidays
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Operations Engineer I
J.B. Hunt —Lowell, AR
- Full-time
- Computer Science
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
2d
Network Operations Center (NOC) Analyst II
OzarksGo —Fayetteville, AR
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Rep II
Simmons Prepared Foods Inc —Siloam Springs, AR
- Mid-level
- Office
- High school diploma or GED
Quick Apply
2d
Sales Representative | Networking Solutions
Teltonika —Bentonville, AR
- Full-time
- Mid-level
- Travel
- Organizational skills
- Health insurance
- 401(k) matching
Quick Apply
Technology Sales Representative
GFI Digital —Lowell, AR
- Full-time
- Customer service
- Mid-level
- Communication skills
- Health savings account
- Dental insurance
Quick Apply
3d
CSR I
Simmons Animal Nutrition, Inc —Siloam Springs, AR
- Military
- Office
- High school diploma or GED
Quick Apply
Account Specialist
Motion Industries (MOT) —Springdale, AR
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Sales Representative
Summit Fire & Security —Rogers, AR
- $60,000 - $90,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Disability insurance
3d
[EDGE Mid-Market Oracle Inside Sales Representative
Accenture —Bentonville, AR
- $68,300 - $126,100 a year
- Full-time
- Hybrid work
- Oracle
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
4d
Customer Service Representative and Sales
Zachery Prothro Insurance LLC —Fayetteville, AR
- $24,000 - $60,000 a year
- Full-time
- Bilingual
- Google Workspace
- Sales
- Professional development assistance
- Flexible schedule
Quick Apply
Territory Manager
Hologic —Bentonville, AR
- $150,000 - $225,000 a year
- Customer service
- Driver's License
- Bachelor's degree
1d
Sales Representative
Impact Fire Services —Bentonville, AR
- Online Application
- Background check
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Quick Apply
Fluid Power Specialist
1110 Applied Industrial Technologies - Dixie, Inc. —Springdale, AR
- Full-time
- Schematics
- Customer service
- English
Associate Client Director, Retail Media
NielsenIQ —Bentonville, AR
- $98,000 - $110,000 a year
- Full-time
- Hybrid work
- Conflict management
- Senior level
- Communication skills
- Health insurance
- Parental leave
Quick Apply
Fire Life Safety Sales Executive
Summit Fire & Security —Rogers, AR
- $60,000 - $90,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
3d

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Call Center Support I

J.B. Hunt -
Lowell, AR

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Title:

Call Center Support I

Department:

Customer Service & Contact Center Operations

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under close supervision, this position will support internal and external clients and customers by routing phone calls, answering questions, and resolving basic problems, while providing first in class customer service.

Job Description:

Key Responsibilities:

Answer inbound customer service calls and inquiries via the telephone, email, or chat; provide first-level response, troubleshoot issues, resolve basic technical problems, and redirect phone calls when appropriate
Administer programs, projects, and/or processes specific to the operating unit served
Engage in ongoing training and professional development activities focused on enhancing skills and abilities to grow within the industry
Research and report on client complaints, help resolve client complaints, and ensure that problems can be resolved in a timely manner; monitor and follow-up with internal teams for feedback on outstanding complaints
Identify employee, client, or customer issues and determine appropriate course of action for effective resolution
Receive and respond to routine correspondence following established procedures not requiring management review
Understand and implement administrative, application, or software systems, procedures, policies, and practices
Communicate with people within and outside of the organization (answering questions, addressing concerns, resolving basic problems, etc.)
Collaborate with team and internal business partners to resolve basic challenges and develop useful knowledge becoming fluent in the language of logistics and transportation

Qualifications:

Minimum Qualifications:

High School Diploma or GED equivalent with 1 year of customer service-related experience and/or military equivalent

Preferred Qualifications:

College coursework experience and/or 1 year of experience within customer service or help desk atmosphere
Ability to work both individually and as a team
Ability to use a logical approach to derive a specific conclusion from general ideas
Experience in the transportation industry
Experience working in a fast-paced environment
Knowledge of J.B. Hunt
Proficient Computer Skills including Microsoft Office Suit (PowerPoint, Excel, Outlook, etc.)
Ability to meet or exceed customer needs and expectations to provide excellent service
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

Associates: Business Administration/Management, GED (Required), High School (Required)

Work Experience:

Clerical/Administrative, Customer Service/Account Manager

Job Opening ID:

00634298 Call Center Support I (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Apply Now

Refine Your Search

technical support representative jobs in lowell, ar

Call Center Support I

Customer Service Professional III

Operations Engineer I

Network Operations Center (NOC) Analyst II

Customer Service Rep II

Sales Representative | Networking Solutions

Technology Sales Representative

CSR I

Account Specialist

Sales Representative

[EDGE Mid-Market Oracle Inside Sales Representative

Customer Service Representative and Sales

Territory Manager

Sales Representative

Fluid Power Specialist

Associate Client Director, Retail Media

Fire Life Safety Sales Executive

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