Top 27 dispatch supervisor Jobs in lowell ma

Service Coordinator
Fire Equipment Inc —Medford, MA
- $26.44 - $40.87 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
13d
Supervisor, TransGas Dispatch
National Grid —Lowell, MA
- $72,000 - $82,000 a year
- Weekends as needed
- Hazmat Endorsement
- Mid-level
- 3 years
- Opportunities for advancement
Dispatcher
TForce Direct —Billerica, MA
- $22 - $25 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Health savings account
- Health insurance
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Transportation Coordinator
NRT Bus, Inc. —Newbury, MA
- $25 an hour
- Full-time
- CDL
- High school diploma or GED
- In-person
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Operations Coordinator
Commercial Cleaning Service, Inc. —Allston, MA
- From $55,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
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2d
Fleet Operations Supervisor
AAA Northeast —North Andover, MA
- $82,000 - $86,000 a year
- Full-time
- Mid-level
- Driver's License
- Team management
- Health insurance
- Dental insurance
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Dispatchers
NURSECARE Transportation —Methuen, MA
- Computer literacy
- DOT physical examination
- High school diploma or GED
Operations Supervisor
Casella Waste Systems, Inc. —Peabody, MA
- $85,000 - $110,000 a year
- Full-time
- Management
- Mid-level
- CDL
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Dispatch Supervisor
Optima Courier Inc —Wilmington, MA
- $22 - $25 an hour
- Weekends as needed
- 5 years
- Writing skills
- Analysis skills
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Director of Communications - Emergency Medical Services/Dispatch
CATALDO AMBULANCE SERVICE —Malden, MA
- $125,000 - $150,000 a year
- Full-time
- Background check
- 18 years or older
- 7 years
- Health insurance
- Dental insurance
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Truckload Logistics Scheduler, Warehouse Expansion
Connexion —Groton, MA
- $25 - $30 an hour
- Overtime
- Mid-level
- Warehouse
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1d
Fleet Supervisor
Townsend Oil Company —Danvers, MA
- Mid-level
- High school diploma or GED
- Organizational skills
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Transportation Manager
Mass Convention CenterAuthority —Boston, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- 3 years
Quick Apply
13d
Transportation Agent
Mass Convention CenterAuthority —Boston, MA
- $21.50 an hour
- Part-time
- Driver's License
- Outdoor work
- Entry level
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Transportation Supervisor, 3rd Shift
Baldor Specialty Foods —Chelsea, MA
- Extended hours
- DOT physical examination
- Mid-level
- Ability to lift 50 pounds
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Operations and Dispatch Manager (Van Line and Local Experience Required)
Piece by Piece Movers —Clinton, MA
- $28 - $36 an hour
- Extended hours
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Principal Clerk Transportation Department - 12 months
Haverhill Public Schools —Haverhill, MA
- $41,789 - $47,404 a year
- Full-time
- Bilingual
- School experience
- CPR Certification
14d
Principal Clerk - Transportation Department
Haverhill Public Schools —Haverhill, MA
- $41,789 - $47,404 a year
- Full-time
- Bilingual
- School experience
- CPR Certification
Quick Apply
13d
Temporary FIFA Uber Shuttle Drop-Off Support Staff
TMS —Boston, MA
- Temporary
- Customer service
- Computer skills
- Communication skills
Operations Supervisor- Massachusetts
Circuit —Boston, MA
- $70,000 - $75,000 a year
- Weekends as needed
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
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dispatch supervisor jobs near lowell ma

Service Coordinator

Fire Equipment Inc -
Medford, MA

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Job Details

Full-time
$26.44 - $40.87 an hour
13 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Administrative experience
High school diploma or GED
Sales management systems proficiency
CRM system proficiency
Customer service problem-solving

Full Job Description

Service Coordinator – Test & Inspection Division

Location: Medford, MA
Department: Operations
Reports To: Service Manager
Compensation: $26.44-$40.87

About Fire Equipment Inc. (FEI)

Fire Equipment Inc. (FEI) is a trusted leader in fire protection services across New England. With over 90 years of experience, FEI provides comprehensive life safety solutions—from system design and installation to inspection, testing, and maintenance.

As a third-generation, family-owned company, FEI values communication, teamwork, and service excellence. Our mission is to deliver total life safety solutions that protect lives, property, and valuable assets—while providing outstanding customer care and long-term reliability.

Position Summary

The Service Coordinator supports the Test & Inspection Division by coordinating, scheduling, and managing the day-to-day activities of field technicians performing inspections and testing of fire protection systems.

This position serves as a key liaison between customers, technicians, and management—ensuring inspections are scheduled efficiently, completed on time, and compliant with NFPA codes, local regulations, and contractual requirements. The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced environment with competing priorities.

Key Responsibilities

Schedule and coordinate technicians for inspection, testing, and preventive maintenance of fire alarm, sprinkler, suppression, and other life safety systems.
Prioritize and assign work based on technician skill level, licensing, location, and workload.
Communicate with customers to confirm appointments, reschedule as needed, and provide updates on inspection timelines.
Prepare, distribute, and close out work orders, inspection reports, and compliance documentation.
Track inspection completion, deficiencies, and reinspection needs within the CRM system.
Collaborate with dispatch, service operations, and management to optimize technician productivity and route efficiency.
Maintain accurate and up-to-date customer and inspection records in the CRM (Salesforce preferred).
Respond to customer inquiries and resolve scheduling or documentation issues in a timely and professional manner.
Support the Service Manager and Test & Inspection Supervisor with administrative tasks, reporting, and compliance monitoring.
Provide backup support for other service coordination functions as needed.

Qualifications

Minimum 2 years of experience in service coordination, dispatching, or administrative support (fire protection or related trade preferred).
Excellent organizational and time management skills with strong attention to detail.
Clear and professional verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Proficiency with Microsoft Office (Word, Excel, Outlook) and CRM platforms; Salesforce experience a plus.
High school diploma or GED required.
Strong customer service orientation and problem-solving ability.
Team player with a positive attitude and commitment to operational excellence.

Compensation & Benefits

Competitive hourly pay based on experience.
401(k) with company match.
Medical, dental, and vision insurance.
Company-paid life and disability insurance.
Paid vacation, holidays, and sick time.
Ongoing training and opportunities for advancement within FEI.

Why Join FEI?

At Fire Equipment Inc., you’ll be part of a collaborative team dedicated to safety, service quality, and customer satisfaction. We provide comprehensive training, structured growth opportunities, and a supportive workplace where your contributions make a difference every day.

Work Location: On-site – Medford, MA

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. EOE disability/veteran.

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Refine Your Search

dispatch supervisor jobs in lowell ma

Service Coordinator

Supervisor, TransGas Dispatch

Dispatcher

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Operations Coordinator

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Operations and Dispatch Manager (Van Line and Local Experience Required)

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Service Coordinator – Test & Inspection Division

About Fire Equipment Inc. (FEI)

Position Summary

Key Responsibilities

Qualifications

Compensation & Benefits

Why Join FEI?

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