Top 102 Guest service agent Jobs in Lowell Ma

Guest Service Agent
Your Employer —Tewksbury, MA
- $17 - $19 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Guest Service Agent
Boston Harbor Hotel —Boston, MA
- $30.74 - $31.74 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
2d
Front Desk Agent On Call
Pyramid Hotel Group —Cambridge, MA
- $25 an hour
- Part-time
- Writing skills
- Hotel
- Analysis skills
- Health insurance
- Paid time off
8d
Front Desk Agent
Element by Marriott —North Chelmsford, MA
- $16 - $18 an hour
- Full-time
- Background check
- Hospitality
- Customer service
- Health insurance
Quick Apply
8d
Cannabis Sales Associate (Muse) PT
Reverie 73 —Lowell, MA
- From $18 an hour
- Part-time
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
8d
Guest Service Agent
Hyatt House Boston/Waltham —Waltham, MA
- $20 an hour
- Full-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
7d
Front Desk Agent
The Liberty Hotel —Boston, MA
- $29.48 an hour
- Full-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
Quick Apply
8d
Front Desk Agent
Hilton Garden Inn Burlington —Burlington, MA
- $18 - $20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Boston, MA
- $30.74 - $31.74 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
2d
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Reception Agent
The Atlas Hotel —Boston, MA
- $28 - $31 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Night Auditor
Sonesta —Andover, MA
- $17.50 - $18.50 an hour
- Part-time
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
Reservations Agent - Hotel Commonwealth
Sage Hospitality —Boston, MA
- $31 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Commuter assistance
- Health insurance
13d
Guest Service Agent
AC Hotel Boston Cambridge —Cambridge, MA
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
14d
Front Desk Agent
The Colonnade Hotel —Boston, MA
- $25 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Agent
Westmont Group —Boston, MA
- $23.07 - $32.95 an hour
- English
- Hotel
- High school diploma or GED
Quick Apply
12d
Front Desk Agent
Marriott International, Inc —Peabody, MA
- $22.35 - $23.85 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
HOLIDAY INN SALEM (I-93 AT EXIT 2) —Salem, NH
- $17 - $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
RI Burlington- Front Desk Agent
The Residence Inn by Marriot - Boston Burlington —Burlington, MA
- Full-time
- Hotel
- Organizational skills
- Communication skills

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guest service agent jobs near lowell ma

Guest Service Agent

Your Employer
Tewksbury, MA

Apply Now

Job Details

Full-time
$17 - $19 an hour

Benefits

Free parking
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Serving clients
Coaching
Employee relationship building

Full Job Description

Guest Service Agent

Are you ready to be a part of a great team with many growth opportunities? Are you someone who smiles at every person you see or are you someone who strives to make a positive difference in someone's day? Join us as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences!

You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit.

Responsibilities:

Greet guests upon arrival with a warm and sincere welcome.
Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignments.
Issue keys while ensuring utmost safety and confidentiality.
Maintain and protect guest privacy and discretion.
Settle guest accounts while ensuring all services standards are followed.
As an Ambassador of the hotel, you will assist guests and answer inquiries regarding hotel facilities in an informative and helpful way.
Drive revenue through room upsells and cross-promotion of other hotel outlets.
Builds strong rapport with support departments.
Create reservations for guests who are at the desk or who call in after hours.
Consistently offers professional, engaging and friendly service.
Resolve guest issues and inquires, and escalate to Supervisor or Manager when appropriate.
Other duties as assigned

Requirements:

Ability to work all shifts including overnights, weekends, and holidays.
Previous experience in hotel front office operations preferred.
Proficiency in English required, bilingual is an asset.
Excellent written/verbal communication, coaching and interpersonal skills.
Strong guest service orientation, utilizing empathy and creative thinking.
Ability to work well under pressure.
Thrives in a fast-paced environment.
Must have open availability work weekends and holidays.

Physical:

Frequent walking and standing during shift
May occasionally exert up to 25 pounds lift, carry, push, or pull objects

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

What You Can Expect -

Competitive Pay
Bonus Opportunities
Training & Development
Opportunity for Advancement
Medical
Dental
Vision
401k with Match
Paid Time Off
Holiday Pay
Free Parking
Hotel Discounts
Safe Work Environment
Creating memorable experiences one guest at a time
Opportunities to give back to the community through our global focus efforts

The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.

Apply Now

Refine Your Search

guest service agent jobs in lowell ma

Guest Service Agent

Guest Service Agent

Front Desk Agent On Call

Front Desk Agent

Cannabis Sales Associate (Muse) PT

Guest Service Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent

Guest Service Agent

Reception Agent

Night Auditor

Reservations Agent - Hotel Commonwealth

Guest Service Agent

Front Desk Agent

Overnight Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

RI Burlington- Front Desk Agent

I want to receive the latest job alert for guest service agent in lowell ma

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