Top 487 Customer specialist Jobs in Lubbock, Tx

Agency Temp EEO Specialist
Insperity Services, L.P. —Texas
- $64,800 - $73,725 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
6d
(USA) Member Specialist
Sam's Club —Lubbock, TX
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Patient Services Representative
Fertility Specialists of Texas —Lubbock, TX
- Full-time
- Spanish
- HIPAA
- English
Quick Apply
EMS Registration & Billing Specialist
UMC Health System —Lubbock, TX
- Full-time
- English
- Administrative experience
- High school diploma or GED
Event Specialist
Lubbock Event Rentals —Lubbock, TX
- $34,000 - $37,500 a year
- Full-time
- Inventory management
- Computer literacy
- Reliable transportation
- Paid time off
Quick Apply
PATIENT CARE SPECIALIST
Carenomics —Lubbock, TX
- $16 - $17 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Store Protection Specialist
Ross Stores —Lubbock, TX
- Background check
- Supervising experience
- Conflict management
Referral Coordinator | Referral Center | UMC Physicians
UMC Health System —Lubbock, TX
- Full-time
- Medical office experience
- Office
- Data entry
- Paid holidays
- Disability insurance
6d
Customer Support Specialist (Public Sector SaaS)
FUND ACCOUNTING SOLUTION TECHNOLOGIES LLC —Lubbock, TX
- $50,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Finance
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
To Go - Aspen Creek
Aspen Creek Grill —Lubbock, TX
- Part-time
- Restaurant
- Entry level
Quick Apply
Claims Management Specialist
UMC Health System —Lubbock, TX
- Full-time
- Writing skills
- Office
- High school diploma or GED
Warehouse Specialist 1st Shift (8:00am - 4:30pm) $19.50/hour
Steel and Pipe Supply —Lubbock, TX
- $19.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Basic math
- Forklift
Quick Apply
13d
Customer Experience Specialist, Gallery
Tesla —Lubbock, TX
- Part-time
- Dealership
- Driver's License
- 1 year
- Employee assistance program
- 401(k) matching
Cash Management Specialist
UMC Health System —Lubbock, TX
- Full-time
- Customer service
- Computer literacy
- Writing skills
11d
R1435H - Donation Communication Coordinator - Night Shift
LifeGift Organ Donation Center —Lubbock, TX
- Full-time
- Remote
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Health savings account
- Disability insurance
Quick Apply
5d
Card Services Specialist
TEXAS TECH FEDERAL CREDIT UNION —Lubbock, TX
- Full-time
- Microsoft Outlook
- Research
- Mid-level
10d
Remote Collection Specialist
AADVANTAGE LAUNDRY SYSTEMS LLC —Lubbock, TX
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Denials & Follow Up Specialist
MicroGenDX LLC —Lubbock, TX
- $18 - $20 an hour
- Full-time
- Writing skills
- Basic math
- HIPAA
Quick Apply
Asset Protection Specialist
Home Depot —Lubbock, TX
- Mid-level
General Manager
Goodwill Industries of Northwest Texas —Lubbock, TX
- $18 - $20 an hour
- Full-time
- Ability to walk for extended periods
- Merchandising
- Basic math
Quick Apply

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Agency Temp EEO Specialist

Insperity Services, L.P. -
Texas

Apply Now

Job Details

Full-time
$64,800 - $73,725 a year
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Resource allocation
Employee misconduct investigations
Investigations regulatory compliance
Labor dispute resolution
Employee grievance management
Anti-discrimination law
Caseload management
Client rapport building
Filing
Mid-level
Incident Escalation
3 years
Bachelor's degree in business administration
Harassment and discrimination prevention compliance
Records management
Bachelor's degree
Human Resource Management
HR compliance
Client retention
Task prioritization
Decision making
Industry trends
Industrial & Organizational Psychology
Employee relations management
Client management
SHRM Certified Professional
Professional In Human Resources
Settlement negotiation
Progress management
Investigative reports

Full Job Description

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

Agency Temp EEO Specialist

This position is responsible for conducting thorough and impartial investigations into complaints of discrimination, harassment, and other EEO violations originating from client companies. This role requires significant decision-making governed by federal, state, and local employment laws, EEO best practices, and internal procedures and guidelines with the goal of minimizing potential liability to Insperity and clients. The EEO Specialist must adeptly balance customer service and support with compliance to help clients foster workplace environments that are inclusive, respectful, and free from discrimination.

Responsibilities:

Assesses incoming complaints to the EEO Services Team to determine the presence of adverse action and protected basis. Utilizes company guidelines to determine the appropriate department to manage resolution.
Utilizes best practices and internal processes to plan, conduct, and complete prompt, thorough, and unbiased investigations into allegations of harassment, discrimination and other applicable federal and state EEO statutes involving client worksite employees. Analyze and assess fact patterns to determine when timely escalation to applicable leadership or other partners is needed.
Manages multiple investigative matters with competing and changing deadlines. Prioritizes tasks, allocates resources efficiently, and adjusts strategies as needed to ensure timely and thorough completion of all investigations. Communicate effectively with stakeholders to manage expectations and provide updates on investigation progress.
Evaluates investigative findings to determine the best practices approach(es) to resolving matters. Resolutions include preparing and submitting clear, concise and grammatically correct position statements, negotiating settlements via direct discussions with plaintiff’s counsel, complaining employees, and client contacts, participating in agency conciliation efforts including mediation, Fact Finding calls, Requests for Information (RFI), investigative hearings, and other agency-required processes. Facilitates necessary closure and findings calls, inclusive of recommendations, with applicable stakeholders. Partner with Service for effective implementation of recommendations at the conclusion of the matter.
Maintains accurate case files and corresponding documentation in case management systems and databases daily. Ensures investigative details and summaries are clear and thorough while also visible and quickly actionable by legal partners and EEO leadership.
Develops rapport and acts as primary point of contact and subject matter expert with applicable stakeholders to collaborate and influence the timely completion of investigations and corresponding resolutions. Consistently delivers on Insperity’s customer-for-life strategy with high levels of customer service and focus on client retention.
Develops and appropriately leverages internal relationships as resources in navigating client interactions to deliver value-added service and Participates in focused outreach and education initiatives regarding EEO services offerings, industry trends, and new legal developments.
Participates in continuous education to maintain current and comprehensive knowledge of Federal and State EEO laws and emerging EEO trends. Utilizes information in the resolution of matters and support clients with regulatory compliance, and regularly shares material and learnings with EEO Team.
Seeks out and engages in additional responsibilities and projects as opportunities arise.

Qualifications:

Bachelor’s Degree in Business Administration, Human Resources, Organizational Psychology or a related field or four years of related experience is required.
Three to five years of experience in investigating and resolving employment complaints and/or employee relations, conflict resolution, negotiating or other relevant job experience is required.
PHR or SHRM-CP certification is preferred.

Travel:up to 10% of time.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions, and perform any other related duties, as may be required by the supervisor.

Insperity provides a reasonable compensation range for each posted role in accordance with applicable pay‑transparency laws. Actual compensation is influenced by a variety of job‑related factors, including skills, experience, and geographic location.

The compensation range for this position, representing the pay span across all locations where this role may be filled is

Pay Transparency: $64,800 - $73,725

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.

Apply Now

Refine Your Search

customer specialist jobs in lubbock, tx

Agency Temp EEO Specialist

(USA) Member Specialist

Patient Services Representative

EMS Registration & Billing Specialist

Event Specialist

PATIENT CARE SPECIALIST

Store Protection Specialist

Referral Coordinator | Referral Center | UMC Physicians

Customer Support Specialist (Public Sector SaaS)

To Go - Aspen Creek

Claims Management Specialist

Warehouse Specialist 1st Shift (8:00am - 4:30pm) $19.50/hour

Customer Experience Specialist, Gallery

Cash Management Specialist

R1435H - Donation Communication Coordinator - Night Shift

Card Services Specialist

Remote Collection Specialist

Denials & Follow Up Specialist

Asset Protection Specialist

General Manager

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