LOCATION: Wayland Baptist University – Lubbock Campus
POSITION SUPERVISED: Lubbock Assistant Executive Director
POSITION CLASSIFICATION: Non-Exempt
POSITIONS SUPERVISED: None
GENERAL RESPONSIBILITIES: The Enrollment Coach/Advisor will recruit and enroll academically qualified students for Wayland Baptist University, Lubbock campus. Recruiting, enrolling, and academically advising students is of significance importance to the University. The Enrollment Coach/Advisor will exercise confidentiality and assume responsibility for establishing successful recruitment and advising relationships with prospective and current students. The Enrollment Coach/Advisor will provide personal assistance to students regarding degree plan and program requirements. The Enrollment Coach/Advisor will actively recruit people outside the organization, representing the organization to the public, including school districts, and other external sources.
SPECIFIC TASKS AND DUTIES:
- Focuses on recruiting prospective students for the Lubbock campus (90-mile radius)
- Make recruitment presentations to groups outside of the University
- Advises students and prospective students to help them understand their educational options
- Prepares official degree plans in a timely manner and provides accurate information
- Assists in registering students by placing students in courses which match degree plan requirements
- Assists in identifying students who are eligible to graduate and provides graduation requirements to students who are not ready to graduate
- Monitors student degree plans, corrects mistakes and assists students in identifying the sequence of courses required for the degree
- Advises students regarding educational issues such as course and program selection, class scheduling, school adjustment, study habits, and career planning
- Assists students in identifying sources of financial aid by providing access to sources of financial aid, including grants, loans, and scholarships
- Assists students with applications and online financial aid services.
- Works closely with the Financial Aid Office and Plainview Business Office regarding student account status
- Works closely with the Graduate Programs Office, Registrar’s Office, Admissions Office, Finance Office, and other appropriate departments to answer questions and resolve student issues
- Enforces all administration policies and rules governing students
- Resolves problems as they arise or recommends how problems can be resolved by working closely with the Lubbock Assistant Executive Director
- Assists with development and implementation of policies and procedures designed to ensure that the campus and University fulfill its mission
- Assists in campus graduations and registrations
- Addresses community groups, faculty, and staff members to explain available services
- Demonstrate commitment to the mission of the university
The above statements are not a complete list of all responsibilities and duties performed by employees in this job. Employees may perform other related duties as assigned by the Lubbock Assistant Executive Director/Dean.
MINIMUM QUALIFICATIONS:
Education, Certification and License:
- Bachelor’s degree in related field required
- Master’s degree preferred
Experience and Knowledge:
- Experience advising students in an academic setting preferred
- Experience in a customer service setting required
- Knowledge of financial aid policies and procedures preferred
- An in-depth understanding of, and commitment to, the “team” and “servant leadership” concepts
- Knowledge of principles, methods, and procedures for academic and career advising and guidance
- Knowledge of academic degree plans and requirements
- General accounting knowledge and experience with collection procedures is desired but not required
Skills and Abilities:
- Ability to communicate information effectively, both verbally and in writing
- Excellent listening skills
- Ability to actively look for ways to help people
- Excellent critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Proficiency in computer applications, specifically Microsoft Office programs such as Word, Excel, and PowerPoint
- The ability to read and understand information and ideas presented in writing
- Ability to manage and prioritize multiple tasks is essential
- Must be detailed-oriented and have good organizational skills
- Ability to follow directions and work cooperatively with others
CONDITIONS OF EMPLOYMENT:
Employment is subject to an introductory period to monitor employee performance. If hired, the prospective employee must present documentation within three (3) days of hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE). Employee must be able and willing to travel and teach at external campuses. Must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver’s license. Must have and maintain a satisfactory driver’s record.
Wayland Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, sex, national or ethnic origin, age, disability, or genetic information. Under federal law, the university may discriminate on the basis of religion in order to fulfill its mission and purposes.
