Top 14 Customer service manager Jobs in Lubbock Tx

Commercial Lines Client Service Manager
Higginbotham —Lubbock, TX
- Microsoft Outlook
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
Client Experience Manager
Tyler Technologies —Lubbock, TX
- $66,585 - $75,000 a year
- ERP systems
- Senior level
- Leadership
Quick Apply
10d
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Amazon.com Services LLC - A57 —Lubbock, TX
- From $18.05 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- High school diploma or GED
- Employee assistance program
- 401(k) matching
Customer Service Manager
Vestis —Lubbock, TX
- Online Application
- Computer literacy
- Mid-level
- Office
Quick Apply
13h
Supervisor, Customer Services
Envoy Air Inc. —Lubbock, TX
- Weekends as needed
- Background check
- 18 years or older
- English
Field Service Manager - West Texas and New Mexico
Kubota Tractor Corp —Lubbock, TX
- Dealership
- 5 years
- High school diploma or GED
Quick Apply
Retail Customer Service Lead
PetSmart —Lubbock, TX
- $13.66 - $20.71 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Health insurance
- Tuition reimbursement
Site Supervisor
Amentum —Lubbock, TX
- $19 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Employee stock purchase plan
- Paid holidays

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Personal Lines Service Team Lead
Leavitt Group —Grove City, OH
MUST have a Property & Casualty license. Strong understanding of Personal Lines coverages and service processes. Deliver an Exceptional Client Experience.
Quick Apply
Client Service & Sales Manager
Detail Pro Shop —Dublin, OH
This position will be the initial contact for nearly all customer facing activity – including inbound and outbound customer calls, face to face client…
$40,000 - $50,000 a year
Quick Apply
9d

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Commercial Lines Client Service Manager

Higginbotham -
Lubbock, TX

Apply Now

Job Details

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Prescription drug insurance

Qualifications

Property & Casualty License

Full Job Description

Position Summary: The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations.

Supervisory Responsibilities: None

Essential Tasks:

Prepare endorsement requests to send to insurance carriers
Follow-up on receipt of endorsements to existing policies
Processing endorsements, including invoicing and delivery to client
Processing of audits, including verification of rates, exposures, and prior premiums
Handling/processing of cancellations and billing issues
Communication with staff and clients as needed to gather needed information for changes to policies
Knowledge of and adherence to, agency procedures
Provide technical support to Marketing Executives and Producers as needed
Establish and maintain relationships with both internal and external clients

Core Competencies:

Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

2 years of experience in property and casualty servicing preferred

Licensing and Credentials:

Active Property and Casualty license required (company will help candidate obtain licensure if needed)

Systems:

Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Locations:

This is an in office role in our Lubbock, TX office

Physical Requirements:

Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:

Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity prescription incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Company paid holidays, plus PTO
Employee Wellness Program

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

Applications will be accepted until the position is filled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer service manager jobs in lubbock tx

Commercial Lines Client Service Manager

Client Experience Manager

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Customer Service Manager

Supervisor, Customer Services

Field Service Manager - West Texas and New Mexico

Retail Customer Service Lead

Site Supervisor

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